酒店回复: Dear Siaw Yen Ong,Thank you for your wonderful review and perfect rating. We are delighted that you enjoyed our excellent service and convenient location. It’s great to know your stay was comfortable and memorable. We look forward to welcoming you back again soon for another enjoyable experience.Warm regards,Enrico SR AjiHotel Manager
点评来源 Trip.com
4.7分
高级双床房
家庭亲子
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The hotel is quite near Grand Batam mall walk distance almost 5-8mins.
酒店回复: Dear 木木三,Thank you very much for sharing your wonderful review and for choosing to stay with us.We are delighted to hear that you enjoyed our convenient location within walking distance to Grand Batam Mall, Batam Mall, and the nearby hawker center. It is also great to know that our front desk team was able to prepare your room early so you could check in comfortably upon arrival.Your kind comments about the cleanliness of the room and the comfort of the bed mean a lot to us. We are very happy to hear that you had a restful night's sleep. It is also pleasing to know that our breakfast starting time suited your schedule.Thank you once again for your positive feedback. We truly appreciate it and look forward to welcoming you back for another pleasant stay in the future.Warm regards,Enrico SR AjiHotel Manager
My checkout day. finish my massage at 12. I did mention to you about the. Massage during my checkout. Are you with them? I already told you I didn't smoke but u insist and you want to bring it here. What's your agenda. You smell I don't smell. What proof you got. Have your tabacco alarm been activated.1st you have no proof. 2nd do you know what is hospitality 3th are you certified to be a manager or you come in from some beck door.Don't worry I won't visit you hotel again.
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酒店回复: 尊敬的Pester,
感谢您的反馈。我们很高兴您对酒店、早餐和员工服务感到满意,但我们对您在按摩店遇到的不便深感抱歉。对此,我们深表歉意。
为了方便我们联系按摩师,请问您的按摩时间和按摩师的姓名(如有)?我们将致力于妥善处理此事。
此外,我们还想通知您,退房时,我们的团队注意到您的房间内有烟味。请注意,我们的无烟客房禁止吸烟。希望您在以后的入住期间能够理解此事。
此致,
Enrico SR Aji
酒店经理
酒店的服务很好
靠近市区
最喜欢的是24hr 上门按摩服务
手法不错
小姐姐很漂亮
The hotel is quite near Grand Batam mall walk distance almost 5-8mins.
前台提早收拾好房间,所以中午一到时,就让我们check in了。服务很贴心。步行到Batam mall和A2小贩中心大概10分钟左右。
房间床也很干净,一觉到天亮。早餐6点就开始,适合一早起床的父母早起去吃。
整体感觉很好
一切都很好…房间非常宽敞干净,床也很舒服很大。
地理位置绝佳,步行几分钟就能到大巴淡购物中心,对面马路上有很多餐馆。
唯一美中不足的是浴室。我理解这可能因为酒店比较老,但淋浴头太高了,我们都够不着去调节。
早餐的食物种类应该再多一些。
员工们也都非常友善和乐于助人。
谢谢!
如果再去巴淡岛,还会选择入住。
一切都很棒!卧室有点老式,但很干净,厕所才是最重要的,对吧?我只希望灯光不要那么昏暗,尤其是洗手间里。也许他们可以换成白光灯?还有,其中一台电视可以看YouTube,孩子们超喜欢!早餐选择有点少,但味道不错,员工都非常友好和热情,尤其是Adalina。另外,位置也很好,走到大巴淡购物中心(Grand Batam Mall)只要几分钟。
酒店虽然不是全新的,但经过翻新后状态良好。我们住了3天2晚。房间不算太大,但我预订的是连通房,所以我们四个人住起来感觉很宽敞。房间很干净,我们刚入住的时候,他们就给我们换了干净的床单。毛巾闻起来也很香。早餐也很美味,有炒饭、香肠,第一天是鸡肉粥,第二天是鸡肉Soto,还有水果、沙拉、几种糕点,以及多种烹饪方式的鸡蛋。第一天有烤鸡,第二天有糖醋鱼。还有蔬菜、炒面。甜点是第一天的香蕉椰奶粥和第二天的红薯椰奶粥。饮品也有好几种选择。一位名叫Adalina的员工非常友好。她主动给我们提供咖啡饮品并送到我们的餐桌。我们非常喜欢她的热情好客,将来一定会再来。在我离开酒店之前,退房时我注册成为了酒店会员,因为我觉得下次在其他城市或国家,我也会选择入住Swiss-Bel酒店。但直到今天,我还没有收到酒店的邮件回复。
位置绝佳,步行5分钟即可到达大巴淡岛购物中心(Grand Batam Mall),穿过马路就是BCS购物中心。A2美食中心也在附近,还有很多按摩店。街边小吃店也随处可见,满足您的美食需求。
强烈推荐这家酒店...
步行到大巴淡岛购物中心只需5分钟...
房间宽敞又干净...
所有员工都非常有礼貌...
早餐很好吃...
下次来巴淡岛还会再住这家酒店
酒店地理位置不错,餐食也还可以!酒店的出租车也很好,比你叫Grab更干净!
员工服务热情周到,早餐很棒,选择也很多样。
在使用酒店按摩服务时被骗了。大家千万别去按摩!我本来选了1.5小时的按摩,结果进去之后,按摩师告诉我人手不够,只能按1小时。这关我什么事?但我当时还是同意了。可按了30分钟她就说按摩结束了。真是无语。我把情况告诉了大堂经理,但没有得到任何回复。
酒店本身还可以。一切都挺好。早餐不错,员工友好,卫生也过关。我之所以只给一星,完全是因为我最痛恨这种欺诈行为。
My checkout day. finish my massage at 12. I did mention to you about the. Massage during my checkout. Are you with them? I already told you I didn't smoke but u insist and you want to bring it here. What's your agenda. You smell I don't smell. What proof you got. Have your tabacco alarm been activated.1st you have no proof. 2nd do you know what is hospitality 3th are you certified to be a manager or you come in from some beck door.Don't worry I won't visit you hotel again.