Andre- Night Supervisor went above and beyond to assist me. My car broke down on the side of the road, a few minutes from the resort. He took the initiative to type up a letter to notify residence and police that my car would be towed in the morning and that I was a guest at Seaside Resort, if they had any questions to contact resort. Andre gave excellent customer assistance, down to earth and caring, he called the next day to check to make sure I was ok and everything went smooth getting my vehicle towed and to auto repair shop. This young man deserves to be promoted and recognized for his caring, humanitarian, kindness and his serving nature of character. Thank you again Andre.
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酒店回复: Thank you for sharing this wonderful review! We’re truly grateful for your kind words and thrilled to hear how Andre went above and beyond to assist you during a stressful situation. His genuine care and professionalism reflect the service we strive to provide every guest. We’ll be sure to recognize him for his outstanding dedication, and we’re so glad everything worked out. We look forward to welcoming you back to Seaside Resort!
5.0分
情侣出游
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This is our perfect home away from home. The housekeeping here is amazing. Theo is awesome. Trudy and Jackie are absolutely precious. They treat me like I’m their family. The rooms are beyond amazing and the price is fantastic!
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酒店回复: Thank you for the wonderful review! We’re thrilled to be your “home away from home” and appreciate your kind words about our housekeeping team. Theo, Trudy, and Jackie will be so happy to hear they made you feel like family. We’re delighted you enjoy the rooms and value, and we can’t wait to welcome you back!
5.0分
家庭亲子
5 I really enjoyed our stay Andre at the front desk was awesome. Very polite and respectful to us and very helpful. Any thing we needed he was there
9 / 14
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酒店回复: Thank you for the 5/5 review and recommendation! We’re so glad you enjoyed your stay, and we’ll be sure to pass along your kind words to Andre for his polite and helpful service. We look forward to welcoming you back soon.
5.0分
家庭亲子
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We arrived late on a sunday and Andre was the best!! He not only helped us with our luggage but even helped us park our car in a convient place to elevators. My sister and I are traveling together and we are seniors. Andre from front desk was exceptional!! The condo was well equipped and clean. Very comfortable beds and spectacular view of the ocean. The next day I realized I had forgotten my handicap placard and front desk helped me print a copy of it so we could use it for parking. We love the seaside resort and will return.
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酒店回复: Thank you for sharing such a wonderful review! We’re thrilled you enjoyed your stay and the beautiful ocean views, and it’s great to hear the condo was clean, comfortable, and well equipped. Andre will be delighted to know he made such a positive difference during your arrival, and we’re glad the team could assist with your parking needs as well. We truly appreciate your kind words and look forward to welcoming you back to Seaside Resort.
5.0分
独自旅行
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Seaside is always a nice trip. Rooms are spacious and staff is always excellent! The breakfast bar is nice. The walk down to the pool/beach is short. Good center location. The staff will help with all your needs.
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酒店回复: Thank you for the 5/5 review! We’re delighted you enjoyed the spacious rooms, breakfast bar, and convenient pool and beach access. It’s wonderful to hear our staff made your stay excellent—we look forward to welcoming you back to Seaside soon.
5.0分
家庭亲子
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Loved the whole resort. Jackie at the front desk is so friendly as well as all the other employees I interacted with. The room was a spacious 2 bed 2 bath and was very clean We had a great view from the 2 balconies and enjoyed having a full size refrigerator and washer and dryer in the unit. We will definitely be returning in the future
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酒店回复: Thank you so much for the wonderful feedback! We're thrilled to hear you loved the resort and that Jackie, along with the rest of our team, helped make your stay enjoyable. We look forward to welcoming you back in the future!
5.0分
其他
It was amazing we enjoyed our selves very much !! It was the nicest place that we have ever stayed in! And we really would like to come bck
1.0分
商务出差
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Wasnt told that the balconies were not able to be used due to construction...even as I checked in, no one let me know anything. Not to mention I had someone from staff trying to enter my room at 9:30am as he thought I wasn't there...literally knocked and immediately tried opening the door...thank god the latch was locked, otherwise...he would've walked in on me.....not very happy honestly
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酒店回复: We sincerely regret the experience you described and understand your frustration regarding the balcony closure and the staff incident. Please know that our management team will be reaching out to you directly to discuss these concerns and ensure they are properly addressed.
4.0分
朋友出游
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Great ocean view with balcony. Great location so convenient to the beach, shopping and restaurants. The front desk staff was very nice….southern hospitality, especially from Jackie!! We had wonderful food and good golf in the area!! Great weather. The parking garage is terrible. Many people come to golf and have suvs or mini vans. It is probably the worst garage I’ve ever been in. When checking in you enter through the 2nd floor in the parking garage, where the lobby is and the luggage carts. The garage was full and with it the space cramped and big white walls, it was scary and difficult. There is parking across the street. Parking in Myrtle Beach in many places seemed to be cramped also. Hamilton Beach Coffee Pot - leaked and it took 2 days to get it replaced. The replacement was a newer model but also leaked. Lighting in the 2nd bedroom was dim. There was only 1 light on the nightstand and they wouldn’t bring in another light. Dresser in the 2nd bedroom - one drawer was either broken or off the track. Primary bathroom - cracks in the tile, and black scratches on the corner of the mirror. Washer & Dryer in every unit is great. They provide coffee for the entire week. Very small kitchen, but good size refrigerator. The silverware is in a tray under the sink! Who wants to get their silverware from under the sink? Nice space for dining table and living room. Scratchy sheets bothered us with sensitive skin. We complained and they delivered brand new sheets, unopened, and unwashed. We had to wash them and change the bed.
