酒店回复: Dear Guest,Thank you for sharing your feedback. We are pleased that you stayed with us and took the time to provide your thoughts. We regret that noise from other guests and the condition of your bathroom impacted your stay. Please be assured that we are addressing these concerns with both our housekeeping and guest management procedures to improve comfort and cleanliness for all future guests. Your comments are valuable in helping us maintain a safer and more pleasant environment.Sincerely, Hotel Manager
酒店回复: Dear Guest,We’re very sorry to hear about your experience. This is far below the standard we aim to provide, and we appreciate your detailed feedback. We will address the issues you mentioned immediately to ensure our rooms and amenities meet the expectations of our guests.Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear about the inconvenience with the room assignment and outlets. We’ll address these issues right away to ensure a more comfortable stay next time.Sincerely, Hotel Manager
2.0分
其他
原文
翻译提供方：Google
房间里有股潮湿的味道，墙壁很脏，而且价格非常高。
5.0分
情侣出游
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We had a good experience and would recommend this hotel to anyone who needs a clean quiet room at a reasonable price. Staff were polite and accommodating. The breakfast was excellent. It deserves five stars across the board.
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酒店回复: Dear Guest,Thank you for the wonderful review! We’re thrilled to hear you enjoyed your stay and appreciated our clean rooms, friendly staff, and breakfast. We look forward to welcoming you back soon!Sincerely, Hotel Manager
4.0分
商务出差
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This was a midway travel stop for the night. The room was fine, however I did find a nail clipping with orange polish on it in the bed so that was unappealing. The fire alarm also went off at 5:50am, also not ideal.
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酒店回复: Dear Guest,We’re very sorry for the issues you encountered during your stay. Cleanliness and a comfortable experience are top priorities, and we apologize for falling short. Your feedback regarding the fire alarm and room cleanliness will be addressed immediately.Sincerely, Hotel Manager
3.0分
情侣出游
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Mold in the bathroom. Air conditioner kept me up all night as it sounded like a plastic bag was stuck in there or something. The free breakfast was good though. Just ok for the price and a one night stay
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酒店回复: Dear Guest,We’re sorry to hear about the issues with the bathroom and air conditioner during your stay. Your feedback is important, and we’ll address these concerns with our team. We’re glad you enjoyed the breakfast and appreciate your comments to help us improve.Sincerely, Hotel Manager
2.0分
其他
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black mold, peeling walls! Inexcusable.
Peeling black moldy walls in the bathroom! There were no other rooms, and it was late, so we were stuck, told there were ongoing issues they were gradually trying to fix ("gradually", "trying"? really??!) No effort to compensate in any way, just given the manager's business card. Haven't heard back yet. Very unhealthy and disgusting. A room like this should not be sold. The AC unit was also very noisy, and the room in general was noisy. A very uncomfortable feeling staying there with that mold issue. Makes you wonder what else is being excused away. I will avoid the Wyndham chain in general.
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酒店回复: Dear Guest,We are truly sorry for the experience you had. A room in that condition should never have been sold, and we deeply regret the impact it had on your stay. Your concerns about the mold, noise, and lack of follow-up are very serious, and we will escalate them immediately with our management team. Thank you for bringing this to our attention — we will work to ensure this does not happen again.Sincerely, Hotel Manager
入住办理快捷友好
非常不错的酒店，干净整洁，服务也很棒。早餐很好吃。
凌晨1点，我们被隔壁房间一群孩子吵醒了，他们喝酒、摔玻璃瓶，还用吱吱作响的门拍视频。我出去跟他们客气地说，嘿，我的孩子在这里睡觉，他们凌晨3点还吵闹！所以我早上告诉了前台。他们不会给我退款，因为我是通过*******预订的。还有，别看浴室的天花板和肥皂下面。太恶心了。
网上图片和酒店看起来不一样。我们入住的房间类型与我们在网上预订的不一样。房间和地毯感觉很潮湿。房间很干净，但床单底部有污渍。浴室和淋浴间的墙壁上有洞。淋浴间的天花板也有一些损坏。浴室里还发现了一些虫子和蜘蛛。免费早餐没有供应。他们补充了冷食。我们没有住预订的第二晚。
酒店不错，但不知何故，我们被安排在了无障碍房间。上下床非常困难。插座也磨损了，我们的电线根本插不上。
房间里有股潮湿的味道，墙壁很脏，而且价格非常高。
We had a good experience and would recommend this hotel to anyone who needs a clean quiet room at a reasonable price. Staff were polite and accommodating. The breakfast was excellent. It deserves five stars across the board.
This was a midway travel stop for the night. The room was fine, however I did find a nail clipping with orange polish on it in the bed so that was unappealing. The fire alarm also went off at 5:50am, also not ideal.
Mold in the bathroom. Air conditioner kept me up all night as it sounded like a plastic bag was stuck in there or something. The free breakfast was good though. Just ok for the price and a one night stay
black mold, peeling walls! Inexcusable.
Peeling black moldy walls in the bathroom! There were no other rooms, and it was late, so we were stuck, told there were ongoing issues they were gradually trying to fix ("gradually", "trying"? really??!) No effort to compensate in any way, just given the manager's business card. Haven't heard back yet. Very unhealthy and disgusting. A room like this should not be sold. The AC unit was also very noisy, and the room in general was noisy. A very uncomfortable feeling staying there with that mold issue. Makes you wonder what else is being excused away. I will avoid the Wyndham chain in general.