酒店回复: Dear Valued Guest, Thank you for your time to review us. We are glad that you enjoyed your time with us. We look forward to welcome you back. Warm regards, Nish Polu Operations Manager
酒店回复: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mantra Melbourne Epping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,Nish PoluOperations Manager
酒店回复: Dear M30792***,We very much appreciate your comments regarding your stay at the Mantra Melbourne Epping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,Nish PoluOperations Manager
酒店回复: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mantra Melbourne Epping. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,Nish PoluOperations Manager
酒店回复: Dear Theonlysy,Thank you for taking your time to review us.Please accept my sincerest apologies for the inconvenience caused which we have investigated and found the error from our end. It is the feedback like this gives us the opportunity to correct ourselves and retrain our team.We look forward to welcome you back for much better experience than your previous one.Warm regards,Nish PoluOperations Manager
酒店设施新,房间干净,符合商务出差的要求,只不过有点简单,房间内基本啥也没有,拖鞋,牙刷牙膏,和欧美的简约风保持一致。
整体酒店的设施,早餐都还是挺不错的,对于租车用户来说,离机场又很近,比较方便,性价比很高。
只不过携程上标注的停车免费,实际上酒店是不认的,自费交了10澳元
这家酒店很棒。非常干净,员工也很友好。唯一美中不足的是停车要收费。
我第一次停花了10美元,第二次就涨到25美元了。我建议大家可以在街边找个停车位,或者像我一样,停在马路对面的医院里。
早餐特别好吃,是我吃过最丰富的早餐了。停车费是10刀,相对不算太贵。屋子里干净整洁,风景也不错,很正经的酒店!
干净,安静非常不错的住宿体验。酒店装修不久,里面的设施都还比较新,下面又有酒吧提供早餐晚餐,解决了周边吃食的困惑。好评
不错的,周围环境好,安静,1.4公里左右有大型商超。有各类超市和吃饭的地方,也有中餐馆,前台很好。。
我们之前就有些请求提前告知了酒店。然而,我70多岁的父母却遭到了不友善的对待,酒店方也未能给出令人满意的解释。我们明确告知酒店,由于我们乘坐的是近10小时的早班机,第一晚的入住时间会比较早。此外,我们还请求酒店允许我父母不退房,继续使用同一间房间,因为尽管预订人不同,他们会连续住3晚。这一点我们在预订时就提过,临近入住时也再次电话确认过。但酒店不仅没有接受这个请求,更令人气愤的是,虽然纸上写着退房时间是中午12点,我们却在11点过后接到了电话,被要求立即退房。我们不清楚这是否是由于员工之间缺乏沟通,但我们感到非常难过和失望。
这是大奖赛最后一晚比较经济实惠的酒店之一。离机场很近。到Epping购物中心步行大约15分钟。酒店的餐饮很好,还有自酿啤酒。
前台员工非常乐于助人,我的优步(Uber)没来的时候,他们迅速做出了回应。
给我安排的最低最靠街最吵的房间,感觉歧视中国人