We booked a room last minute for the Iron Bowl & this is what was available…it was okay. Location was good for after the game, for sure. The employee was nice. The room wasn’t horrible, but the mattress was stained & it definitely needs updated.
3.0分
其他
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The people in the room next to us had 2 full grown boxers that barked literally from the time we got there until we left. I called front desk within the first 5 minutes of barking and was told she didn’t have a room to move me to. There was a room about 3 down from ours that was open and about 6 across the parking lot. All she said was sorry 🙄
1.0分
其他
You need to send a corporate person to spend the night! It’s filthy, seedy and not safe! Pictures are extremely deceptive!!!’
1.0分
商务出差
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Cleanliness…there was a live roach in the bathtub and whole hand prints on the headboard. I could go on to mention some other opportunities but the LIVE roach was it for me.
1.0分
其他
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First room - toilet wouldn't flush.
Second room - fridge broken.
Third room - gave up and didn't worry that the sink faucet wasn't attached and the tub looked like it had been put together by a high school auto body shop class.
Cheap but you get what you pay for.
1.0分
情侣出游
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Room was awful. There was some sort of growth in the bathtub, not sure what it was but is was dark in color. Bathroom door would not close, tried to wash my hands and the sink knob came right off. Everything that was metal was rusted. There was a crusty substance on the top sheet of the bed. I slept in my car. Terrible experience. Room 111
3.0分
商务出差
Our room was not cleaned when we arrived. We asked for another room and the lady at the front desk was nice enough to give us another room.
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酒店回复: Hi Christopher,Thank you for your feedback. We apologize that your room was not ready upon arrival, but we're glad our front desk staff was able to assist you promptly and provide another room. Your experience is important to us, and we appreciate your understanding.Jeremy Ward #Team6
1.0分
其他
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Nope. No bugs for us.
Check in, parking and exterior were basic but fine.
The room was a huge issue.
Bugs crawling on side of bed and same type of bug dead on nightstand.
Immediately exited the room and left for another hotel.
Room was also in terrible condition. Food left in fridge, rust on things, poor upkeep.
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酒店回复: Hi Susan,Thank you for your honest feedback. We sincerely apologize for the unacceptable condition of your room, including the presence of bugs and poor maintenance. This is far below our standards, and we take your concerns very seriously. Your comments will be shared with our housekeeping and maintenance teams for immediate review and corrective action. We're truly sorry for your experience and appreciate you bringing this to our attention.Jeremy Ward #Team6
4.0分
家庭亲子
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We came down for the Auburn game. The hotel is OK. It probably needs a facelift for each room. Ours had water damage on the ceiling, oddly sticky floors, no shampoo ( soap only) , no coffee , an electrical outlet that didnt work and probably a few things Im missing.
总的来说,这是一个不错的落脚点。但有些经理真的不适合在这里工作。
We booked a room last minute for the Iron Bowl & this is what was available…it was okay. Location was good for after the game, for sure. The employee was nice. The room wasn’t horrible, but the mattress was stained & it definitely needs updated.
The people in the room next to us had 2 full grown boxers that barked literally from the time we got there until we left. I called front desk within the first 5 minutes of barking and was told she didn’t have a room to move me to. There was a room about 3 down from ours that was open and about 6 across the parking lot. All she said was sorry 🙄
You need to send a corporate person to spend the night! It’s filthy, seedy and not safe! Pictures are extremely deceptive!!!’
Cleanliness…there was a live roach in the bathtub and whole hand prints on the headboard. I could go on to mention some other opportunities but the LIVE roach was it for me.
First room - toilet wouldn't flush.
Second room - fridge broken.
Third room - gave up and didn't worry that the sink faucet wasn't attached and the tub looked like it had been put together by a high school auto body shop class.
Cheap but you get what you pay for.
Room was awful. There was some sort of growth in the bathtub, not sure what it was but is was dark in color. Bathroom door would not close, tried to wash my hands and the sink knob came right off. Everything that was metal was rusted. There was a crusty substance on the top sheet of the bed. I slept in my car. Terrible experience. Room 111
Our room was not cleaned when we arrived. We asked for another room and the lady at the front desk was nice enough to give us another room.
Nope. No bugs for us.
Check in, parking and exterior were basic but fine.
The room was a huge issue.
Bugs crawling on side of bed and same type of bug dead on nightstand.
Immediately exited the room and left for another hotel.
Room was also in terrible condition. Food left in fridge, rust on things, poor upkeep.
We came down for the Auburn game. The hotel is OK. It probably needs a facelift for each room. Ours had water damage on the ceiling, oddly sticky floors, no shampoo ( soap only) , no coffee , an electrical outlet that didnt work and probably a few things Im missing.