Bed showed signs of bed bugs, Strong odor in room and burn marks on pillow, possibly from cigarettes. Small piles of short hairs on floor between beds. TV backlight flickers hurt my eyes to watch. Water damage in bathroom. - The thing that broke me was the crayon on the wall. Kids shouldn't have to stay in a place like this.
3.0分
情侣出游
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The mattress i worn out, kept tossing and turning, hurt my shoulder blade. The hot tub had no instructions so it took some time to figure out and even then not sure it was working properly.
4.0分
其他
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The stay was great. Spent the night there for an early morning flight out of Midway. The room was clean, quiet, and served its purpose. I would recommend staying there. The staff was friendly as well.
5.0分
其他
The hotel was okay with the exception of it being pet friendly. Listening to the dogs bark throughout the night/morning was too much for me.
1.0分
情侣出游
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Overnight management was to accommodating due to a technical difficulty on their end . Then he wasn’t professional with communication, him and my partner had exchange word and because he didn’t like that my partner was right he told my partner that he couldn’t stay with me but he would check me in which didn’t make sense to say when I came with him for him to stay with me . Then he was antagonizing the situation trying to get a negative reaction out of my partner. I didn’t like the experience didn’t check in and I’m highly upset that I wasted 50$
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酒店回复: Hi Clifford,We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could have been. We’d love the chance to make it up to you, so hoping to see you again soon. Jeremy Ward #Team6
5.0分
商务出差
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The place has come a long way from a few years ago. It was clean, the outside was well lit and felt more secure. The front desk was very professional and friendly. Good for the price and recommendation for people watching their budget.
3.0分
其他
There was no one at the front desk for at least 30-40 minutes when we got there to check in. And only 2 pillows in a king size bed.
4.0分
商务出差
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Michael at the front desk was very attentive and responded to my questions with confidence. The room was clean and smelled clean unlike the previous stay a couple years ago. Jon well done in bringing it to a better star review.
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酒店回复: Hi Jose, It is our mission to deliver top-notch service, and we are so happy to hear that it has not gone unnoticed. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to send them our way. Sarah Jacobs #Team6
2.0分
其他
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While brushing my teeth a roach ran up the wall I videoed it a showed the manager on duty. Couldn’t change rooms they were fully booked so she offered me a free night for the inconvenience but I never got it came back after work an no one knows anything
体验很棒。办理入住等了一会儿，因为前台太忙了。
Bed showed signs of bed bugs, Strong odor in room and burn marks on pillow, possibly from cigarettes. Small piles of short hairs on floor between beds. TV backlight flickers hurt my eyes to watch. Water damage in bathroom. - The thing that broke me was the crayon on the wall. Kids shouldn't have to stay in a place like this.
The mattress i worn out, kept tossing and turning, hurt my shoulder blade. The hot tub had no instructions so it took some time to figure out and even then not sure it was working properly.
The stay was great. Spent the night there for an early morning flight out of Midway. The room was clean, quiet, and served its purpose. I would recommend staying there. The staff was friendly as well.
The hotel was okay with the exception of it being pet friendly. Listening to the dogs bark throughout the night/morning was too much for me.
Overnight management was to accommodating due to a technical difficulty on their end . Then he wasn’t professional with communication, him and my partner had exchange word and because he didn’t like that my partner was right he told my partner that he couldn’t stay with me but he would check me in which didn’t make sense to say when I came with him for him to stay with me . Then he was antagonizing the situation trying to get a negative reaction out of my partner. I didn’t like the experience didn’t check in and I’m highly upset that I wasted 50$
The place has come a long way from a few years ago. It was clean, the outside was well lit and felt more secure. The front desk was very professional and friendly. Good for the price and recommendation for people watching their budget.
There was no one at the front desk for at least 30-40 minutes when we got there to check in. And only 2 pillows in a king size bed.
Michael at the front desk was very attentive and responded to my questions with confidence. The room was clean and smelled clean unlike the previous stay a couple years ago. Jon well done in bringing it to a better star review.
While brushing my teeth a roach ran up the wall I videoed it a showed the manager on duty. Couldn’t change rooms they were fully booked so she offered me a free night for the inconvenience but I never got it came back after work an no one knows anything