酒店回复: Dear Satish,We're sorry to learn your experience did not reflect the quality and comfort we strive to offer. Your feedback has been shared with our dedicated team. We are committed to continually improving and going above and beyond to exceed our guests' expectations. Your review is invaluable to us, and we extend our heartfelt thanks for your feedback.Sincerely,Hotel Management
酒店回复: Dear Wil,Thank you for taking the time to share your experience. We apologize that your stay did not meet your expectations. Your concerns about cleanliness, lighting, and the overall state of the building will be addressed with our team. We are working to ensure every guest feels comfortable, cared for, and confident in the space we provide. Your feedback is important and will help guide those improvements. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for sharing your experience. We regret that your stay did not meet expectations and appreciate you bringing these concerns to our attention. A smooth check-in process and a welcoming atmosphere are important to us, and we're sorry to hear that this wasn't reflected during your visit. Your feedback regarding comfort and service is being carefully reviewed, and we hope to have the opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for choosing Extended Stay America and sharing your experience. We’re glad to hear that your overall stay went well, but we’re genuinely sorry for the inconvenience caused by the air conditioner and the electrical sockets in your room. It's especially concerning to hear about the charger issue, and we understand how frustrating that must have been. Please know your comments have been shared with our maintenance team for prompt review. We appreciate your understanding and are grateful you brought this to our attention. We hope to welcome you back for a more seamless experience next time.Sincerely,Hotel Management
酒店回复: Dear Candie, We are very sorry for the extended power outage you experienced during your stay and for the disruption it caused. We understand how difficult this must have been, particularly since the outage went beyond the scheduled timeframe. Please know your feedback is taken seriously, and we will share it with the appropriate teams to prevent similar situations in the future. We hope you will allow us another chance to provide you with a much more comfortable stay.Sincerely,Hotel Management
汽车旅馆，环境肯定跟大酒店没法比，房间收拾得比较干净，房间内带有微波炉。酒店不提供免费wifi，好处是免费停车。第二天要赶路临时住一下还是可以，要住好几天度假的话这个酒店不适合
这是我在美国住过的最差最差的酒店，前台没有服务意识，真的后悔一次性订八个晚上，其中一个晚上还停电到第二天十点，房间走廊严重的霉味，椅子脏，冰箱锈迹斑斑，放房间还破洞，走廊地毯污渍，房间污渍，
退房后才发现房间里没有吹风机，原来需要向前台预订。早餐只是一个咖啡吧，提供格兰诺拉麦片棒。
浴室需要彻底清洁和翻新。
热水没问题，但是淋浴喷头很大程度限制了水流量。
房间里有霉味，我们不得不打开窗户试图让空气清新一些。
我相信这家酒店曾经很不错，但现在需要翻新了，尤其是走廊的地毯。
比较满意的是可以自己煮饭，安全
这栋房子确实有长期租户，而且也照常运营。从冰箱门需要更换到无法使用的茶几，可以看出缺乏定期维护。早餐很清淡。燕麦片可能是最好的，而且是普通的速溶。早餐时间他们只有一壶咖啡，而且他们没有尽力保持满壶。然而，他们却没有杯子或任何可供客人享用美味咖啡的东西。
我们预订了这家酒店几天，但几分钟后就因为条件太差而决定退款。酒店工作人员拒绝了，称预订是通过*******进行的，因此不符合退款条件。不幸的是，我们向*******团队提出的请求也未得到解决。房间不干净，也没有烹饪设施。酒店不提供肥皂和洗发水等基本洗漱用品。免费早餐种类极其有限——只有燕麦和松饼，而且连这些都很少。酒店也没有咖啡。说实话，我不推荐入住这家酒店。前台工作人员粗鲁无礼，根本不关心客人的感受。
很遗憾，这家酒店令人大失所望。这栋楼极其破败，从踏入的那一刻起，就给人一种无人照管的感觉。内部陈旧，走廊光线昏暗，整个地方都让人感觉不安全——尤其是在晚上。
整栋楼弥漫着令人作呕的气味，像是霉味、烟味和某种难以辨认的气味混合在一起。清洁显然不是首要任务。房间里到处都是灰尘，床单上沾满了污渍，表面也脏兮兮的。就连干净的毛巾和干净的地板等基本设施似乎都被忽视了。
这个地方急需翻新和更好的管理。我不建议住在这里，尤其是对于那些注重安全或卫生的人来说。
住宿体验还行
早餐种类有限，床很不舒服，工作人员办理入住花了很长时间，甚至在办理入住时还用免提接电话，还一边笑着。他们询问的信息太多，而且提供的帮助也很差。
我们住得还不错，只是房间的空调坏了，而且有些电源插座也坏了。一个插座把我妹妹的充电器烧坏了，还有几个插座根本没用。这些就是我唯一的抱怨了，除此之外，住宿体验还不错。谢谢。
由于原计划的停电时间为晚上 10 点至凌晨 5 点，因此从晚上 10 点到上午 11 点 39 分，我们停电了。提醒一下，我的冰箱里有孩子和解冻的食物