If youre going just to staybthebnight like i did, its fine. The bed is comfortable. The mini fridge worked. Parking was good. The room it self was pretty rough. The photos that used to hang were no longer there but the holes were. The shower was gross like scuzzy. The bathroon light needed to be on all night ( and fan ) due to some weird banging noise if it was off. The remote was sticky. Breakfast was some muffins and random bread on a plate, no gluten free options. But overall it was ok.wouldnt take my family there for vacation.
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酒店回复: Thank you for taking the time to share your experience at Days Inn by Wyndham Grantville Hershey North. I sincerely apologize that your stay did not meet your expectations.Your feedback is extremely valuable to us, and I’m truly sorry to hear that you encountered issues during your visit. Please rest assured that we are taking the necessary steps to address these concerns and prevent them from happening again. At Days Inn, we are committed to continuously improving and providing a comfortable experience for all our guests.We appreciate your time and understanding, and we hope you will allow us another opportunity to serve you better in the future.Warm regards,Brijesh PatelDays Inn by Wyndham Grantville Hershey North
4.0分
其他
Person who greeted me was very friendly. Room was clean however the phone was not plugged in and the TV needed to be set up properly
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酒店回复: Thank you for taking the time to share your experience at Days Inn by Wyndham Grantville Hershey North. We truly appreciate your positive feedback.I’m delighted to hear that we were able to meet your expectations during your stay. Your kind comments will be shared with our team, as they serve as great motivation for us to continue providing exceptional service. At Days Inn, we are committed to exceeding our guests’ expectations and ensuring every stay is a pleasant one.Once again, thank you for your feedback. We look forward to welcoming you back in the future.Warm regards,Brijesh PatelDays Inn by Wyndham Grantville Hershey North
1.0分
其他
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People above us running and jumping called to complain but they didn't stop. Then the Ceiling in bathroom fell down.
Was moved to another room and the keys didn't work. Attendant had to use a key to open door. This made it so we could not come and go.
5.0分
其他
The staff were fantastic. The room was clean. The coffee was hot in the morning. I rented a "pet friendly" room which was carpeted, which I found interesting
1.0分
其他
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Room smelled like cigarettes the entire night. There was also little hairs in the comforter that weren’t mine. Breakfast wasn’t good at all and honestly I would have rather just stayed at the tru Hilton hotel across the street for the extra 50 dollars. Don’t waste your money here until they decide to renovate it or something
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酒店回复: Thank you for taking the time to share your experience at Days Inn by Wyndham Grantville Hershey North. I sincerely apologize that your stay did not meet your expectations.Your feedback is extremely valuable to us, and I’m truly sorry to hear that you encountered issues during your visit. Please rest assured that we are taking the necessary steps to address these concerns and prevent them from happening again. At Days Inn, we are committed to continuously improving and providing a comfortable experience for all our guests.We appreciate your time and understanding, and we hope you will allow us another opportunity to serve you better in the future.Warm regards,Brijesh PatelDays Inn by Wyndham Grantville Hershey North
3.0分
家庭亲子
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Check-in was no problem, but our room had no running water. They fixed that while we went out. However, when we returned our key-cards had stopped working. When I went to the office their response was, “well, don’t keep the key card with your cellphone.” First off, I did not have the key-card in the pocket with the cellphone, secondly why blame your customer for the issue?
1.0分
其他
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I was not able to turn on the heating/ac wall unit. I poked every button on it and it was dead. I thought it was broken. When I checked out yesterday I mentioned it to the workers when I got coffee. They said I needed to activate another separate device similar to a fuse box it sounded like. I did not see such an item anywhere and even if I did I would not have known what it was for. I have never heard of anything so obnoxious.
I was loading my items in my vehicle and when I tried to go back in my room I fell down outside. My foot had hit something and when I looked down I noticed that there was a 3 inch rise where the blacktop met the cement in front of my room door. There should be a level approach to it.
I have stayed at that hotel quite often but I am probably not
going there again. I also probably left my extension cord to my Coleman refrigerated cooler in my room when I checked out the last time. I would have thought they would have sent it to me after they called me to see if it was mine. But NO. That would mean they would have to pay postage to mail it. I asked them if they had found items what they did with them and they said they only kept them for 3 months and then they threw them out. I didn't know the other half of that cord was missing until I used it this time. When it goes in my vehicle it gets plugged into the built in outlet in the rear of my vehicle. I think all vehicles have one.
These 3 issues are enough to make me not return.
1.0分
其他
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The parking area felt very unsafe. It want well lit. The room was disgusting. It smelled like urine. The adjoining door between the two rooms was padlocked and blocked by a dresser. The bathroom was filthy. It was a horrible experience and trigger a panic attack
物超所值
一切都很好,只是早餐非常简单。
If youre going just to staybthebnight like i did, its fine. The bed is comfortable. The mini fridge worked. Parking was good. The room it self was pretty rough. The photos that used to hang were no longer there but the holes were. The shower was gross like scuzzy. The bathroon light needed to be on all night ( and fan ) due to some weird banging noise if it was off. The remote was sticky. Breakfast was some muffins and random bread on a plate, no gluten free options. But overall it was ok.wouldnt take my family there for vacation.
Person who greeted me was very friendly. Room was clean however the phone was not plugged in and the TV needed to be set up properly
People above us running and jumping called to complain but they didn't stop. Then the Ceiling in bathroom fell down.
Was moved to another room and the keys didn't work. Attendant had to use a key to open door. This made it so we could not come and go.
The staff were fantastic. The room was clean. The coffee was hot in the morning. I rented a "pet friendly" room which was carpeted, which I found interesting
Room smelled like cigarettes the entire night. There was also little hairs in the comforter that weren’t mine. Breakfast wasn’t good at all and honestly I would have rather just stayed at the tru Hilton hotel across the street for the extra 50 dollars. Don’t waste your money here until they decide to renovate it or something
Check-in was no problem, but our room had no running water. They fixed that while we went out. However, when we returned our key-cards had stopped working. When I went to the office their response was, “well, don’t keep the key card with your cellphone.” First off, I did not have the key-card in the pocket with the cellphone, secondly why blame your customer for the issue?
I was not able to turn on the heating/ac wall unit. I poked every button on it and it was dead. I thought it was broken. When I checked out yesterday I mentioned it to the workers when I got coffee. They said I needed to activate another separate device similar to a fuse box it sounded like. I did not see such an item anywhere and even if I did I would not have known what it was for. I have never heard of anything so obnoxious.
I was loading my items in my vehicle and when I tried to go back in my room I fell down outside. My foot had hit something and when I looked down I noticed that there was a 3 inch rise where the blacktop met the cement in front of my room door. There should be a level approach to it.
I have stayed at that hotel quite often but I am probably not
going there again. I also probably left my extension cord to my Coleman refrigerated cooler in my room when I checked out the last time. I would have thought they would have sent it to me after they called me to see if it was mine. But NO. That would mean they would have to pay postage to mail it. I asked them if they had found items what they did with them and they said they only kept them for 3 months and then they threw them out. I didn't know the other half of that cord was missing until I used it this time. When it goes in my vehicle it gets plugged into the built in outlet in the rear of my vehicle. I think all vehicles have one.
These 3 issues are enough to make me not return.
The parking area felt very unsafe. It want well lit. The room was disgusting. It smelled like urine. The adjoining door between the two rooms was padlocked and blocked by a dresser. The bathroom was filthy. It was a horrible experience and trigger a panic attack