酒店回复: Thank you for the kind words, we are so happy to hear you enjoyed your stay with us. Glad we could accommodate you with a pet friendly room, and that the clerk made you feel welcome. We look forward to seeing you again!
4.0分
情侣出游
All was good. All employee were helpful.
Reported a strange smell in room later that evening. But other was good.
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酒店回复: We truly appreciate you taking the time to leave a review. We are thrilled to know our employees were helpful and delivered great service! We hold our team to high standards, so this is wonderful to hear.We do, however, deeply apologize for the strange smell you experienced in your room. We understand how disappointing this must have been and we are taking immediate action to identify the source and correct this issue. Thank you for bringing it to our attention. We look forward to welcoming you back and earning a five-star review on your next visit!
3.0分
商务出差
Staff was friendly breakfast was good but I didn’t realize I booked a handicap room and it had no shower curtain.
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酒店回复: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Have a goo day and a safe trip out there.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5.0分
家庭亲子
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We love this Best Western. From the moment we walk through the sliding doors we know we’re going to enjoy our stay. We’ve stayed here before and we’ve always had the best service. Smiles and hello’s from everyone. The rooms are very nice. The beds are comfortable. Nice and quiet. Breakfast - awesome! We will always stay here while in Phoenix.
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酒店回复: Thank you so much! We absolutely loved reading your review. Knowing that we deliver a great experience "from the moment you walk through the sliding doors" is the best compliment we could receive. We strive for those smiles, quiet comfort, and an awesome breakfast! We can't wait to welcome you back the next time you're in Phoenix!
位置不错，性价比高
一切都很好。地理位置、卫生、服务态度都没得说。
服务、早餐和私密性都很棒。我们不经常旅行，但下次去其他地方旅行时，一定会选择入住这家酒店的。
中规中矩，还可以，干净
在过去三年里，我大概有30次因为出差或休闲入住了这家酒店。它总是那么干净，员工也很棒。酒店位于Surprise，地理位置绝佳，周围是治安最好的社区，而且价格也最实惠。上次入住，我太太很高兴他们提供了浴帽。
饭店位置佳，附近几间餐厅及卖场，周围停车也方便。
早餐样式丰富，饭店设施多，房间内有微波炉、大厅有咖啡机
感谢提供允许携带宠物入住的客房。入住体验很棒，非常舒适。感谢贝斯特韦斯特酒店的工作人员把我尊为VIP！她的热情好客真是无价之宝。
All was good. All employee were helpful.
Reported a strange smell in room later that evening. But other was good.
Staff was friendly breakfast was good but I didn’t realize I booked a handicap room and it had no shower curtain.
We love this Best Western. From the moment we walk through the sliding doors we know we’re going to enjoy our stay. We’ve stayed here before and we’ve always had the best service. Smiles and hello’s from everyone. The rooms are very nice. The beds are comfortable. Nice and quiet. Breakfast - awesome! We will always stay here while in Phoenix.