酒店回复: Hello RUTH,Agradecemos que haya compartido sus observaciones sobre su estancia con nosotros. Nos alegra saber que encontró su habitación limpia y cómoda en varios aspectos. Tomamos nota de sus comentarios sobre las camas y la limpieza, los cuales son valiosos para seguir mejorando. Su opinión es fundamental para nuestro crecimiento y para brindar una mejor experiencia a todos nuestros huéspedes en el futuro.
3.0分
家庭亲子
原文
翻译提供方：Google
设施很好。可惜我分配到的房间冰箱很脏，灯具上也积了很多灰尘。
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酒店回复: Hello Erika,Agradecemos sus comentarios sobre nuestras instalaciones. Lamentamos que la limpieza en su habitación no haya estado a la altura de sus expectativas. Sus observaciones son valiosas y las compartiremos con el equipo adecuado para mejorar en el futuro. Esperamos que, a pesar de esta experiencia, considere volver y disfrutar de una estancia más satisfactoria.
4.0分
其他
原文
翻译提供方：Google
你好，好
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酒店回复: Hello martin,Gracias por compartir su comentario. Lamentamos que su experiencia no haya sido lo que esperaba. Su opinión es valiosa y será considerada en nuestras futuras mejoras. Esperamos que tenga la oportunidad de brindarnos otra oportunidad en el futuro para ofrecerle una experiencia más satisfactoria.
5.0分
其他
原文
翻译提供方：Google
都很棒
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酒店回复: Hello VLADIMIR,Nos alegra saber que tu experiencia fue excelente. Apreciamos tu feedback y esperamos que hayas disfrutado de todas las comodidades y servicios que ofrecemos. Si en el futuro decides visitarnos nuevamente, estaremos encantados de recibirte. ¡Que tengas un gran día!
3.0分
其他
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Just your average cheap hotel but without the cheap price. It's very overpriced for what it is. There is nothing fancy about this place. The room is small, the blinds don't block out the super bright lights at night, the bathroom lighting is horrendous, all of the soap and shampoo/conditioner is in bottles that are bolted to the wall. You're out of luck if you want to take a bath and use soap without having to stand up to get some from the pump on the wall. Might as well take a shower at that point. The bed isn't bad, but it's definitely firm and doesn't have a pillow top or any extra padding. The bed linens are just a thin blanket sandwiched between two thin sheets. There aren't any extra blankets in the room. Overall, it was adequate for what we needed and it was quiet.
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酒店回复: Hello Staci,Thank you for sharing your feedback. We appreciate your insights regarding the room size and amenities, as well as your comments on the bed and bathroom features. We strive to meet the needs of all our guests, and your experience helps us understand where we can improve. We hope you found some positives during your stay, such as the quiet environment, and we wish you safe travels on your future journeys.
3.0分
其他
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Everything was fine. The general manager, Kal, I believe his name was. He charges $20 extra for having two more guests in our reservation, even if the room sleeps 4. He was very observant of the number of guests that were coming in and out.
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酒店回复: Hello Laura,Thank you for sharing your experience. We appreciate your feedback regarding our guest policies. Our team is dedicated to ensuring a comfortable stay for all guests, and we acknowledge your comments about the maximum occupancy rules. Your insights will be noted for future reference in our ongoing efforts to enhance the guest experience. Thank you for staying with us.
4.0分
其他
Room was clean room smeled a little musty.Breakast limited area very hot not able to site in area
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酒店回复: Hello Lisa,Thank you for your feedback regarding your recent stay. We appreciate your comments on the cleanliness of your room and have noted your concerns about the musty smell and breakfast area. Your experience is important to us, and we will use your insights to enhance our services and facilities in the future. We hope to have the opportunity to welcome you back and provide a better experience next time.
3.0分
情侣出游
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The room was clean. It would have been nice to have a chair in the room beside a flimsy desk chair. No water was available or offered at any time. Dinning is only 6-9am
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酒店回复: Hello Theresa,Thank you for sharing your feedback about your recent stay. We're glad to hear that you found your room clean. We appreciate your suggestions regarding additional seating and in-room amenities, as they help us improve the overall guest experience. Our dining hours aim to accommodate a range of schedules, and we value your input on our offerings. Your comments encourage us to evaluate ways to enhance comfort and convenience for future guests.
3.0分
其他
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Hotel was clean, the staff was nice, the room was a decent size and the shower had good water pressure. However, the beds were so uncomfortable and the pillows were hard as a rock that it made the nights miserable.
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酒店回复: Hello Ashley,Thank you for sharing your feedback about your recent stay. We're pleased to hear you appreciated the cleanliness and our friendly staff, as well as the room size and shower pressure. We apologize that the bed comfort did not meet your expectations, and your comments regarding the pillows will be noted for future considerations. We appreciate your input as we strive to enhance our guests' experiences.
3.0分
情侣出游
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Staff was friendly, but when we asked for our room to be cleaned, it wasn’t. The towels are tiny. The sheets are thin. The smell in the lobby was a mix of lavender and bad BO. Very spacious room but definitely could use some minor improvements for simple comfort.
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酒店回复: Hello Jordan,Thank you for sharing your thoughts with us. We appreciate your feedback regarding the cleanliness of your room and the amenities provided. It's great to hear that you found the staff friendly and the room spacious. Your comments about the lobby's scent and bathroom towels have been noted for future consideration to enhance guest comfort. We strive to improve our services and hope to offer an even better experience during your next visit.
房间干净，浴室干净，热水压力适中，毛巾、枕头都很好。
值得一提的是，床不是很好，而且有四只小蟑螂。我在前台提过这件事。设施看起来很新。
设施很好。可惜我分配到的房间冰箱很脏，灯具上也积了很多灰尘。
你好，好
都很棒
Just your average cheap hotel but without the cheap price. It's very overpriced for what it is. There is nothing fancy about this place. The room is small, the blinds don't block out the super bright lights at night, the bathroom lighting is horrendous, all of the soap and shampoo/conditioner is in bottles that are bolted to the wall. You're out of luck if you want to take a bath and use soap without having to stand up to get some from the pump on the wall. Might as well take a shower at that point. The bed isn't bad, but it's definitely firm and doesn't have a pillow top or any extra padding. The bed linens are just a thin blanket sandwiched between two thin sheets. There aren't any extra blankets in the room. Overall, it was adequate for what we needed and it was quiet.
Everything was fine. The general manager, Kal, I believe his name was. He charges $20 extra for having two more guests in our reservation, even if the room sleeps 4. He was very observant of the number of guests that were coming in and out.
Room was clean room smeled a little musty.Breakast limited area very hot not able to site in area
The room was clean. It would have been nice to have a chair in the room beside a flimsy desk chair. No water was available or offered at any time. Dinning is only 6-9am
Hotel was clean, the staff was nice, the room was a decent size and the shower had good water pressure. However, the beds were so uncomfortable and the pillows were hard as a rock that it made the nights miserable.
Staff was friendly, but when we asked for our room to be cleaned, it wasn’t. The towels are tiny. The sheets are thin. The smell in the lobby was a mix of lavender and bad BO. Very spacious room but definitely could use some minor improvements for simple comfort.