酒店回复: Thank you very much for your time. Simply the clerk tried to inform you that after 3am the system won't allow us to work as it does the night auditing and other functions automatically for at least one hour.
酒店回复: Hi TheresaThank you very much for your time. We have noted your comments and will try our best to fix it. We apologize for the inconvenience. Thank you.
酒店回复: Thank you. We fix the pool heater and working fine.
1.0分
其他
原文
翻译提供方:Google
空调噪音很大,而且灰尘很大,让我过敏。那天晚上我睡不着。
展开
酒店回复: thank you very much for your time. we clean ac filter in a weekly basis.
5.0分
其他
原文
翻译提供方:Google
优质服务
5.0分
商务出差
原文
翻译提供方:Google
好的
5.0分
其他
The only thing. I didn’t see a smile on staff faces. Not even
“ have a good day”.
“smile and the world will smile with you.”
酒店回复: Thank you.
3.0分
情侣出游
展开
The bed was so hard. Uncomfortable night. The property was in good repair & the breakfast was ok. Parking was good. Hot tub was nice & clean. If the bed hadn't been so uncomfortable, I would have given it 4 stars.
5.0分
其他
It was convenient to get to after a long day of driving. Staff was accommodating. The rooms were clean and the breakfast was good
大堂看起来破败不堪,家具破旧不堪,走廊的地毯也脏得要命。电梯和房间本身都弥漫着一股难闻的气味,我不确定是不是他们用的什么清洁剂,但味道确实不好。我对舒适的酒店期望更高。我不会再住那里了……LaQuinta 酒店从来没出现过这种状况,以后我再也不会光顾他们了。
粗鲁的前台服务员
我们特意从三个小时车程外赶来,带一匹病马去看兽医。我们晚上9点半就预订了房间,因为我们知道今晚会很漫长,而且预订软件不允许我们预订午夜之后的房间。我们入住时,前台服务员恶狠狠地批评我们“时间紧迫”。我问她这是什么意思,她告诉我,如果我们晚到20分钟,凌晨3点后就不能入住了。我完全不知道酒店有什么规定不允许凌晨3点后使用预订,而且就算我们在某个规定截止时间之前入住也无所谓。我不明白她为什么觉得有必要对深夜入住的人指手画脚,因为我们显然已经筋疲力尽,如果可以的话,我们肯定不会选择那么晚入住。另外,我在淋浴间滑倒了,因为浴缸非常滑,没有防滑垫。
泳池太冷了。要是没有恒温泳池,那还有什么室内泳池可言?淋浴的水要花上整整30分钟才能加热,而且很快就没法保持热水了。前台的女士在办理入住时一直在说话,而且总是重复。
不适合游泳
室内泳池没有加热。水很冷,无法使用。我们在里面游了一会儿后,一位经理出来告诉我们,泳池里的化学物质不平衡,我们应该立即离开。
空调噪音很大,而且灰尘很大,让我过敏。那天晚上我睡不着。
优质服务
好的
The only thing. I didn’t see a smile on staff faces. Not even
“ have a good day”.
“smile and the world will smile with you.”
The bed was so hard. Uncomfortable night. The property was in good repair & the breakfast was ok. Parking was good. Hot tub was nice & clean. If the bed hadn't been so uncomfortable, I would have given it 4 stars.
It was convenient to get to after a long day of driving. Staff was accommodating. The rooms were clean and the breakfast was good