9 / 12
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酒店回复: Thank you for your detailed feedback. We're very glad to hear you enjoyed the ocean views, convenient location, and warm hospitality—especially from Jackie! It's also great to know you had a wonderful time with local food and golf. We regret the shortcomings you experienced with parking, the coffee maker, and some in-room furnishings. Your notes about the garage setup and lighting, as well as the condition of the kitchen and linens, are appreciated and have been shared with our team for review and improvement. We understand the importance of comfort during your stay and will use your input to enhance the guest experience. We appreciate you choosing to stay with us and hope to have the opportunity to welcome you back in the future!
5.0分
情侣出游
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My husband and I had a wonderful stay. It is not our usual spot to stay when we come but it did not disappoint. The room was nice, super clean, comfy and cozy. The area was quiet and peaceful and made for a great couples retreat. Wanda and Trudy at the front desk were amazing.
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酒店回复: Thank you for your kind words! We're so glad to hear you and your husband enjoyed a peaceful and cozy getaway with us. It's great to know Wanda and Trudy made a positive impression—we’ll be sure to pass along your compliments!
Andre- Night Supervisor went above and beyond to assist me. My car broke down on the side of the road, a few minutes from the resort. He took the initiative to type up a letter to notify residence and police that my car would be towed in the morning and that I was a guest at Seaside Resort, if they had any questions to contact resort. Andre gave excellent customer assistance, down to earth and caring, he called the next day to check to make sure I was ok and everything went smooth getting my vehicle towed and to auto repair shop. This young man deserves to be promoted and recognized for his caring, humanitarian, kindness and his serving nature of character. Thank you again Andre.
This is our perfect home away from home. The housekeeping here is amazing. Theo is awesome. Trudy and Jackie are absolutely precious. They treat me like I’m their family. The rooms are beyond amazing and the price is fantastic!
5 I really enjoyed our stay Andre at the front desk was awesome. Very polite and respectful to us and very helpful. Any thing we needed he was there
We arrived late on a sunday and Andre was the best!! He not only helped us with our luggage but even helped us park our car in a convient place to elevators. My sister and I are traveling together and we are seniors. Andre from front desk was exceptional!! The condo was well equipped and clean. Very comfortable beds and spectacular view of the ocean. The next day I realized I had forgotten my handicap placard and front desk helped me print a copy of it so we could use it for parking. We love the seaside resort and will return.
Seaside is always a nice trip. Rooms are spacious and staff is always excellent! The breakfast bar is nice. The walk down to the pool/beach is short. Good center location. The staff will help with all your needs.
Loved the whole resort. Jackie at the front desk is so friendly as well as all the other employees I interacted with. The room was a spacious 2 bed 2 bath and was very clean We had a great view from the 2 balconies and enjoyed having a full size refrigerator and washer and dryer in the unit. We will definitely be returning in the future
It was amazing we enjoyed our selves very much !! It was the nicest place that we have ever stayed in! And we really would like to come bck
Wasnt told that the balconies were not able to be used due to construction...even as I checked in, no one let me know anything. Not to mention I had someone from staff trying to enter my room at 9:30am as he thought I wasn't there...literally knocked and immediately tried opening the door...thank god the latch was locked, otherwise...he would've walked in on me.....not very happy honestly
Great ocean view with balcony. Great location so convenient to the beach, shopping and restaurants. The front desk staff was very nice….southern hospitality, especially from Jackie!! We had wonderful food and good golf in the area!! Great weather. The parking garage is terrible. Many people come to golf and have suvs or mini vans. It is probably the worst garage I’ve ever been in. When checking in you enter through the 2nd floor in the parking garage, where the lobby is and the luggage carts. The garage was full and with it the space cramped and big white walls, it was scary and difficult. There is parking across the street. Parking in Myrtle Beach in many places seemed to be cramped also. Hamilton Beach Coffee Pot - leaked and it took 2 days to get it replaced. The replacement was a newer model but also leaked. Lighting in the 2nd bedroom was dim. There was only 1 light on the nightstand and they wouldn’t bring in another light. Dresser in the 2nd bedroom - one drawer was either broken or off the track. Primary bathroom - cracks in the tile, and black scratches on the corner of the mirror. Washer & Dryer in every unit is great. They provide coffee for the entire week. Very small kitchen, but good size refrigerator. The silverware is in a tray under the sink! Who wants to get their silverware from under the sink? Nice space for dining table and living room. Scratchy sheets bothered us with sensitive skin. We complained and they delivered brand new sheets, unopened, and unwashed. We had to wash them and change the bed.
My husband and I had a wonderful stay. It is not our usual spot to stay when we come but it did not disappoint. The room was nice, super clean, comfy and cozy. The area was quiet and peaceful and made for a great couples retreat. Wanda and Trudy at the front desk were amazing.