酒店回复: Hello Paula,Lamentamos que su experiencia no haya sido satisfactoria y agradecemos que haya compartido sus comentarios. Sabemos que el confort y la seguridad de nuestros huéspedes son prioridades esenciales. Tomamos en cuenta sus observaciones sobre el aire acondicionado y la limpieza para la mejora continua de nuestros servicios. Sus preocupaciones son importantes para nosotros y esperamos que en su próxima visita, pueda disfrutar de un ambiente más agradable y confortable.
3.0分
其他
原文
翻译提供方：Google
改善早餐并说西班牙语
酒店比较简单，早餐需要改进，还有早餐区，还有服务人员会说西班牙语
5.0分
商务出差
原文
翻译提供方：Google
一切都好
我们对此没有遇到任何问题。
住宿，接待员照顾我们很好。
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酒店回复: Hello LUIS ISAIAS,We are delighted to hear that you had a pleasant stay with us and that our receptionists provided excellent service. Your comfort and satisfaction are our top priorities. Thank you for choosing our hotel for your stay.
5.0分
其他
原文
翻译提供方：Google
一切都干净且易于访问
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酒店回复: Hello Luis,Agradecemos que compartieras tus comentarios sobre la limpieza y el acceso. Nos alegra saber que esos aspectos fueron de tu agrado durante tu estancia. Siempre trabajamos para ofrecer un ambiente cómodo y accesible para nuestros huéspedes. Esperamos que consideres regresar en el futuro y disfrutar de otra experiencia positiva.
4.0分
其他
原文
翻译提供方：Google
还行
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酒店回复: Hello Israel,We appreciate your feedback and will take it into consideration for future improvements. Thank you for staying with us.
2.0分
家庭亲子
Very poor breakfast. Coffee, yogurt, and cereal.
The bed was very hard, very uncomfortable. I couldn't sleep that night.
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酒店回复: Hello Oscar,Thank you for sharing your feedback regarding your recent stay. We understand how important a comfortable bed and a satisfying breakfast can be to your experience. Your comments will be taken into account as we continually strive to improve our offerings. We hope you found other aspects of your stay enjoyable, and we wish you safe travels for your future trips.
3.0分
商务出差
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I want to emphasize that my feedback is meant to be constructive. The staff was great, but I believe the rooms could benefit from some upgrades. For instance, I noticed some rust around the tub drains, and the ceilings could use some attention as well.
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酒店回复: Hello Daniel,Thank you for your constructive feedback. We're glad to hear that you found our staff to be great. Your comments regarding room upgrades and maintenance are valuable and will be shared with the appropriate team for consideration in future improvements. We appreciate your insights as they help us enhance the overall guest experience. Thank you for taking the time to share your thoughts.
5.0分
其他
Great hotel. Not your typical Super8
Clean clean clean. Crisp white sheets. A/C worked fine and water was plenty hot. No carpet and clean floors. Good coffee!
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酒店回复: Hello Stephanae, Thank you for your positive feedback! We're delighted to hear that you enjoyed the cleanliness, comfortable amenities, and good coffee during your stay. Your comments are important to us, and we’re glad we could provide a pleasant experience. We look forward to welcoming you back in the future for another enjoyable stay.
1.0分
家庭亲子
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Room was dirty when we checked in. The staff was very rude and not at all welcoming. When we asked for another towel, they said they already provided 2 and they were out of towels. Their breakfast consisted of twinkies, chocolate cupcakes and stale fruit loops with expired milk. 100% would not recommend staying at this hotel!
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酒店回复: Hello AMY,Thank you for sharing your feedback. We take all guest comments seriously and will be sure to relay your concerns regarding cleanliness, staff interactions, and breakfast offerings to the appropriate departments. Your input is invaluable in helping us improve our services. We appreciate your review and hope you consider us again in the future for a more positive experience.
这个地方挺好的，服务也不错，但让我对它感到不满的是我入住的最后一天。我已经在那里住了四天，一直都没出什么问题。当我们准备续住一天的时候，他们却告诉我伴侣，说我们不能再住了，原因是我们之前住过……据说我伴侣之前在房间里抽烟了，所以现在不能再住这里。为什么偏偏要等我们住了好几天之后才说？！我理解他们的理由，但既然已经让我们住了好几天都没问题，就不应该再赶我们走。
房间很热，空调噪音很大，浴缸里满是霉点……他们甚至都没铺床，只换了毛巾就把门敞开着，以为有人闯进来了。他们告诉我们，不铺床是为了以防万一……把房间门留着，还把我们的物品放在里面，这算预防措施吗？我不推荐任何人住在这里……空调的巨大噪音根本无法让人安心，浴室也有很多不足之处，而且自从开门事件之后，我就感觉很不安全……
改善早餐并说西班牙语
酒店比较简单，早餐需要改进，还有早餐区，还有服务人员会说西班牙语
一切都好
我们对此没有遇到任何问题。
住宿，接待员照顾我们很好。
一切都干净且易于访问
还行
Very poor breakfast. Coffee, yogurt, and cereal.
The bed was very hard, very uncomfortable. I couldn't sleep that night.
I want to emphasize that my feedback is meant to be constructive. The staff was great, but I believe the rooms could benefit from some upgrades. For instance, I noticed some rust around the tub drains, and the ceilings could use some attention as well.
Great hotel. Not your typical Super8
Clean clean clean. Crisp white sheets. A/C worked fine and water was plenty hot. No carpet and clean floors. Good coffee!
Room was dirty when we checked in. The staff was very rude and not at all welcoming. When we asked for another towel, they said they already provided 2 and they were out of towels. Their breakfast consisted of twinkies, chocolate cupcakes and stale fruit loops with expired milk. 100% would not recommend staying at this hotel!