We did not stay because they would not accept our reservation as it was and wanted us to pay again at twice what our reservation was for.
There were people sitting outside on the ground with bags and cars with broken windows close to the entrance.not a very pleasant experience.
1.0分
商务出差
The room was not clean the carpet was coming up. It was in bad repair. Hair not mine in tub
2.0分
家庭亲子
展开
We drove from Iowa so when we got there it was about 9/10am. The lady that was there was nice. told us when checkout was which was 12 p.m. so we came back about two staff was rude. Didn’t look didn’t ask. Didn’t say hello. She didn’t ask us what car we would be using. Just ran one that was on file. The rooms were not next to each other and we were traveling with their children. We’re back to ask take them a little while to get two rooms next to each other. Got into our rooms. They were big clean Ish one of the rooms phone wasn’t working toilet was wobbly there is no bath stopper and walls were dirty; oh yeah, and our door didn’t have a a stopper I guess to open. In the other room, they didn’t have a remote and their door didn’t close you had to like shove it closed. An advertised breakfast, which there was barely any breakfast. The staff in the morning was nice, but we did not eat there because it was not there was no food.
2.0分
情侣出游
展开
When we checked in the front desk lady was very rude. Each night we stayed we woke up with new bumps all over our bodies due to the unsanitary beds, we expect it to be bed bugs.
1.0分
家庭亲子
展开
I booked online, got there to check in and was told I had to have a 200 dollar deposit up front. I barely had enough to book the room at the time, as it was an emergency situation. I was told i wouldnt get a refund and i couldnt have the room because i couldnt pay the deposit. She then asked if i had either 150 or possibly 100 and that either of those amounts would suffice, which just tells me that there is no real dollar amount tied to this "deposit" since she offered to take a lesser amount. Im not the first. I was swindled and ******* told me to kick rocks basically, and that i had to pay a late cancelation fee for not being able to check it which is equal to 100% of the reservation cost. So fancy way of saying I wont be getting refunded. So i paid 140 for a room to just sit there. Negative 5 stars
1.0分
其他
展开
We got there. the room has no soap and shampoo. As we were too tire to run back down to front desk to ask for it. and it was just for a quick night stay. Lucky we had our own to use. The was no hot water in shower or sink the water is luke warm. we thought it ran out. but in morning it was same. hotel was really run down. only thing is next to Vancouver Mall.
3.0分
商务出差
展开
I stayed in this motel a couple of years ago, the facility has gone downhill since that time on the overall upkeep. The customer service was OK but not up to last times experience. The room was clean but showing signs of wear. The fridge was Luke warm with no way to adjust. The TV watching experience was interesting. With no instruction you have to hunt and peck to understand how to turn it on and then how to find the channels you want are a mystery. Lots of channels you have to page through one at a time. They advertise a breakfast, but it is not available until 7:30 when many guests are already gone. Staff showed up at 7 am, so not sure of any over night coverage. The location is great in a safe neighbor
房间宽大，设备齐全，冰箱微波炉还有保险箱，整洁卫生，服务周到，离商场非常近，购物方便，连住7天，值得推荐。
住得很舒适，地理位置绝佳，前台服务一流，停车也很方便……总的来说是五星好评。
友好而迅速。
We did not stay because they would not accept our reservation as it was and wanted us to pay again at twice what our reservation was for.
There were people sitting outside on the ground with bags and cars with broken windows close to the entrance.not a very pleasant experience.
The room was not clean the carpet was coming up. It was in bad repair. Hair not mine in tub
We drove from Iowa so when we got there it was about 9/10am. The lady that was there was nice. told us when checkout was which was 12 p.m. so we came back about two staff was rude. Didn’t look didn’t ask. Didn’t say hello. She didn’t ask us what car we would be using. Just ran one that was on file. The rooms were not next to each other and we were traveling with their children. We’re back to ask take them a little while to get two rooms next to each other. Got into our rooms. They were big clean Ish one of the rooms phone wasn’t working toilet was wobbly there is no bath stopper and walls were dirty; oh yeah, and our door didn’t have a a stopper I guess to open. In the other room, they didn’t have a remote and their door didn’t close you had to like shove it closed. An advertised breakfast, which there was barely any breakfast. The staff in the morning was nice, but we did not eat there because it was not there was no food.
When we checked in the front desk lady was very rude. Each night we stayed we woke up with new bumps all over our bodies due to the unsanitary beds, we expect it to be bed bugs.
I booked online, got there to check in and was told I had to have a 200 dollar deposit up front. I barely had enough to book the room at the time, as it was an emergency situation. I was told i wouldnt get a refund and i couldnt have the room because i couldnt pay the deposit. She then asked if i had either 150 or possibly 100 and that either of those amounts would suffice, which just tells me that there is no real dollar amount tied to this "deposit" since she offered to take a lesser amount. Im not the first. I was swindled and ******* told me to kick rocks basically, and that i had to pay a late cancelation fee for not being able to check it which is equal to 100% of the reservation cost. So fancy way of saying I wont be getting refunded. So i paid 140 for a room to just sit there. Negative 5 stars
We got there. the room has no soap and shampoo. As we were too tire to run back down to front desk to ask for it. and it was just for a quick night stay. Lucky we had our own to use. The was no hot water in shower or sink the water is luke warm. we thought it ran out. but in morning it was same. hotel was really run down. only thing is next to Vancouver Mall.
I stayed in this motel a couple of years ago, the facility has gone downhill since that time on the overall upkeep. The customer service was OK but not up to last times experience. The room was clean but showing signs of wear. The fridge was Luke warm with no way to adjust. The TV watching experience was interesting. With no instruction you have to hunt and peck to understand how to turn it on and then how to find the channels you want are a mystery. Lots of channels you have to page through one at a time. They advertise a breakfast, but it is not available until 7:30 when many guests are already gone. Staff showed up at 7 am, so not sure of any over night coverage. The location is great in a safe neighbor