The floors in our hotel room were filthy. So filthy they turned our feet black when we walked barefoot. When I checked under the beds to see if I left anything behind there were a pair of dirty children's underwear under one bed and a dirty sock under the other bed. Neither belonged to us because we were not traveling with children. Our trash was never taken out and we never got clean towels.
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酒店回复: Dear April,Thank you for sharing your experience. We sincerely apologize for the cleanliness issues you encountered during your stay. This falls far below our standards, and we understand how disappointing it must have been. Your feedback has been shared with our housekeeping management for immediate attention and corrective action. We truly appreciate you bringing this to our notice and hope you’ll consider giving us another chance to provide the high-quality stay you deserve.Sincerely,Ramada Plaza by Wyndham Nags Head Oceanfront Management
总体来说酒店不错，位置很好，前台员工也很热情。酒店里有室内泳池，后面还可以直接通往海滩。
非常方便，离海滩很近。停车位也很充足。
是的，房间（126）虽然有些老旧，但一尘不染。我住过很多更新的酒店，都没这家干净！员工服务也非常好。凌晨三点，我的小狗可以随时打开后门到宠物院子里方便，这真是太方便了。下次来我们还会住这里。
一夜的暴雨和大风过后，我们两个房间都被水淹了，好几个行李箱都湿透了，这让我们收拾行李离开和回家后的清理工作都变得异常困难。我们到达时，第一个房间的天花板上已经明显有之前被水浸泡过的痕迹，而我们的经历也清楚地表明，酒店根本不想彻底解决这个问题。
我们经常光顾，员工都认识我们。酒店门口就有方便的行李搬运点。电梯和行李推车也很实用。地理位置优越，环境安静！要是室内泳池水温再高一点就好了！我们很喜欢住在这里！感觉非常安全！
房间里积水，地毯都被浸湿了。我们多次联系前台解决问题，他们只送来一袋毛巾，我们只能自己清理。到了晚上，地毯湿透了，还散发着霉味。除非你想让你的霉菌过敏发作，否则千万别住这里。
还不错。唯一不足的是，房间原本是为4个大人和1个11岁孩子准备的，结果3个人不得不睡在一张床上。
室内恒温泳池是孩子们的最爱。我和我丈夫则最喜欢泡热水澡！退房时，我们确实告诉了前台我们在房间里看到了蟑螂！
我们住得很愉快。工作人员非常热情周到。海景美极了。我们还会再来的。
Rooms could have been cleaned better
The floors in our hotel room were filthy. So filthy they turned our feet black when we walked barefoot. When I checked under the beds to see if I left anything behind there were a pair of dirty children's underwear under one bed and a dirty sock under the other bed. Neither belonged to us because we were not traveling with children. Our trash was never taken out and we never got clean towels.