酒店回复: Dear Bastista,On behalf of the entire Fairfield Inn Miami Airport West/Doral hotel team, I want to thank you for sharing about your stay with us.We’re delighted to hear that you found our rooms spacious and comfortable, our team friendly, and our hourly airport shuttle convenient. It’s also great to know you enjoyed our American-style breakfast.It means a lot to us that you chose to stay with us again as your base when arriving in and departing from Miami. Your kind words will be shared with the entire team as a celebration of their dedication to guest satisfaction.Again, I appreciate you taking your time to share this with us. We look forward to welcoming you back for your next visit to Miami!

酒店回复: Dear Batista,On behalf of the entire Fairfield Inn Miami Airport West/Doral hotel team, I want to thank you for sharing about your stay with us.It’s always encouraging to hear positive feedback, especially from our guests. We’re glad you enjoyed a peaceful night’s sleep, our breakfast offerings—including yogurt, fresh fruit, dried fruit, waffles, and eggs—and found our hourly airport shuttle convenient.Your comments will be shared with the management and staff team as a way to celebrate the great service we provided. Again, I appreciate you taking your time to share this with us.We hope to welcome you back again soon for another great stay.

酒店回复: Dear Mr. Osorio,Thank you for taking the time to share your feedback regarding your recent stay at the Fairfield Inn Miami Airport West/Doral. I’m truly sorry to hear about the cleanliness issues you encountered in the bathroom. This is certainly not the level of service we aim to provide, and your experience falls far below our standards.Providing a clean and comfortable environment for our guests is a top priority, and I sincerely apologize for falling short during your visit. I have shared your comments with our housekeeping and management teams to ensure this issue is addressed immediately and appropriate steps are taken to prevent it from happening again.We value your feedback and hope you might consider giving us another opportunity to provide you with a much-improved experience should your travels bring you back to the area.

酒店回复: Dear Leonardo,Thank you for sharing your feedback with us and bringing this issue to our attention. I understand your concern regarding the $50 deposit. Please note that the deposit is held at check-in and released on the day of check-out. Depending on your credit card company, it may take 3–5 business days for the funds to appear back in your account.I will share your comments with our management team. Once again, I appreciate your feedback and for choosing to stay with us.We hope to welcome you again.

酒店回复: On behalf of the entire Fairfield Inn Miami Airport West/Doral hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback especially from our guests. Your feedback will be shared with the management and staff team as a way to celebrate the great service we provided. Again, I appreciate you taking your time to share this with us.We hope to welcome you back again soon.