酒店回复: Thank you for sharing your feedback! We’re glad you had an overall satisfactory stay. We’re always striving to improve, and we hope to have the opportunity to welcome you back for an even better experience next time.
2.0分
其他
原文
翻译提供方：Google
没有热水
3.0分
其他
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Check in went great. The staff was very friendly. You can tell they are upgrading the rooms and they look great. However, there was no hot water. It was warmer than freezing, but not hot enough to be warm. I would suggest you remove the debris from the property to clean up the area. The breakfast is small but adequate. Overall the room was was adequate for what we needed.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that check-in went smoothly and that our team made you feel welcome—your kind words mean a lot. It’s also great to know you noticed and appreciated the room upgrades.We’re very sorry about the issue with the hot water. That’s not the experience we want for our guests, and we’re looking into it immediately to ensure it’s resolved. We also appreciate your suggestion regarding the debris on the property. As our property is currently under renovations, some areas are being actively improved, but we’ll make sure our team keeps the grounds as clean and orderly as possible during this process.Thank you as well for your comments on breakfast and the room. We’re glad it met your needs, and we’ll continue working to enhance the experience for all our guests.We hope to have the opportunity to welcome you back and provide an even better stay once our improvements are complete.
2.0分
其他
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Staff was kind, hotel under renovation, room next door . Messy property, area outside room."continental " breakfast was terrible. Expired yogurt, sour milk, stale bagels.
Staff was unatentive tonthese issues.
Gunfire out on main road.
WAY over priced
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酒店回复: Thank you for your feedback. We apologize for the inconveniences and will address these concerns with our team to improve future stays.
2.0分
其他
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Breakfast was ok,problem with the bed,with every move it sounded awfull
sounds crazy but we thought someone was drying sneskers in a clothes dryer but it was the bed,with every move,also a live cockroach nobody at the frt desk to talk with
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酒店回复: Thank you for your feedback. We're sorry to hear about the issues you experienced with the bed and cleanliness. Please know we are under new management and currently undergoing renovations to improve our rooms and overall guest experience. We appreciate your patience and hope you'll consider giving us another try in the future.
3.0分
商务出差
Never had any maid service not even towels. Continental breakfast was so minimal it should not be even considered as having one
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酒店回复: Thank you for your feedback. We apologize for the issues you experienced during your stay. Please note we are now under new management and are working hard to improve our services, including housekeeping and breakfast. We hope to have the opportunity to welcome you back for a better experience.
3.0分
商务出差
The rooms had mold in the wash room the bathtub had cigarette burns waterbugs were in the bathroom.
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酒店回复: We're sorry to hear about your experience. This is not the standard we aim to uphold, and we’re addressing the issues you mentioned. We are now under new management and hope to welcome you back for a much better stay.
5.0分
其他
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Trying their best with new ownership
Check-in was terrific; we arrived early due to family medical emergency and manager arranged early check-in with no issue. Friendly, respectful staff.Property is under renovation, room was clean - no bugs, but had mold/mildew in bathroom, microwave was broken, various repairs needed. This property has only been owned for 2 weeks by current management. Give them grace! They’ll have issues under control soon.
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酒店回复: Thank you so much for your thoughtful and understanding review. We truly appreciate you taking the time to share your experience.We’re glad to hear that our team was able to accommodate your early arrival during such a difficult time—our hearts go out to you and your family. Your kind words about our staff and your patience with the renovation process mean a lot to us. As you mentioned, the property is under new ownership, and we’re working diligently to make improvements every day.We apologize for the issues you encountered in your room and appreciate you bringing them to our attention. Your feedback helps us prioritize what needs to be addressed most urgently.We hope to welcome you back in the future and show you the progress we've made. Thank you again for your grace and support!
1.0分
家庭亲子
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Worse hotel I have ever seen. Mold on the walls. Stink, dirty, unkept. We left and was told since we booked through ******* we would need to report to them then after they verified we did not stay a refund would be issued. Awaiting to see the results. No recommendation here.
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酒店回复: We’re very sorry for the condition you encountered and understand your decision to leave. Your feedback has been noted and shared with our team. We are now under new management and actively working to improve. We hope you’ll consider giving us another chance in the future.
房间有很重的烟味。一半的灯都坏了。空调一整晚都在发出刺耳的噪音。
美好的
没有热水
Check in went great. The staff was very friendly. You can tell they are upgrading the rooms and they look great. However, there was no hot water. It was warmer than freezing, but not hot enough to be warm. I would suggest you remove the debris from the property to clean up the area. The breakfast is small but adequate. Overall the room was was adequate for what we needed.
Staff was kind, hotel under renovation, room next door . Messy property, area outside room."continental " breakfast was terrible. Expired yogurt, sour milk, stale bagels.
Staff was unatentive tonthese issues.
Gunfire out on main road.
WAY over priced
Breakfast was ok,problem with the bed,with every move it sounded awfull
sounds crazy but we thought someone was drying sneskers in a clothes dryer but it was the bed,with every move,also a live cockroach nobody at the frt desk to talk with
Never had any maid service not even towels. Continental breakfast was so minimal it should not be even considered as having one
The rooms had mold in the wash room the bathtub had cigarette burns waterbugs were in the bathroom.
Trying their best with new ownership
Check-in was terrific; we arrived early due to family medical emergency and manager arranged early check-in with no issue. Friendly, respectful staff.Property is under renovation, room was clean - no bugs, but had mold/mildew in bathroom, microwave was broken, various repairs needed. This property has only been owned for 2 weeks by current management. Give them grace! They’ll have issues under control soon.
Worse hotel I have ever seen. Mold on the walls. Stink, dirty, unkept. We left and was told since we booked through ******* we would need to report to them then after they verified we did not stay a refund would be issued. Awaiting to see the results. No recommendation here.