The bathroom was gross. The bottom of the tub was grimy and slippery. The overall smell of the room was awful!
展开
酒店回复: Dear Guest,We appreciate you taking the time to share your feedback. We are glad that you chose to stay with us, and we value all guest input as it helps us improve.We are concerned to hear about the issues you experienced with the cleanliness and odor in your room. This does not reflect the standards we strive to maintain, and we will address these concerns with our housekeeping team to ensure that future stays are cleaner and more comfortable for all our guests.Sincerely, Hotel Manager
1.0分
商务出差
展开
They don't let you know until you get to the property that they are under construction. So you only find out after the cancelation deadline and they didnt care that the room was disgusting and that there were literal roaches. The family in residence was obnoxious and loud. Tub handle falling off. Smell so bad it burned the eyes and nose. I would not recommend this hotel to anyone unless its the last resort.
展开
酒店回复: Dear Guest,We are glad to hear that you stayed with us, though we regret the issues you encountered. We acknowledge the concerns regarding construction and cleanliness, including the presence of pests. Your feedback is important, and we will address these matters to ensure future guests have a cleaner and more comfortable experience.Sincerely,Hotel Manager
5.0分
情侣出游
We only stayed for one night but it was good. They're remodeling but it was still good for the price.
展开
酒店回复: Dear Guest,Thank you for your review! We’re glad you had a good stay and appreciate your understanding during our remodeling. We look forward to hosting you again once the updates are complete.Sincerely, Hotel Manager
4.0分
其他
展开
Needs much work: The exterior of the property looked run-down with construction equipment and a large debris-filled dumpster at the front entrance. The windows were filthy and you could barely see inside. It looked as though the property was closed. We received an emergency phone call on our way to the area and had to return home, and so did not stay. The staff was very polite even though they could not refund our charges. However, we didn't feel bad about not staying.
展开
酒店回复: Dear Guest,Thank you for your feedback. We are pleased to hear that our staff treated you politely. We regret that the exterior appearance and ongoing work impacted your impression, and we appreciate your understanding regarding the charges. Your comments will be shared with our team to improve the property’s presentation and guest experience.Sincerely, Hotel Manager
4.0分
情侣出游
展开
very limited options for the free breakfast. Also.. its only available form 6-9am.
the amount of garbage bags in the halls, and around every trash can was unpleasant. BUT.. room was clean and reasonably priced.
展开
酒店回复: Dear Guest,Thank you for your feedback. We’re glad you found your room clean and reasonably priced. We appreciate your comments regarding breakfast and cleanliness around the property and will work on improving these areas.Sincerely, Hotel Manager
1.0分
情侣出游
展开
The giant ant and cockroach were the last straw for me. The beds looked like they should have been retired ages ago. There was rust all over the bathtub. The sink was being propped up by a piece of old wood. Anyone can walk in from the outside using the side doors - no key required. When we decided to leave at 11:10 pm because of the bugs they refunded us some of the cost of the room. We went to the Comfort Inn down the street and it was much, much better!
展开
酒店回复: Dear Guest,Thank you for your feedback. We’re sorry your experience did not meet your expectations. While we take pest control, maintenance, and security very seriously, we acknowledge your concerns and are reviewing our procedures to ensure all rooms and common areas meet our standards for cleanliness and safety. We appreciate your observations and will use them to improve.Sincerely, Hotel Manager
2.0分
其他
Walls above bed paint peeling badly off walls bathroom door was in terrible condition almost locked ourselves in bathroom door falling apart
展开
酒店回复: Dear Guest,"Thank you for your feedback. We take guest comfort seriously, and many recent guests have found our rooms well-maintained, clean, and fully functional. We are continually inspecting and updating our property to ensure a positive stay for everyone."Sincerely, Hotel Manager
3.0分
其他
Room was clean, rest of property needs little work. Location and price was right for what I needed.
展开
酒店回复: Dear Guest,Thank you for your feedback. We’re glad the room met your expectations and you found the location and price convenient. We’re continuously working on improving the rest of the property to enhance the overall guest experience.Sincerely, Hotel Manager
1.0分
其他
展开
The breakfast & service there was good.
We had two rooms & the beds were OK. As for the cleanliness of the rooms, they were picked up & tidy upon entering. In the corners were dust & webs & bugs. Under the toilets on the all was mold.
展开
酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad you enjoyed the breakfast and service, and that your rooms were tidy upon arrival. We sincerely apologize for the issues you encountered with dust, webs, bugs, and mold. Your comments are being shared with our housekeeping team to ensure these concerns are addressed and prevented in the future.Sincerely, Hotel Manager
满意。性价比很高。
The bathroom was gross. The bottom of the tub was grimy and slippery. The overall smell of the room was awful!
They don't let you know until you get to the property that they are under construction. So you only find out after the cancelation deadline and they didnt care that the room was disgusting and that there were literal roaches. The family in residence was obnoxious and loud. Tub handle falling off. Smell so bad it burned the eyes and nose. I would not recommend this hotel to anyone unless its the last resort.
We only stayed for one night but it was good. They're remodeling but it was still good for the price.
Needs much work: The exterior of the property looked run-down with construction equipment and a large debris-filled dumpster at the front entrance. The windows were filthy and you could barely see inside. It looked as though the property was closed. We received an emergency phone call on our way to the area and had to return home, and so did not stay. The staff was very polite even though they could not refund our charges. However, we didn't feel bad about not staying.
very limited options for the free breakfast. Also.. its only available form 6-9am.
the amount of garbage bags in the halls, and around every trash can was unpleasant. BUT.. room was clean and reasonably priced.
The giant ant and cockroach were the last straw for me. The beds looked like they should have been retired ages ago. There was rust all over the bathtub. The sink was being propped up by a piece of old wood. Anyone can walk in from the outside using the side doors - no key required. When we decided to leave at 11:10 pm because of the bugs they refunded us some of the cost of the room. We went to the Comfort Inn down the street and it was much, much better!
Walls above bed paint peeling badly off walls bathroom door was in terrible condition almost locked ourselves in bathroom door falling apart
Room was clean, rest of property needs little work. Location and price was right for what I needed.
The breakfast & service there was good.
We had two rooms & the beds were OK. As for the cleanliness of the rooms, they were picked up & tidy upon entering. In the corners were dust & webs & bugs. Under the toilets on the all was mold.