酒店回复: Dear Jorge,Thank you for your feedback. We are very sorry to hear about your experience and regret any disappointment or inconvenience this may have caused. Your feedback is truly important to us, and we will ensure these concerns are addressed promptly. We're glad our location was convenient, and we hope to welcome you back for a smoother stay next time.

酒店回复: Dear Cathie,Thank you for taking the time to share your thoughts with us. We truly appreciate your kind words about our clean accommodations, convenient location, and friendly service. However, we're sorry to hear that certain aspects of your stay fell short of expectations. Your feedback has been shared with our leadership team, who will carefully review it to identify areas for improvement. Please accept our sincere apologies for any inconvenience you experienced. We hope you'll consider staying with us again, as we would be honored to have another opportunity to exceed your expectations.

酒店回复: Dear Nickie,Thank you for taking the time to share your experience with us. We are truly sorry to hear about the challenges you encountered, and we sincerely apologize for any inconvenience. Your input is valuable to us as we continue working to improve, and we will ensure it is passed along to our team. We appreciate your feedback, and we hope to have the opportunity to welcome you back for a more enhanced visit in the future.

酒店回复: Dear Jennifer,We always strive to provide the best experience possible and continuously work to ensure that if any concerns are brought to our attention, we address them accordingly. It is regrettable, however, that the solutions we offered were not to your preference. Please know that we must be strict with our polices, including when a room is booked at a non-refundable rate, though rest assured, your claims will be discussed internally so we can improve where possible. Your feedback is appreciated, and we wish you well on the road ahead.

酒店回复: Dear Alberto,Thank you for your feedback. We're disappointed to hear about the cleanliness and condition issues in your room. Your comments will be shared with our team for immediate review as we work to uphold better standards for our guests. If there is any chance to welcome you back and change your perceptions, we'd be grateful for it.

酒店回复: Dear Quihong,Thank you for taking a moment to share your thoughts with us. We’re disappointed there were concerns during your visit. Our housekeeping team will address any issues with the sheets, and we will reinforce our commitment to delivering warm, welcoming, and efficient service upon arrival. It was a pleasure having you stay with us, and should your travels bring you back to Seaside, we would be delighted to welcome you again.

酒店回复: Estimada Tiffany:Gracias por tomarse el tiempo para calificar su experiencia reciente. Lamentamos sinceramente saber que no quedó completamente satisfecha con su estancia. Si tiene alguna sugerencia sobre áreas que podamos mejorar en el futuro, no dude en contactarnos en persona. Esperamos tener noticias suyas y que vuelva pronto para una visita sin problemas.