Really enjoyed the beach access. Enjoyed the breakfast in the hotel. Friendly staff. I would stay again
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酒店回复: Dear Sheffield,Thank you for your excellent feedback! We’re delighted to hear you enjoyed our beach access, breakfast, and the friendliness of our team. Our goal is always to provide a relaxing and enjoyable stay for our guests.We look forward to welcoming you back soon for another memorable visit.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management
3.0分
家庭亲子
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Staff all nice helpful. Rooms were not clean. We were placed on the pet friendly floor. We have no pets. It was like staying in a kennel. Did not appreciate it. Requested room change but no other king rooms. Also would not have ocean view. We decided to stay where we were.
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酒店回复: Dear Foltz,Thank you for your feedback. We’re glad our staff were helpful, but we sincerely apologize for the issues with your room and the placement on the pet-friendly floor. We understand how this impacted your experience and appreciate you bringing it to our attention. Your comments will be shared with our team as we work to improve room assignments and cleanliness for future guests.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management
4.0分
情侣出游
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We love the Maintence Man! We had a flat tire and we are in our mid 70;s and he took care of everything! Couldn't thank him enough!!!
The staff at the front desk, well that was another subject. Not friendly at all, just to busy doing there paperwork to give us any of there time!
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酒店回复: Dear Hoffman,Thank you for your feedback! We’re thrilled to hear that our maintenance team went above and beyond to help you with your flat tire—it’s wonderful to know you felt well taken care of. We sincerely apologize for the front desk experience and for not providing the attentive service you deserved. Your comments will be shared with our team to help improve guest interactions in the future.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management
5.0分
朋友出游
Check-in was so easy since I did the pre check-in. The staff were fantastic and even was able to get to the room before the normal check-in time of 4pm
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酒店回复: Dear PECK,Thank you for your feedback! We’re delighted to hear that the pre-check-in process and early room access made your arrival smooth and convenient. It’s wonderful to know our staff provided fantastic service.We look forward to welcoming you back for another seamless stay soon!Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management
2.0分
家庭亲子
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Horrible housekeeping
Snacks we bought there were
Stale
Staff did not want to be bothered
While resort dirty
Trash not picked up around property
Super cheap towels
Terrible coffee
Really small dirty fitness room
3.0分
情侣出游
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The only positives about this property is the beach location and the friendly staff at the front desk. It is very run down and really needs a complete remodel. The room felt filthy, we did not want to sit in the chair or walk on the carpet.
The room was not cleaned while we were there, but not sure it would have made a difference😩The humidity inside the room ( Sept) was worse than outside- can’t imagine what it is like in summer. Although the hotel is smoke free, it reeked of smoke and felt damp and musty.
So although there was a beautiful ocean view from the room, I would not stay here again and recommend looking elsewhere.
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酒店回复: Dear Adams,We sincerely apologize for the condition of your room and the experience you had. The issues you described with cleanliness, odor, and humidity are unacceptable and fall far below our standards. Your feedback has been shared with our housekeeping and maintenance teams for immediate review. We appreciate you taking the time to share your concerns and regret that your stay did not meet expectations.Sincerely,Ramada Plaza by Wyndham Nags Head Oceanfront Management
4.0分
情侣出游
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We loved that the hotel was on the beach and had a great ocean view from the room. The rooms are a little dated, but the beds were comfy. My only complaint was after being at the hotel for 2 days, housekeeping had not come into our room to clean. I called down to the front desk and asked them to have housekeeping come in. I was told that if we did not have the do not disturb on our door, they would be coming in. We had not had it on our door any, and our room was still not cleaned that day. So I went to the service desk and let them know and our room was cleaned every day after that. The front desk staff was very nice.
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酒店回复: Dear Holt,Thank you for your feedback! We’re glad you enjoyed our beach location, ocean view, comfortable beds, and friendly front desk staff. We apologize for the initial housekeeping oversight and appreciate you bringing it to our attention so it could be promptly resolved. Your comments help us improve, and we look forward to welcoming you back for another enjoyable stay.Thank You,Ramada Plaza by Wyndham Nags Head Oceanfront Management
4.0分
其他
Guest laundry came in handy.
We are elderly and the beds were awfully high and the tub bottom was very slippery.
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酒店回复: Dear Kozlowski,Thank you for sharing your feedback. We’re glad the guest laundry was convenient for you during your stay. We’re sorry to hear the bed height and slippery tub caused difficulty, and appreciate you bringing this to our attention. Your comments help us make our accommodations more comfortable and accessible for all guests. We hope to welcome you back for an even more comfortable experience.Sincerely,Ramada Plaza by Wyndham Nags Head Oceanfront Management
总体来说酒店不错，位置很好，前台员工也很热情。酒店里有室内泳池，后面还可以直接通往海滩。
非常方便，离海滩很近。停车位也很充足。
Really enjoyed the beach access. Enjoyed the breakfast in the hotel. Friendly staff. I would stay again
Staff all nice helpful. Rooms were not clean. We were placed on the pet friendly floor. We have no pets. It was like staying in a kennel. Did not appreciate it. Requested room change but no other king rooms. Also would not have ocean view. We decided to stay where we were.
We love the Maintence Man! We had a flat tire and we are in our mid 70;s and he took care of everything! Couldn't thank him enough!!!
The staff at the front desk, well that was another subject. Not friendly at all, just to busy doing there paperwork to give us any of there time!
Check-in was so easy since I did the pre check-in. The staff were fantastic and even was able to get to the room before the normal check-in time of 4pm
Horrible housekeeping
Snacks we bought there were
Stale
Staff did not want to be bothered
While resort dirty
Trash not picked up around property
Super cheap towels
Terrible coffee
Really small dirty fitness room
The only positives about this property is the beach location and the friendly staff at the front desk. It is very run down and really needs a complete remodel. The room felt filthy, we did not want to sit in the chair or walk on the carpet.
The room was not cleaned while we were there, but not sure it would have made a difference😩The humidity inside the room ( Sept) was worse than outside- can’t imagine what it is like in summer. Although the hotel is smoke free, it reeked of smoke and felt damp and musty.
So although there was a beautiful ocean view from the room, I would not stay here again and recommend looking elsewhere.
We loved that the hotel was on the beach and had a great ocean view from the room. The rooms are a little dated, but the beds were comfy. My only complaint was after being at the hotel for 2 days, housekeeping had not come into our room to clean. I called down to the front desk and asked them to have housekeeping come in. I was told that if we did not have the do not disturb on our door, they would be coming in. We had not had it on our door any, and our room was still not cleaned that day. So I went to the service desk and let them know and our room was cleaned every day after that. The front desk staff was very nice.
Guest laundry came in handy.
We are elderly and the beds were awfully high and the tub bottom was very slippery.