酒店回复: Dear Guest,Lamentamos que haya experimentado olor a humedad en su habitacin, agradecemos sus comentarios y los transmitiremos al equipo para futuras mejoras. Esperamos que, a pesar de esto, haya podido descansar bien durante su estad¡a. Nos alegra saber que encontr la cama cmoda. íEsperamos tener la oportunidad de recibirlo nuevamente en el futuro!
3.0分
其他
原文
翻译提供方：Google
不错，房间小。
各方面都不错，就是房间有点小。
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酒店回复: Hello Eduardo, Lamentamos escuchar que la habitacin no cumpli totalmente con sus expectativas. Apreciamos sus comentarios y los tendremos en cuenta para futuras mejoras en nuestro servicio. Esperamos poder recibirlo nuevamente en el futuro para ofrecerle una experiencia mís satisfactoria.
3.0分
其他
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The room was basic. No where to set your luggage other than on the floor. There was no breakfast and we were charged $20 cash for an early check in of 45 minutes. Probably wouldn't stay here again.
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酒店回复: Hello Diana,Thank you for sharing your feedback about your recent stay. We strive to provide a comfortable experience for all our guests, and your comments on room amenities and check-in policies will be noted for review. We appreciate your insights on breakfast options as well. Your experience is important to us, and we hope you find accommodations that meet your expectations on your future travels.
5.0分
其他
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Room spotless, nice & cold. The staff was all very courteous and accommodating with any requests. The location was great to take a Lyft to and from Wurstfest. Mini fridge was bigger and colder than most in hotel rooms. We come several times a year and will return to stay here next time.
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酒店回复: Hello Laws,Thank you for your positive feedback! We’re thrilled to hear that you enjoyed your stay, particularly the cleanliness of your room and the helpfulness of our staff. It’s wonderful to know that our location and amenities met your expectations. We look forward to welcoming you back on your next visit!
3.0分
商务出差
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Front desk person not friendly at all. She stayed on her phone while helping customers and had zero personality. Saw the attendant only once when I checked in. Not at breakfast, when I left and returned, or at checkout
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酒店回复: Hello Reginald,Thank you for sharing your feedback regarding your experience. We expect our staff to provide attentive service at all times, and it's concerning to hear that this was not your experience during your stay. We appreciate your comments and will use them to improve our guest services in the future. Your insights are valuable to us as we strive to create a welcoming atmosphere for all our guests.
3.0分
其他
Not as advertised. Room was very humid. Parking lot lights illuminated my room all night. No “hot breakfast” as advertised.
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酒店回复: Hello Ronald,Thank you for sharing your feedback. We understand your concerns regarding the room conditions and amenities. Our team's goal is to provide all guests with a comfortable stay, and we're sorry to hear that your experience did not meet expectations. Your comments will be noted for future improvements, and we appreciate you bringing this to our attention. We hope you consider staying with us again to see the enhancements we plan to implement.
5.0分
其他
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Super impressed with this place. The room was clean, the bed was really comfortable, and the staff went out of their way to make sure I had everything I needed. Free parking right outside my room made things super easy. Great value for the price—highly recommend!
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酒店回复: Hello Mia,Thank you for sharing your wonderful experience! We’re thrilled to hear that you enjoyed the cleanliness of your room, the comfort of the bed, and our attentive staff. It’s great to know that the free parking added to your convenience. We appreciate your recommendation and hope to welcome you back on your next visit to the area for another enjoyable stay.
这家酒店骗了我的钱，前台员工还对Trip.com撒谎说我当晚入住了。
还不错，没什么好抱怨的。
房间很干净，但工作人员态度很粗鲁，说我不能带访客。
不错，总体来说床很舒服，但是房间闻起来很潮湿，面积或多或少
不错，房间小。
各方面都不错，就是房间有点小。
The room was basic. No where to set your luggage other than on the floor. There was no breakfast and we were charged $20 cash for an early check in of 45 minutes. Probably wouldn't stay here again.
Room spotless, nice & cold. The staff was all very courteous and accommodating with any requests. The location was great to take a Lyft to and from Wurstfest. Mini fridge was bigger and colder than most in hotel rooms. We come several times a year and will return to stay here next time.
Front desk person not friendly at all. She stayed on her phone while helping customers and had zero personality. Saw the attendant only once when I checked in. Not at breakfast, when I left and returned, or at checkout
Not as advertised. Room was very humid. Parking lot lights illuminated my room all night. No “hot breakfast” as advertised.
Super impressed with this place. The room was clean, the bed was really comfortable, and the staff went out of their way to make sure I had everything I needed. Free parking right outside my room made things super easy. Great value for the price—highly recommend!