The room was clean. The staff was very friendly. There were several large trucks that parked in the lot at night leaving minimal space for cars to park. The bed was nice but not as comfortable as I would have liked but I do have trouble sleeping so it could have just been me. My husband slept great.
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酒店回复: Dear Robin, On behalf of our team at La Quinta Inn & Suites Hot Springs, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you and your husband, and we are excited to be your hotel of choice whenever you return to Hot Springs.Sincerely,Brenda EnnisGeneral Manager
5.0分
其他
Friendly and good service
It was a great experience! The crew was very polite and friendly. Good experience!!!
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酒店回复: Dear Anastacio, We are flattered by your generous review of La Quinta Inn & Suites Hot Springs. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to Hot Springs.Sincerely,Brenda EnnisGeneral Manager
5.0分
其他
The room they placed us in was right by the side door exit. Could hear people coming in and out of the hotel all hours of the night.
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酒店回复: Dear Thurman, While we are glad to see your perfect rating, we apologize for the noise you experienced outside your room, which prevented you from getting a restful night's sleep. We strive to provide excellent accommodations for our guests, and we are sorry that your room was not to your satisfaction. We hope you come back the next time your travels bring you this way, and we will do our best to find a quieter area of the La Quinta Inn & Suites Hot Springs if you request it.Sincerely,Brenda EnnisGeneral Manager
3.0分
家庭亲子
Property was clean. Desk staff was good. Bed was a bit hard for me. Pillows were AWFUL. Air conditioner didn't blow cold enough. Would probably stay here again.
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酒店回复: Dear Valued Guest, We want our guests to have a comfortable stay and to get a restful night’s sleep, so we are sorry that you found your bedding and the air unit to be uncomfortable. We continually work to improve our accommodations, and we appreciate you taking the time to share your comments. That said, we are glad you loved our well-appointed property and cordial front desk associates. We are excited to host you again soon with the fulfilling stay you deserve.Sincerely,Brenda EnnisGeneral Manager
5.0分
情侣出游
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Check in and check out was easy and fast. About 10 min. drive to the National park and lots of restaurants to choose from nearby. The hotel staff are friendly and kind. Breakfast was delicious, bagels, waffles eggs, sausage, orange juice, cereal, yogurt and coffee Our room was clean and spacious, very comfortable bed.The bathroom made a cracking noise every time we were standing in front of the sink. Other than that we enjoyed our stay. Thank you!
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酒店回复: Dear Valued Guest, We are delighted to have met most of your expectations. Our excellent accommodations and convenient location make us a great choice for visitors to Hot Springs. Thank you also for taking notice of our devoted staff and the quality of our breakfast buffet. Our team is committed to ensuring that your day gets off to the right start. We will enjoy sharing your kind remarks with them. We appreciate your feedback and look forward to hosting you again at the La Quinta Inn & Suites Hot Springs.Sincerely,Brenda EnnisGeneral Manager
5.0分
其他
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Hands down the best staff
The hotel might be a little dated, but the staff was helpful and friendly. They were simply wonderful. My mom enjoyed making herself waffles every morning. It was a quiet and relaxing stay.
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酒店回复: Dear Valued Guest, Thank you for taking the time to review your experience at the La Quinta Inn & Suites Hot Springs. We are delighted that you and your mother had a memorable stay with us. Thank you also for taking notice of our devoted staff and the quality of our breakfast buffet. Our team is committed to ensuring that your day gets off to the right start. We will enjoy sharing your kind remarks with them. We hope to be your hotel of choice whenever your travels bring you back to Hot Springs.Sincerely,Brenda EnnisGeneral Manager
4.0分
其他
Rooms are out dated. Needs paint and a bathroom remodel.The smell , it smells like cigarettes. It’s not pleasant.
