酒店回复: Dear Anonymous Guest,We duly apologize for the inconvenience caused by our office closing time. At present, our office opening hours are 8am - 5pm on Mondays to Thursdays. In addition, we have extended our office hours on the weekends from 8am - 7pm on Fridays and from 11am - 7pm on Saturdays . Beyond these times, our very friendly and highly commendable security guards will facilitate the checking in of guests. Our security team are adequately trained to facilitate a smooth check-in but we duly apologize for your experience. We are pleased to know that you found the room to be clean and comfortable. However, we are sorry to hear that our complimentary breakfast didn’t meet your expectations. We take food quality seriously and since then we have investigated the matter and have improved our breakfast. We appreciate your kind words about our convenient location and safety features. We are happy to provide a convenient and secure stopover for travelers. Likewise, we warmly welcome persons wishing to stay an extended period. Thank you for your feedback. We hope to have the opportunity to provide a better experience for you in the future.Regards,
The security and personnel are welcoming and respectful. The breakfast service was wonderful! I will definitely visit again.
5.0分
情侣出游
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The staff was welcoming and very professional. The breakfast was top tier and the rooms and grounds were very clean. Its a safe and peaceful property to stay no hassle good relaxation lots of activities close by ...tourist attractions and plenty beaches and rivers. I would highly recommended
4.0分
家庭亲子
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Food was excellent friendliness and helpfulness of staff was excellent only 10 mins from the center of ocho rios if you want to be away from the hustle of the city this is the place clean quiet safe no one bothering you I enjoyed my stay 24 hr security only thing missing was not being on the beach but it’s only mins away
5.0分
朋友出游
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As two young females going to have a night out. We felt very safe due to the level of security given and communication. Damien and his coworker were very thoughtful and ensured the room was comfortable with AC on and that we were connected to Wi-Fi. The breakfast was delicious and very filling . The Manager on the day was welcoming and a little flexible with us which we really appreciated , the cleaning Lady does a fantastic job and we believe she is definitely an attribute to your company. Additionally we really appreciate the night staff Damien & co worker (I think that’s his name) due to them looking out for our safety at a night out. We look forward to coming again soon thank you from Miss White.
1.0分
家庭亲子
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Do not book. The pictures and description is fake.
Scary reception and poor service at checkin.
Security guard is also the room service.
AC does not work.
Filth bathrooms.
Lights or flickering like in a scary movie.
Not reliable. Scheduled breakfast for 7:30. I had to chase the security guard to remind him of our food. There was hair and eggs crack on my breakfast.
4.0分
其他
Good place to stay, the pool is big and nice. I enjoyed the breakfasts and the staff is very friendly and accommodating.
5.0分
其他
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Quiet staff was very courteous
It was very peaceful and relaxing
Felt safe
Enjoyed my daily breakfast
Great place to stay if you like some peace of mind
太糟糕了。还在施工中，却宣传已经准备就绪并开业。客户服务也差劲。住了三天，客房服务只来了一次。说好再来，结果也没来。盒装“食物”难吃。电视几乎不能用。半夜电视还会无缘无故自己开。Wi-Fi时断时续。他们竟然还给Wi-Fi代币，每个设备都要！流浪狗一直在附近晃悠。浴室脏得要命，看起来像是有致病生物一样。床垫又薄又差。这地方就算随便检查一下，任何稍微称职的卫生部门都不应该让它通过。床单脏兮兮的。毛巾洗得很差，也不提供额外的擦脸布。
令人失望
酒店前台下午5点就关门了，我们不知道，所以就被保安照顾了，因为我们是下午5点30分到的。等了很长时间才拿到我们的房间。保安人员组织不善。
干净的房间和舒适的特大号床。
另一方面，早餐很糟糕而且不能吃。不要拿着它，早上去街边的小商店买点东西吃，否则就不吃，省钱。
酒店虽然位于市区，但相当安全，酒店入口处全天 24 小时都有保安，小巷里有小生意，隔壁还有警察局。
如果您开车穿越北部，我建议您花一晚在路上休息一下，但我不建议多呆几天。
没有餐厅供应早餐，我们只提供纸袋装早餐...我们需要自己准备咖啡（速溶）或茶...没有接待处...没有餐厅：我们不推荐！
The security and personnel are welcoming and respectful. The breakfast service was wonderful! I will definitely visit again.
The staff was welcoming and very professional. The breakfast was top tier and the rooms and grounds were very clean. Its a safe and peaceful property to stay no hassle good relaxation lots of activities close by ...tourist attractions and plenty beaches and rivers. I would highly recommended
Food was excellent friendliness and helpfulness of staff was excellent only 10 mins from the center of ocho rios if you want to be away from the hustle of the city this is the place clean quiet safe no one bothering you I enjoyed my stay 24 hr security only thing missing was not being on the beach but it’s only mins away
As two young females going to have a night out. We felt very safe due to the level of security given and communication. Damien and his coworker were very thoughtful and ensured the room was comfortable with AC on and that we were connected to Wi-Fi. The breakfast was delicious and very filling . The Manager on the day was welcoming and a little flexible with us which we really appreciated , the cleaning Lady does a fantastic job and we believe she is definitely an attribute to your company. Additionally we really appreciate the night staff Damien & co worker (I think that’s his name) due to them looking out for our safety at a night out. We look forward to coming again soon thank you from Miss White.
Do not book. The pictures and description is fake.
Scary reception and poor service at checkin.
Security guard is also the room service.
AC does not work.
Filth bathrooms.
Lights or flickering like in a scary movie.
Not reliable. Scheduled breakfast for 7:30. I had to chase the security guard to remind him of our food. There was hair and eggs crack on my breakfast.
Good place to stay, the pool is big and nice. I enjoyed the breakfasts and the staff is very friendly and accommodating.
Quiet staff was very courteous
It was very peaceful and relaxing
Felt safe
Enjoyed my daily breakfast
Great place to stay if you like some peace of mind
Highly recommend it