酒店回复: Your rating made us smile — thank you for sharing it!
4.0分
情侣出游
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The room was great! Breakfast was adequate. I chose this hotel for the unique looking hot tub and was greatly disappointed that the jets did not work. The hot tub was hot and the pool was warm but jets are important for the experience. It appeared that they had been broken for awhile also.
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酒店回复: Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your room and found breakfast adequate. However, we sincerely apologize for the disappointment you experienced with the hot tub jets. We understand how important this feature is to the overall experience, especially when it influenced your choice to stay with us. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a more satisfying stay in the future.
5.0分
其他
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The suite room set up is excellent. Wonderful space with a sitting area. The only things i would change are the really small pillows and lack of a big warm comforter for chilly MN nights.
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酒店回复: Thank you for your thoughtful review. We’re delighted to hear that you enjoyed the suite and its spacious layout with a comfortable sitting area. We also appreciate your feedback regarding the pillows and bedding. Your comments have been shared with our team, as we are always looking for ways to enhance our guests’ comfort. We hope to welcome you back soon for another enjoyable stay—and a cozy night’s rest!
5.0分
其他
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Everything was great except the shower needs a good cleaning. Lots of black spots on the wall. Not sure if it is mold or not. Get rid of that and it will be perfect. Very nice hotel.
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酒店回复: Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay and found our hotel very nice. We sincerely apologize for the condition of the shower and appreciate you bringing this to our attention. Our housekeeping team has been notified to address the issue promptly. We’re committed to providing a comfortable and well-maintained environment for all our guests, and your comments help us improve. We hope to have the opportunity to welcome you back for an even better stay.
3.0分
其他
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It was an okay stay. I found a bug in my back when I was in the washroom and informed the front desk and she didn’t care when I told her. So overall it was just okay.
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about your experience and the concern it caused. This is not the level of service or care we aim to provide. Your comments have been shared with our team so we can address both the issue you encountered and the lack of responsiveness at the front desk. We truly appreciate you bringing this to our attention, and we hope you’ll give us another opportunity to provide you with a more comfortable and attentive stay.
这绝对是我住过最好的精选酒店之一。
非常棒，也很干净。我甚至完全不用担心床虱问题，要知道我最近在其他地方可是屡屡碰到，太恶心了。
食物很好吃，下次还会再来。
我的住宿体验一般，不算太好。床边有金属部件凸出来，我刚到的时候就撞到了，现在脚踝上青了一块。我一进房间就检查了一下，发现沙发和一些枕头上有污渍，墙上还有干掉的食物残渣。两条毛巾也有污渍，房间里还有一股怪味。早餐也很难吃。但最糟糕的是第一晚就被床撞伤了，现在脚踝上青了一大块，疼得我一度以为骨折了。我们没说什么，因为这家酒店还不错，只是有些瑕疵，而且我们也不是爱抱怨的人，毕竟住过更糟糕的地方。
价格还算合理！热水浴缸的喷水装置坏了，里面还有虫子，但除此之外，入住体验还不错。
他们的健身房缺少器材，但他们无法/不愿推荐该地区的其他健身房。
100%
The room was great! Breakfast was adequate. I chose this hotel for the unique looking hot tub and was greatly disappointed that the jets did not work. The hot tub was hot and the pool was warm but jets are important for the experience. It appeared that they had been broken for awhile also.
The suite room set up is excellent. Wonderful space with a sitting area. The only things i would change are the really small pillows and lack of a big warm comforter for chilly MN nights.
Everything was great except the shower needs a good cleaning. Lots of black spots on the wall. Not sure if it is mold or not. Get rid of that and it will be perfect. Very nice hotel.
It was an okay stay. I found a bug in my back when I was in the washroom and informed the front desk and she didn’t care when I told her. So overall it was just okay.