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酒店回复: Dear Valued Guest, We are sorry you were disappointed with some aspects of your stay. We strive to maintain high standards, not only in service but also in keeping with our hotel's overall look and feel. Improvements to various areas are scheduled on a rotating basis, and we will gladly share your feedback with the appropriate individuals as we plan for the future. We do hope you will consider us again the next time you are in the area. Thank you for choosing the La Quinta Inn & Suites Hot Springs, we wish you safe travels.Sincerely,Brenda EnnisGeneral Manager
4.0分
其他
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Breakfast was great, plenty of options. the only plates were throw away.
Or room was alright, there was a used bar of soap in the top of the shower and a tooth brush under bed by the head board we found when packing up.
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酒店回复: Dear Guest, Thank you for choosing our hotel for your recent stay. We are glad you had an overall satisfactory visit and that you enjoyed the breakfast and variety of options. We apologize for the issues you found in your room, as that is not the level of cleanliness we aim to provide. Your feedback will be shared with our housekeeping team to ensure this is addressed. We appreciate your comments and hope to have the chance to welcome you back for a smoother stay. Thank you for being our guest at La Quinta Inn & Suites Hot Springs.Sincerely,Brenda EnnisGeneral Manager
1.0分
其他
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La quienta be careful la cheapo
Broken toilet also th was shot called and told desk!! The TV issue never fixed ..checked out early ... I am sorry but at this point it was beyond a I'm sorry your frustrated or thanks for patience... TV never fixed nothing done about it I paid 225 for 2 nights expecting things to be in working condition!! Will never return
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酒店回复: Dear Guest, We are very sorry to hear about the maintenance issues you had in your room and that you left us earlier than expected due to this. Your feedback is invaluable in helping us improve. We will work with the relevant teams to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences in the future. We also apologize for the frustration you experienced when you brought this to our attention. Your comments will be addressed appropriately to make sure we are well-poised to serve you moving forward. Thank you for your patience and for returning to our hotel. We hope you will change your mind and give us another chance to show you the outstanding, seamless stay you deserve and that we are known for providing.Sincerely,Brenda EnnisGeneral Manager
大部分地方都很干净，就是今早我准备泡咖啡的时候，两个咖啡杯的盖子上都有两根卷曲的黑头发，这让我感到非常恶心。另外，不像大多数酒店那样，这里也没有沐浴后的润肤露。除了这些，其他都挺好的，没什么可抱怨的。
Would stay again!
The room was clean. The staff was very friendly. There were several large trucks that parked in the lot at night leaving minimal space for cars to park. The bed was nice but not as comfortable as I would have liked but I do have trouble sleeping so it could have just been me. My husband slept great.
Friendly and good service
It was a great experience! The crew was very polite and friendly. Good experience!!!
The room they placed us in was right by the side door exit. Could hear people coming in and out of the hotel all hours of the night.
Property was clean. Desk staff was good. Bed was a bit hard for me. Pillows were AWFUL. Air conditioner didn't blow cold enough. Would probably stay here again.
Check in and check out was easy and fast. About 10 min. drive to the National park and lots of restaurants to choose from nearby. The hotel staff are friendly and kind. Breakfast was delicious, bagels, waffles eggs, sausage, orange juice, cereal, yogurt and coffee Our room was clean and spacious, very comfortable bed.The bathroom made a cracking noise every time we were standing in front of the sink. Other than that we enjoyed our stay. Thank you!
Hands down the best staff
The hotel might be a little dated, but the staff was helpful and friendly. They were simply wonderful. My mom enjoyed making herself waffles every morning. It was a quiet and relaxing stay.
Rooms are out dated. Needs paint and a bathroom remodel.The smell , it smells like cigarettes. It’s not pleasant.
Breakfast was great, plenty of options. the only plates were throw away.
Or room was alright, there was a used bar of soap in the top of the shower and a tooth brush under bed by the head board we found when packing up.
La quienta be careful la cheapo
Broken toilet also th was shot called and told desk!! The TV issue never fixed ..checked out early ... I am sorry but at this point it was beyond a I'm sorry your frustrated or thanks for patience... TV never fixed nothing done about it I paid 225 for 2 nights expecting things to be in working condition!! Will never return