酒店回复: Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Corvallis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
1.0分
情侣出游
原文
翻译提供方：Google
床单上满是血迹和汗味，他们也不换。
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酒店回复: We’re very sorry to hear about the condition of the sheets. This is unacceptable, and we’re addressing it with our housekeeping team immediately. Thank you for bringing this to our attention.
1.0分
其他
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Room was quiet and had no fleas, so it wasnt the worst stay in my 72 years. The room smelled of cigarettes. The sheet was stained. Don't plan to get any work done in your room. There is no power available at the desk and the wi-fi is patchy at best. Internet is so slow, the TV doesn't work at all. In the morning we ran out of hot water.
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酒店回复: Thank you for your feedback. We're glad your stay was quiet, but we apologize for the issues you encountered with cleanliness, internet, and amenities. We’re reviewing these concerns with our team to improve the experience for future guests. We appreciate you sharing your thoughts.
1.0分
商务出差
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Hospitality is about more than a bed and four walls. It’s about the feeling a guest takes with them when they leave. Your property tries to dress itself up, but it’s lipstick on a pig when the basics are missing.
The desk chair was worn and unclean. One bedside lamp was dead. The carpet carried years of stains. Above the shower, black spots, potentially mold. Details like these erase whatever shine you’re hoping the décor provides.
I understand the need to turn a profit. But in this business, profit begins with care. A clean room, working lights, fresh carpet… these are not extras. They’re the foundation of hospitality. Without them, the experience collapses.
You’re not just selling rooms. You’re selling trust. Right now, you’re losing it.
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酒店回复: Thank you for your feedback. We’re sorry your experience fell short and appreciate you highlighting these important concerns. We're addressing them with our team to improve the quality and care we provide.
1.0分
其他
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Caution - I would not recommend this hotel!
We had a very bad experience at this hotel, and checked out within minutes of checking in. Just some of the items: used band-aid stuck to back of TV remote; room smelled heavily of smoke/odor; police activity just a few rooms down; Health Department closure of pool; pest remediation in room across from ours; etc. I would not recommend this hotel to anyone!
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酒店回复: We're very sorry to hear about your experience and truly regret that your stay was so disappointing. Your concerns are serious, and we’re addressing them with our team to ensure these issues are resolved. Thank you for bringing them to our attention.
2.0分
家庭亲子
While the room and linens were clean, the property is poorly maintained, and the smell of cigarette smoke is everywhere.
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酒店回复: Thank you for your feedback. We're glad you found the room and linens clean, but we're sorry to hear about the maintenance issues and smoke odor. We’re working on improvements and appreciate you bringing this to our attention.
2.0分
其他
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Hotel felt dingy. Pool and elevators were out of order. Hallways smelled like smoke. Bed was supposed to be a queen but seemed more like a full-size. Reception was often not at desk.
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酒店回复: Thank you for your feedback. We apologize for the issues you encountered with the pool, elevator, and overall experience. We’re addressing these concerns to improve our service and facilities. We appreciate you bringing them to our attention.
1.0分
其他
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The shower didn't work in my room. The room was musty and smelled like mold and old cigarette smoke (probably due to the old carpet in the room). The front desk staff did their best to accommodate me by letting me use a different room's shower. I will not stay at this property again. It needs some major upgrades.
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酒店回复: Thank you for your feedback. We apologize for the issues you experienced with the shower and room condition. We appreciate your understanding with the front desk accommodations and are actively working on upgrades to improve our property. We’re sorry we didn’t meet your expectations.
1.0分
其他
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Front desk lady was very nice. Unfortunately, I was in a room next to the lobby & it was insanely noisy. You could hear all of the people calming to their rooms, and for some reason they take out the trash around 1:00 am. I could hear the trash bags thrashing, as well as banging what I assume must be the bins? Or cabinets? I think they probably refill or prepare the kitchen for breakfast around this hour. I got zero sleep. The worst experience ever. & let’s not forget that the pool was shut down by the health department.
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酒店回复: Thank you for your feedback. We’re glad to hear the front desk staff was helpful but apologize for the noise and inconvenience you experienced. We’re addressing these issues to improve guest comfort. We appreciate you bringing this to our attention.
3.0分
其他
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The homeless camp in the parking lot, the homeless folks coming in and out of the hotel for what reason I'm unsure. Bathroom facilities? Not generally anti-homeless, this is a national issue, but at a hotel with definite meth-homeless folks roaming around with apparently free access and living in the parking lot doesn't make travelers feel safe.
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酒店回复: Thank you for sharing your concerns. We take guest safety seriously and are working closely with local authorities to address the situation in the parking lot. We appreciate your feedback as we strive to provide a secure environment for all our guests.
有臭虫
床单上满是血迹和汗味，他们也不换。
Room was quiet and had no fleas, so it wasnt the worst stay in my 72 years. The room smelled of cigarettes. The sheet was stained. Don't plan to get any work done in your room. There is no power available at the desk and the wi-fi is patchy at best. Internet is so slow, the TV doesn't work at all. In the morning we ran out of hot water.
Hospitality is about more than a bed and four walls. It’s about the feeling a guest takes with them when they leave. Your property tries to dress itself up, but it’s lipstick on a pig when the basics are missing.
The desk chair was worn and unclean. One bedside lamp was dead. The carpet carried years of stains. Above the shower, black spots, potentially mold. Details like these erase whatever shine you’re hoping the décor provides.
I understand the need to turn a profit. But in this business, profit begins with care. A clean room, working lights, fresh carpet… these are not extras. They’re the foundation of hospitality. Without them, the experience collapses.
You’re not just selling rooms. You’re selling trust. Right now, you’re losing it.
Caution - I would not recommend this hotel!
We had a very bad experience at this hotel, and checked out within minutes of checking in. Just some of the items: used band-aid stuck to back of TV remote; room smelled heavily of smoke/odor; police activity just a few rooms down; Health Department closure of pool; pest remediation in room across from ours; etc. I would not recommend this hotel to anyone!
While the room and linens were clean, the property is poorly maintained, and the smell of cigarette smoke is everywhere.
Hotel felt dingy. Pool and elevators were out of order. Hallways smelled like smoke. Bed was supposed to be a queen but seemed more like a full-size. Reception was often not at desk.
The shower didn't work in my room. The room was musty and smelled like mold and old cigarette smoke (probably due to the old carpet in the room). The front desk staff did their best to accommodate me by letting me use a different room's shower. I will not stay at this property again. It needs some major upgrades.
Front desk lady was very nice. Unfortunately, I was in a room next to the lobby & it was insanely noisy. You could hear all of the people calming to their rooms, and for some reason they take out the trash around 1:00 am. I could hear the trash bags thrashing, as well as banging what I assume must be the bins? Or cabinets? I think they probably refill or prepare the kitchen for breakfast around this hour. I got zero sleep. The worst experience ever. & let’s not forget that the pool was shut down by the health department.
The homeless camp in the parking lot, the homeless folks coming in and out of the hotel for what reason I'm unsure. Bathroom facilities? Not generally anti-homeless, this is a national issue, but at a hotel with definite meth-homeless folks roaming around with apparently free access and living in the parking lot doesn't make travelers feel safe.