Quick check in, friendly welcome. The room was comfortable as were the beds. The breakfast however left a lot to be desired. Bread, cereal, waffle, coffee, juice, orange. The cereal dispenser was empty on one side and almost empty on the other. The coffee was cold and bad.
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酒店回复: Hi Karel! Thank you for recognizing the friendly service and comfort of your room. We're sorry the breakfast experience didn’t meet expectations. The limited selection and poorly maintained items like cold coffee and low cereal stock detract from the overall value. We'll make sure this feedback is considered as we review how to improve the morning offerings moving forward.
4.0分
其他
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Best mini fridge ever!
Excellent customer service. The gentleman that checked me in was super nice. The hotel is clean and the bed was very comfortable. The decor is older but very well kept. Great price too. The mini fridge was a true mini fridge with a second door for the freezer.
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酒店回复: Hi Heather! Thank you for the kind words! We're thrilled you had a positive experience and appreciated the excellent customer service, clean room, and comfortable bed. It's great to hear the full mini-fridge setup was a standout, and we’re glad the decor, though older, was well maintained and added to the value of your stay.
4.0分
家庭亲子
Conveniently located, quiet and great staff. Room was clean with a comfortable bed.
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酒店回复: Hi Mary! Thank you for the great feedback! We're glad you found the location convenient, the staff welcoming, and the room clean and comfortable. We appreciate your kind words and hope to see you again soon.
4.0分
其他
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My husband paid in cash but didnt realize he overpaid and the front desk didn't correct it or give him the change back either. Even though it was only a couple bucks it just shows they arent very honest. Room was ok for what it is. Would only stay again if other hotels are booked.
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酒店回复: Hi Kendra, Thank you for your feedback. Our team is committed to providing honest and transparent service, and we take concerns like this seriously. If there was any discrepancy in the payment, it was certainly not intentional, and we encourage guests to bring any issues to our attention at the time so we can promptly address them. We’re glad to hear the room met your expectations, and while we understand your hesitation, we hope you’ll consider staying with us again in the future.
4.0分
其他
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Staff was great, not much for Breakfast, was priced a little high for area. Bed was comfortable and clean. Does have Frig, Micro, Coffee pot, Hair Dryer, Iron with Board, lots of TV stations, Heater and A/C worked.
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酒店回复: Hi Curtis,Thank you for your thoughtful review regarding your stay with us at Econo lodge Inn & Suites Searcy! We're delighted to hear you enjoyed the comfort of our beds and the cleanliness of your accommodations, as well as the convenience of the amenities we offer, like the fridge, microwave, and other in-room features. Our team takes great pride in providing exceptional service, so it’s wonderful to know they left a positive impression. While we strive to offer a breakfast that meets a variety of preferences and provide competitive pricing for the area, we appreciate your feedback and will keep it in mind as we continue to enhance our guests' experience. We hope to welcome you again soon!
5.0分
家庭亲子
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We were there for a 3 day duck hunt. Hotel is close to restaurants. Rooms are clean and area was quiet. Not a fancy place but clean and safe. Perfect for our trip.
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酒店回复: Hi Randy! Thank you for sharing your experience! We're glad the clean and quiet accommodations provided a comfortable base for your 3-day duck hunting trip. It's great to hear the proximity to restaurants added convenience to your stay. While not a fancy place, knowing it met your needs for cleanliness and safety means a lot to us. We hope to welcome you back for future trips!
3.0分
其他
Stay Econo Inn
The room was clean and big. Comfortable. Pillows werent very comfortable but we had comfortable sleep
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酒店回复: Hi Linda! Thank you for sharing your feedback. We're glad to hear that you found the room clean, spacious, and comfortable. We apologize for the pillows not being to your preference, but we're happy that you still had a restful sleep. We appreciate your input and will look into improving the pillow options for future stays. We hope to welcome you again soon!
5.0分
家庭亲子
I love my stay here. It was very quiet and hassle free check-in.
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酒店回复: Hi Jeremy, Thank you for your kind words! We are delighted to hear that you enjoyed a peaceful stay at Econo lodge Inn & Suites Searcy and that our check-in process was smooth and hassle-free. Our team works hard to provide a seamless experience for all our guests, ensuring a relaxing and comfortable atmosphere. We appreciate your feedback and look forward to welcoming you again in the future!
1.0分
情侣出游
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I used ******* to book room. Upon arrival hotel wanted 100 dollars cash deposit. I never stayed there yet ******* still charged my credit card. Stay away from this scam!
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酒店回复: Hi Mark,Thank you for sharing your feedback. We understand your concerns regarding the deposit policy. However, as stated in our hotel policies, which are available before booking, a cash deposit is required at check-in for incidentals. This is a standard practice in many hotels to ensure a smooth stay for all guests. We recommend reaching out to ******* directly regarding any issues with charges, as they handle the payment process for reservations made through their platform.
5.0分
其他
Better than expected
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酒店回复: Hi Kyle, Thank you very much for sharing your feedback and for noting that your experience was better than expected. We truly appreciate guests who take the time to recognize the effort our team puts into maintaining a comfortable and welcoming environment. It’s wonderful to know that our commitment to quality service and attention to detail contributed positively to your stay. Your kind words encourage us to continue providing memorable experiences for all our guests, and we’re pleased that we exceeded your expectations.
Breakfast? Really?
Quick check in, friendly welcome. The room was comfortable as were the beds. The breakfast however left a lot to be desired. Bread, cereal, waffle, coffee, juice, orange. The cereal dispenser was empty on one side and almost empty on the other. The coffee was cold and bad.
Best mini fridge ever!
Excellent customer service. The gentleman that checked me in was super nice. The hotel is clean and the bed was very comfortable. The decor is older but very well kept. Great price too. The mini fridge was a true mini fridge with a second door for the freezer.
Conveniently located, quiet and great staff. Room was clean with a comfortable bed.
My husband paid in cash but didnt realize he overpaid and the front desk didn't correct it or give him the change back either. Even though it was only a couple bucks it just shows they arent very honest. Room was ok for what it is. Would only stay again if other hotels are booked.
Staff was great, not much for Breakfast, was priced a little high for area. Bed was comfortable and clean. Does have Frig, Micro, Coffee pot, Hair Dryer, Iron with Board, lots of TV stations, Heater and A/C worked.
We were there for a 3 day duck hunt. Hotel is close to restaurants. Rooms are clean and area was quiet. Not a fancy place but clean and safe. Perfect for our trip.
Stay Econo Inn
The room was clean and big. Comfortable. Pillows werent very comfortable but we had comfortable sleep
I love my stay here. It was very quiet and hassle free check-in.
I used ******* to book room. Upon arrival hotel wanted 100 dollars cash deposit. I never stayed there yet ******* still charged my credit card. Stay away from this scam!
Better than expected