Breakfast was absolutely HORRIBLE...it should be filled constantly...i went at 7:20 and it was completely empty.
1.0分
其他
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Front desk was playing Xbox when I walked and got visually frustrated because he had to pause his game to do his job. They could not find my reservation even though I had confirmation from ******* and paid for it. Gave me the run around and very disrespectful towards me. Don’t book there
5.0分
其他
very nice staff, very clean, great breakfast that my kids enjoyed as well! Overall, i wonderful stay!
2.0分
商务出差
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Over priced for such poor facilities. Microwave broken. Lighting poor at best. Shower drain loose. Tub old. Fitness center non existent. Refrigerator leftover from an 80’s dorm room. Kitchenette faucet piped backwards. $400 plus a night should be criminal.
2.0分
商务出差
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WiFi was out and did not have a fix for days. This was. Ot disclosed at check in and then I could not get a refund due to booking through a third party. I felt it was intentional not sharing that prior to the transaction.
I had the do not disturb aigb on the door and I came back from a work day and there had been work done to the bathroom.
Needs improved coffee. The hotel was adequate as far as cleanliness and comfort. Having to work at local restaurants and coffee shops was a big dissatisfaction.
2.0分
商务出差
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Was not informed WiFi did not work upon booking or arrival. Had to force room door shut, would hang up before fuly closed. Had to adjust toilet flush valve in order to get it to fully flush. Exhaust fan vent clapped constantly when not on had to leave on overnight in order to sleep.
3.0分
家庭亲子
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I believe there should be more than one staff member. She was all alone trying to get everything done with no help. Our tv also didn’t work and there was no wifi
是一个不错的住宿地点。
酒店建筑看起来不错,但服务却很糟糕。入住时,我们被告知WiFi无法使用。当我们到达房间时,沙发床还没有铺好,尽管我们预订的是三人间。房间里没有床单、枕头和毯子。接待员找遍了所有剩余的物品,但还是没有毯子。我们想再洗几件衣服,但洗衣机和烘干机都坏了。第二天早上,我们8:20去吃早餐,因为早餐供应到9:00。结果早餐种类非常非常有限。8:35,我点了炒鸡蛋,得到的答复很不友好:鸡蛋卖完了,因为早餐只供应到9:00。8:55,我儿子想再来一杯苹果汁,冰箱已经锁上了,我问他,他说早餐已经吃完了。前台的管理人员也证实了这一点。如果早餐只供应到9:00,那就一定要吃,尤其是那些不需要费力就能吃的东西!不,第一个锁上的是冰箱。后来我才知道,其他客人早上9点还在从冰箱里拿东西。这可以说是歧视。负责早餐的女士也很不友好,早上不接待客人等等。
我退房时向所谓的管理人员反映了我的问题,但没有任何回应。两位成人和一位儿童的过夜费用是160美元,这
没有无线网络
Breakfast was absolutely HORRIBLE...it should be filled constantly...i went at 7:20 and it was completely empty.
Front desk was playing Xbox when I walked and got visually frustrated because he had to pause his game to do his job. They could not find my reservation even though I had confirmation from ******* and paid for it. Gave me the run around and very disrespectful towards me. Don’t book there
very nice staff, very clean, great breakfast that my kids enjoyed as well! Overall, i wonderful stay!
Over priced for such poor facilities. Microwave broken. Lighting poor at best. Shower drain loose. Tub old. Fitness center non existent. Refrigerator leftover from an 80’s dorm room. Kitchenette faucet piped backwards. $400 plus a night should be criminal.
WiFi was out and did not have a fix for days. This was. Ot disclosed at check in and then I could not get a refund due to booking through a third party. I felt it was intentional not sharing that prior to the transaction.
I had the do not disturb aigb on the door and I came back from a work day and there had been work done to the bathroom.
Needs improved coffee. The hotel was adequate as far as cleanliness and comfort. Having to work at local restaurants and coffee shops was a big dissatisfaction.
Was not informed WiFi did not work upon booking or arrival. Had to force room door shut, would hang up before fuly closed. Had to adjust toilet flush valve in order to get it to fully flush. Exhaust fan vent clapped constantly when not on had to leave on overnight in order to sleep.
I believe there should be more than one staff member. She was all alone trying to get everything done with no help. Our tv also didn’t work and there was no wifi