I reserved a room that was supposed to handicap friendly. What I got was not ADA compliant. The bed was excessively high, the toilet was extremely low, there was a tub instead of a walk in shower and not a single grab bar in the bathroom. It was very difficult for my mother and she was unable to shower for the 4 days we were there. The only thing that mad this room handicapped accessible was a wider door for a wheelchair. Not an easy or comfortable stay. I wish I would’ve thought to take pictures of the room but unfortunately I was so stressed by it all I did not.
1.0分
家庭亲子
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The first room had plumbing issues and the door would not lock. We had to be moved to a 2nd room which was filthy. The floor was disgusting, mold in the shower, running water that would not cut off, and the remote was disgusting.
4.0分
家庭亲子
Bathroom door would not latch. Connecting door couldn't lock.
Nice large accessible bathroom, clean room, friendly and helpful front desk staff
3.0分
家庭亲子
Most of the staff was nice and friendly. Outdated, but clean. Horrible water pressure. Pool was closed, due to lack of ability to get inspected.
1.0分
其他
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Mold and mustiness
I thought Wyndham would equate to a respectable place. This was not the case. The ac was moldy and the mattress cover was moldy. My fiance is allergic to mold and had to use her inhaler 10 times to sleep the first night.
Breakfast was frozen food that you could microwave but the microwave was broken. I wouldn't pay $35 for the room but they were charging double that.
1.0分
其他
I didn’t like its smell like smoke all the time. I would not recommend it and I wouldn’t stay there again.
2.0分
其他
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The staff was rude, we extended our stay for one night and they made us pay another deposit even though we already paid one.
Outside of the staff the room was clean other than one bed having stained sheets and the toilet being clogged, we asked for a plunger and have yet to receive one to unclog the toilet. For the price the room isn’t terrible but I would definitely recommend hiring new staff that’s a little more customer service oriented.
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酒店回复: A damage deposit is required for any third party reservation, we can not carry over information from one reservation to the next as to why we need a new damage deposit every new reservation. we appreciate your feedback as we strive for improvement. Thank you for your response and we hope to see you again
5.0分
朋友出游
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It’s tucked away off to itself which I liked alot. The outside looked old but once you got inside of the rooms, It was great. Price example of don’t judge a book by its cover. The rooms are spacious and clean. Beds comfortable and I like the fact that you could smell the room had been cleaned (bleach) Thank you to the staff for this, the manager on duty was super nice.
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酒店回复: We are glad to hear you enjoyed your stay. We strive for excellence when it comes to our customers satisfaction. We hope you choose our hotel for any future stays. Thank you for your positive feedback, Have a great day!
3.0分
其他
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Don’t set your expectations too high
Room was clean but no exhaust fan in the bathroom. TV was not WiFi connected. Breakfast was a sad joke, but the coffee was decent.
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酒店回复: We strive for excellence when it comes to our customers satisfaction. We are working to resolve the issues. We hope you choose our hotel for any future stays. Thank you for your feedback, Have a great day!
3.0分
其他
Disappointing Stay
No tv. All channels statednl connection. Breakfast was very limited.
I reserved a room that was supposed to handicap friendly. What I got was not ADA compliant. The bed was excessively high, the toilet was extremely low, there was a tub instead of a walk in shower and not a single grab bar in the bathroom. It was very difficult for my mother and she was unable to shower for the 4 days we were there. The only thing that mad this room handicapped accessible was a wider door for a wheelchair. Not an easy or comfortable stay. I wish I would’ve thought to take pictures of the room but unfortunately I was so stressed by it all I did not.
The first room had plumbing issues and the door would not lock. We had to be moved to a 2nd room which was filthy. The floor was disgusting, mold in the shower, running water that would not cut off, and the remote was disgusting.
Bathroom door would not latch. Connecting door couldn't lock.
Nice large accessible bathroom, clean room, friendly and helpful front desk staff
Most of the staff was nice and friendly. Outdated, but clean. Horrible water pressure. Pool was closed, due to lack of ability to get inspected.
Mold and mustiness
I thought Wyndham would equate to a respectable place. This was not the case. The ac was moldy and the mattress cover was moldy. My fiance is allergic to mold and had to use her inhaler 10 times to sleep the first night.
Breakfast was frozen food that you could microwave but the microwave was broken. I wouldn't pay $35 for the room but they were charging double that.
I didn’t like its smell like smoke all the time. I would not recommend it and I wouldn’t stay there again.
The staff was rude, we extended our stay for one night and they made us pay another deposit even though we already paid one.
Outside of the staff the room was clean other than one bed having stained sheets and the toilet being clogged, we asked for a plunger and have yet to receive one to unclog the toilet. For the price the room isn’t terrible but I would definitely recommend hiring new staff that’s a little more customer service oriented.
It’s tucked away off to itself which I liked alot. The outside looked old but once you got inside of the rooms, It was great. Price example of don’t judge a book by its cover. The rooms are spacious and clean. Beds comfortable and I like the fact that you could smell the room had been cleaned (bleach) Thank you to the staff for this, the manager on duty was super nice.
Don’t set your expectations too high
Room was clean but no exhaust fan in the bathroom. TV was not WiFi connected. Breakfast was a sad joke, but the coffee was decent.
Disappointing Stay
No tv. All channels statednl connection. Breakfast was very limited.