Someone was in the room when I came back because the lock was broke. I complained multiple times before this happened
1.0分
其他
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A poorly staffed front desk! And, the room that I was given was absolutely awful!! In fact, there were several cockroaches and I went to the front desk to report this and they told me that that particular room never reported cockroaches. In other words they've got problems there. I tried to call ******* last night but couldn't get a response. I asked the front desk for a refund since I was leaving. But, they told me that I would have to go through *******. I use ******* a lot and I would like a refund for this room last night. After I left, I still needed a place to stay and I drove about an hour and a half towards my destination and found another room at the Clarion Inn in Ormond Beach. Please contact me regarding this issue thank you
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酒店回复: We’re very sorry to hear about your recent experience. Cleanliness and guest comfort are top priorities for us, and we regret that your stay did not reflect our usual standards. Please know that we have addressed your concerns with our housekeeping and pest control teams to ensure this does not happen again.Regarding your refund, since the reservation was made through *******, any reimbursement must be processed directly with them per their booking policy. We recommend contacting ******* customer support to complete that process. We sincerely apologize for the inconvenience and appreciate your feedback as it helps us improve our service.Thx Mgt Team
4.0分
商务出差
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It was a place to stay. It had a comfortable beds and good tv, but it definitely needed some tlc. The building/rooms were really just kind of run down. A freah coat of paint would go a long way with upgrading this motel6. Would I stay there again? Yes probably if I wanted to save money again, but it won't be my first choice in the future.
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酒店回复: Thank you for staying with us and sharing your feedback! We’re happy you found the beds comfortable and enjoyed your stay. We appreciate your suggestions about updates — we’re always working to make the property better for our guests. We hope to see you again soon!Thank youMgt Team
5.0分
其他
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Did I leave an honest review .. no … but I like the cheap motels like that. The only issue really is that you have to ask for things otherwise I won’t get done and I’ve got the most annoying security person in the world there I think he really wanted to be a police officer side one point and it didn’t work out so he’s just going on everybody’s nerves other than that it’s OK.
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酒店回复: Thank you for your positive feedback! We’re happy to know you had a good stay and appreciated our service. Your satisfaction means a lot to us, and we look forward to welcoming you back soon.
1.0分
商务出差
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I booked the delux double bed room. There was no microwave and the fridge didnt work. There was black mold in the room it looked as if they started remodeling it there was a patch that wasnt painted over and the sheetrock was covered in black mold . The tv was about the size of my phone and the room was about the size of a shoebox. Ive stayed in motel 6s from Washington state to fl and everwhere in-between. And this was by far the worst on ever especially for the area it was in. Sad to say i wont be booking with motel 6 again.
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酒店回复: We’re very sorry to hear about your disappointing experience and the condition of your room. This certainly does not reflect our standards. Your comments have been shared with our maintenance and housekeeping teams to address the issues you mentioned immediately.We value your feedback and would appreciate the chance to make things right. Please feel free to contact our management team directly so we can look into this further.Sincerely,Hotel Management
1.0分
家庭亲子
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Worst place I’ve ever stayed. Half the bathroom door was missing, nails on the ground, remote didn’t work, no hot water, paid extra for a microwave and didn’t get one, no blankets on the bed. We stayed for a few hours and left as this was not a place for my fiancé, our daughter and myself.
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酒店回复: We’re very sorry to hear about your experience and sincerely apologize for the condition of your room and the inconvenience this caused you and your family. This is not the standard we strive to maintain, and your comments have been shared with our management and maintenance teams to ensure these issues are addressed immediately.We truly appreciate you bringing this to our attention and hope you’ll consider giving us another opportunity to provide the comfortable, quality stay you expected and deserve.Sincerely,Mgt Team
5.0分
商务出差
My stay at motel 6 was great and Excellent clean Room amazing staff Position energy and some great Coffee 😀😀 Thank you will be back
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酒店回复: Thank you for your wonderful review! We’re delighted to hear you enjoyed your clean room, our staff’s hospitality, and of course the coffee. Your kind words mean a lot to us, and we look forward to welcoming you back to Motel 6 on your next stay. 😀
当我去杰克逊维尔时我会再次住在那里，这是最安全的选择。
出色的
坏的
Someone was in the room when I came back because the lock was broke. I complained multiple times before this happened
A poorly staffed front desk! And, the room that I was given was absolutely awful!! In fact, there were several cockroaches and I went to the front desk to report this and they told me that that particular room never reported cockroaches. In other words they've got problems there. I tried to call ******* last night but couldn't get a response. I asked the front desk for a refund since I was leaving. But, they told me that I would have to go through *******. I use ******* a lot and I would like a refund for this room last night. After I left, I still needed a place to stay and I drove about an hour and a half towards my destination and found another room at the Clarion Inn in Ormond Beach. Please contact me regarding this issue thank you
It was a place to stay. It had a comfortable beds and good tv, but it definitely needed some tlc. The building/rooms were really just kind of run down. A freah coat of paint would go a long way with upgrading this motel6. Would I stay there again? Yes probably if I wanted to save money again, but it won't be my first choice in the future.
Did I leave an honest review .. no … but I like the cheap motels like that. The only issue really is that you have to ask for things otherwise I won’t get done and I’ve got the most annoying security person in the world there I think he really wanted to be a police officer side one point and it didn’t work out so he’s just going on everybody’s nerves other than that it’s OK.
I booked the delux double bed room. There was no microwave and the fridge didnt work. There was black mold in the room it looked as if they started remodeling it there was a patch that wasnt painted over and the sheetrock was covered in black mold . The tv was about the size of my phone and the room was about the size of a shoebox. Ive stayed in motel 6s from Washington state to fl and everwhere in-between. And this was by far the worst on ever especially for the area it was in. Sad to say i wont be booking with motel 6 again.
Worst place I’ve ever stayed. Half the bathroom door was missing, nails on the ground, remote didn’t work, no hot water, paid extra for a microwave and didn’t get one, no blankets on the bed. We stayed for a few hours and left as this was not a place for my fiancé, our daughter and myself.
My stay at motel 6 was great and Excellent clean Room amazing staff Position energy and some great Coffee 😀😀 Thank you will be back