I didn't even check in. I heard from the people next door that this place has had a lot of trouble. At the front window I asked the woman who came to the window one question, "does this place have a lot of trouble? She answered 'Yes' and I asked her to cancel my reservation and refund my money. She went in the back to presumably ask the manager and he said to be refunded I had to ask *******. As I understand it, my credit card was just to be used as a hold on the room.
4.0分
情侣出游
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Bedspread had cigarette burns on it. Towels that’s supposed to be white are brown. There was no trash can. Curtains had holes in it. They advertise a pool (not that we would have used it) but the pool has been cemented. No pool. Would not recommend this place to anyone. The pictures needs to be updated. The place is dilapidated.
2.0分
家庭亲子
Very bad cigarette smell, bed sheets dirty, fridge was leaking and there was water on the floor and a noise coming out from the fan bathroom.
1.0分
家庭亲子
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Just on cost/value comparisons for other motels for similar prices, DO NOT pick this one. The building was dilapidated on the exterior. No access to the lobby with only window service from outside the building. The rooms are renovated but not very clean, and all the towels had some sort of staining on them. No soap provided for showers. A toddler sized toilet. Ghetto.
1.0分
商务出差
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Should be condemned
The room was filthy with black mold in the restroom, cigarette burns on the beds, unknown residue on the walls and floor.
The manager said that i would have to go back to this site for a refund.
I left and went to the Marriott to clean my soul after seeing this.
2.0分
其他
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Staff lacked customer service during check in and check out. The room was suppose to be nonsmoking, but it smelled like smoke. The smoke alarm was not present and the wires for it were dangling from the hole in the ceiling, definitely a safety/fire hazard.
There as hair on the flat sheet, there was no fitted sheet for the bed and there was only a stained bedcover.
Towels were stained and hair that was not ours was present on them. The shower was not cleaned it had an old bar of soap present and hair, finderprints all over the tile.
The toilet bowl was not clean and the toilet lid was dirty. The back of the bathroom door had scuff marks like someone was trying to kick it down.
The mini fridge was dirymty and had a lot of dirty freezer burn.
DO NO RECOMMEND.
1.0分
其他
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Do Not Stay Gateway inn
Front desk is always close
Ring to someone but no one come. Contact housekeeping parson and she call him finally he come with sleepy face
Open the door the room not like picture
Spring box was white color I guess but almost duty brown
Blanket has many hole
No night stand and bath towel was only one pcs. That bath towel was may be 10-15 years old when I used small dust come from towel. All over my face and head .
2 nd day when I lock the door and I try to open yes I locked. Around 9am.
When I back to room around 3pm. Door is open. So I checked all my staff include iPad and company I phone
All stay there. I guess housekeeper open and forgot close?
Ac is good cold but so noisy.
Oh no trashcan. I used my plastic bag from store. TV remote doesn’t work
Wifi pass code doesn’t work
Next time I will stay somewhere some hotel will be so much great experience I guess. Such as waste my money and time. I should take photo….
1.0分
其他
the chair next to the bed was covered and smelling of foul urine
I didn't even check in. I heard from the people next door that this place has had a lot of trouble. At the front window I asked the woman who came to the window one question, "does this place have a lot of trouble? She answered 'Yes' and I asked her to cancel my reservation and refund my money. She went in the back to presumably ask the manager and he said to be refunded I had to ask *******. As I understand it, my credit card was just to be used as a hold on the room.
Bedspread had cigarette burns on it. Towels that’s supposed to be white are brown. There was no trash can. Curtains had holes in it. They advertise a pool (not that we would have used it) but the pool has been cemented. No pool. Would not recommend this place to anyone. The pictures needs to be updated. The place is dilapidated.
Very bad cigarette smell, bed sheets dirty, fridge was leaking and there was water on the floor and a noise coming out from the fan bathroom.
Just on cost/value comparisons for other motels for similar prices, DO NOT pick this one. The building was dilapidated on the exterior. No access to the lobby with only window service from outside the building. The rooms are renovated but not very clean, and all the towels had some sort of staining on them. No soap provided for showers. A toddler sized toilet. Ghetto.
Should be condemned
The room was filthy with black mold in the restroom, cigarette burns on the beds, unknown residue on the walls and floor.
The manager said that i would have to go back to this site for a refund.
I left and went to the Marriott to clean my soul after seeing this.
Staff lacked customer service during check in and check out. The room was suppose to be nonsmoking, but it smelled like smoke. The smoke alarm was not present and the wires for it were dangling from the hole in the ceiling, definitely a safety/fire hazard.
There as hair on the flat sheet, there was no fitted sheet for the bed and there was only a stained bedcover.
Towels were stained and hair that was not ours was present on them. The shower was not cleaned it had an old bar of soap present and hair, finderprints all over the tile.
The toilet bowl was not clean and the toilet lid was dirty. The back of the bathroom door had scuff marks like someone was trying to kick it down.
The mini fridge was dirymty and had a lot of dirty freezer burn.
DO NO RECOMMEND.
Do Not Stay Gateway inn
Front desk is always close
Ring to someone but no one come. Contact housekeeping parson and she call him finally he come with sleepy face
Open the door the room not like picture
Spring box was white color I guess but almost duty brown
Blanket has many hole
No night stand and bath towel was only one pcs. That bath towel was may be 10-15 years old when I used small dust come from towel. All over my face and head .
2 nd day when I lock the door and I try to open yes I locked. Around 9am.
When I back to room around 3pm. Door is open. So I checked all my staff include iPad and company I phone
All stay there. I guess housekeeper open and forgot close?
Ac is good cold but so noisy.
Oh no trashcan. I used my plastic bag from store. TV remote doesn’t work
Wifi pass code doesn’t work
Next time I will stay somewhere some hotel will be so much great experience I guess. Such as waste my money and time. I should take photo….
the chair next to the bed was covered and smelling of foul urine
It served its purpose.
It was a nightmare