酒店回复: Dear Adrian,Thank you for taking the time to complete a post-stay review regarding your recent stay at Quality Inn Lake Elsinore I-15.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,minaFront DeskQuality Inn Lake Elsinore I-15
5.0分
情侣出游
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翻译提供方：Google
好的
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酒店回复: Dear Juan,Thank you for taking the time to complete a post-stay review regarding your recent stay at Quality Inn Lake Elsinore I-15.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,minaFront DeskQuality Inn Lake Elsinore I-15
2.0分
其他
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Property is pretty tired. Room was sparce. Towels are small, rough and dingy. Bed was creeky and had dips.
The neighbors above us were walking around most of the night which is not the property's fault, but the creeky floor they were walking on is.
Hard to belive this property has an 8 out of 10 on *******. Felt more like a 4-5.
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酒店回复: Thank you for your feedback. we're sorry your stay did not meet expectations,and we appreciate you sharing your concerns as we work to improve our guest experience.
1.0分
其他
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Idk why they have to charge aditional fees, like deposits and that stuff. In some way, thats cheating because inpay via gpay for them to not have my data. Also, they seems to cancel the reservation and create a new one.
4.0分
其他
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It’s not fancy regular hotel a lil outdated but we just needed a room to sleep but it was clean, we didn’t have breakfast but they only had juice cereal and you can make waffles the employees were nice, parking is available only thing I didn’t like is that doors face the outside to the street by street is quiet
1.0分
情侣出游
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Place is old , especially towels they were rough and very cheap material , room was clean but overly odorized . Pillowcases were white at some point and certainly were clean but the color of them were just dull n no longer white. The pillows were super flat. The one person sofa chair was full of stains . Breakfast was minimal ! No protein or fruits . Just waffles, 2 cereals, skim milk pitcher coffee and juices.The pictures on this website are very deceiving! . Lots of junkies in the area. We were in corner downstairs next to the stairs and our room rattled anytime anyone used them, we can hear all footsteps of people walking above us at night. Oddly we were given our tv remote at check and had to return at check out. We stayed there 2 nights , second day our key was not working. Had to go back info office to get it re activated. The pool was full of tree debris and water was super murky. You can tell NO ONE is using it.Would definitely not stay there again or recommend it to anyone. Have stayed at many Quality Inns and this one is the first to be so disappointing. Especially the breakfast and quality of the rooms.
3.0分
商务出差
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The room was not well maintained, as far as broken and worn out light switches. The towels were old and stained. The noise from the freeway was annoying. The continental breakfast was very very limited to cereal and waffles with the choice of orange juice or apple juice. That's it! Overall, it was just ok.
1.0分
其他
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I didn’t arrive until the morning and they would not let me check in. All I needed was to maybe take a shower freshen up, etc. they said no basically you were charged but your reservation was canceled because you didn’t show up last night. I have done this at numerous times at other hotels and never have I been treated this way.
他们向我额外收取了 50 美元，但没有给我发票。
我不喜欢办理入住时的待遇，服务非常差。
好吧
好的
Property is pretty tired. Room was sparce. Towels are small, rough and dingy. Bed was creeky and had dips.
The neighbors above us were walking around most of the night which is not the property's fault, but the creeky floor they were walking on is.
Hard to belive this property has an 8 out of 10 on *******. Felt more like a 4-5.
Idk why they have to charge aditional fees, like deposits and that stuff. In some way, thats cheating because inpay via gpay for them to not have my data. Also, they seems to cancel the reservation and create a new one.
It’s not fancy regular hotel a lil outdated but we just needed a room to sleep but it was clean, we didn’t have breakfast but they only had juice cereal and you can make waffles the employees were nice, parking is available only thing I didn’t like is that doors face the outside to the street by street is quiet
Place is old , especially towels they were rough and very cheap material , room was clean but overly odorized . Pillowcases were white at some point and certainly were clean but the color of them were just dull n no longer white. The pillows were super flat. The one person sofa chair was full of stains . Breakfast was minimal ! No protein or fruits . Just waffles, 2 cereals, skim milk pitcher coffee and juices.The pictures on this website are very deceiving! . Lots of junkies in the area. We were in corner downstairs next to the stairs and our room rattled anytime anyone used them, we can hear all footsteps of people walking above us at night. Oddly we were given our tv remote at check and had to return at check out. We stayed there 2 nights , second day our key was not working. Had to go back info office to get it re activated. The pool was full of tree debris and water was super murky. You can tell NO ONE is using it.Would definitely not stay there again or recommend it to anyone. Have stayed at many Quality Inns and this one is the first to be so disappointing. Especially the breakfast and quality of the rooms.
The room was not well maintained, as far as broken and worn out light switches. The towels were old and stained. The noise from the freeway was annoying. The continental breakfast was very very limited to cereal and waffles with the choice of orange juice or apple juice. That's it! Overall, it was just ok.
I didn’t arrive until the morning and they would not let me check in. All I needed was to maybe take a shower freshen up, etc. they said no basically you were charged but your reservation was canceled because you didn’t show up last night. I have done this at numerous times at other hotels and never have I been treated this way.