The room looks exactly like picture. I only had two issues. The smell of room was bad and when I went to my car at 5:30 am in parking lot there were two in car next to me doing illegal activities in the car. This is not hotel fault.
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酒店回复: Hi Robert,Thank you for sharing your experience. We’re sorry to hear that your stay did not meet your expectations and appreciate your honest feedback. We take your comments seriously and will work on addressing these issues to improve our guests’ comfort and overall experience. Jeremy Ward #Team6
3.0分
其他
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I mean, I don’t have a lot to complain about the front desk. People were super nice. They were welcoming to my pet for no extra charge but the place we were just kind of old and the rooms were a little rundown like afraid to get under the blanket, rundown smoke alarm went off when I was taking a shower. There was multiple hairs that I found that were not mine, but the coffee was decent the next morning so all in all I have nothing to complain about it’s more just the condition of the building, but the price was also right and there were last-minute rooms available
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酒店回复: Hi Aaran,Thank you for your honest and balanced feedback. We're glad to hear our front desk team was friendly and that you appreciated the pet-friendly policy and available amenities like coffee. We understand your concerns about the room's condition and cleanliness, and we apologize for any discomfort that caused. Your comments have been shared with our team as we work to improve the property. Jeremy Ward #Team6
4.0分
其他
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Mostly positive experience
Clean room, friendly staff, comfortable bed, wish there was independent temperature control in the room, but otherwise great experience.
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酒店回复: Hi Richard,Thank you for your kind feedback! We're glad you enjoyed the clean room, friendly staff, and comfortable bed. We appreciate your note about the temperature control and will keep it in mind as we look for ways to improve. We hope to welcome you back again soon!Jeremy Ward #Team6
1.0分
其他
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They approved my reservation online with the card number and name. But upon arrival I was told even though my cousin was paying for me to go see my son with his card I couldn't stay there cause it was his and not mine. I had been driving for almost 2 days and had to sleep in the Walmart parking lot
2.0分
家庭亲子
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HOTEL WAS DIRTY, ROOM WAS DIRTY,,WASHER OUT OF SERVICE ICE MACHINE OUT OF SERVICED BEDS WERE UNCOMFORTABLE WORN OUT, YOU HAD TO ASK FOR SHAMPOO AT THE FRONT DESK EVERYTIME.
很不错的汽车旅馆，如果我再来这个地方，还会选择入住。总的来说，这是个好汽车旅馆。
需要避免的……
房间隔音不好：1）I15高速公路噪音很大，24小时车流密集，几乎从窗户底下经过；2）隔壁房间洗澡噪音大到令人窒息！空调坏了，制冰机也坏了。根本睡不着……房间里没有咖啡机，感觉很冷！不过价格也不贵。
是的，我喜欢它，强烈推荐。
我希望他们退还我的押金！！
比想像中清潔，空調也很足夠，可惜網絡不足。
The room looks exactly like picture. I only had two issues. The smell of room was bad and when I went to my car at 5:30 am in parking lot there were two in car next to me doing illegal activities in the car. This is not hotel fault.
I mean, I don’t have a lot to complain about the front desk. People were super nice. They were welcoming to my pet for no extra charge but the place we were just kind of old and the rooms were a little rundown like afraid to get under the blanket, rundown smoke alarm went off when I was taking a shower. There was multiple hairs that I found that were not mine, but the coffee was decent the next morning so all in all I have nothing to complain about it’s more just the condition of the building, but the price was also right and there were last-minute rooms available
Mostly positive experience
Clean room, friendly staff, comfortable bed, wish there was independent temperature control in the room, but otherwise great experience.
They approved my reservation online with the card number and name. But upon arrival I was told even though my cousin was paying for me to go see my son with his card I couldn't stay there cause it was his and not mine. I had been driving for almost 2 days and had to sleep in the Walmart parking lot
HOTEL WAS DIRTY, ROOM WAS DIRTY,,WASHER OUT OF SERVICE ICE MACHINE OUT OF SERVICED BEDS WERE UNCOMFORTABLE WORN OUT, YOU HAD TO ASK FOR SHAMPOO AT THE FRONT DESK EVERYTIME.