The air conditioner didn't put out any cold air. Service was great moving us to a different room but sinks in both rooms took an hour to drain from lack of plumbing cleaning with hair buildup. Was really disappointed with the total experience. Won't consider this brand name on any of our trips in the future
4.0分
其他
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Great help at from counter!clean, quiet and comfortable!!could not get dead bolt to lock on door! Didn’t complain about it because everything else was super!! Will stay there again!!!
1.0分
其他
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It was ok on safety. A/c did not work and when we asked the front desk they said they would send someone. No one came to look at it. When they cleaned the room, the room was not clean and they took our dirty towels without replacing any new clean towels.
2.0分
情侣出游
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Housekeeping took our towels when they were somehow all out of towels. We were out the whole evening and the next morning they still didn’t have anymore available. The check-in staff was kind but not the staff when the towel situation occurred.
Room had bugs and mold.
1.0分
家庭亲子
Shower head broken. Dirty walls and floor.
Bed was sunken and kept rolling off the side. couldn’t sleep
5.0分
其他
Bluegrass festival
Very clean, nice room and it was quiet and peaceful we enjoyed our stay.
1.0分
其他
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Needs better customer service
I booked the room for my aunt. She gets there and receptionist says there’s not a reservation for her! Her son was about to have open heart surgery and we didn’t need this! The AC was broken once dude finds her reservation and was rude to me.
2.0分
其他
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Squeaky, Noisy Old Beds
Room was cramped probably because it was a handicapped room with large open bathroom/shower. Had to move 1 bed over because it was blocking AC flow to room. Both beds were very noisy, squeaking/groaning every time you moved & not comfortable at all. Crack in front window & door locks did not seem to be very secure. Had to kill multiple flies & crickets upon entering room - Garbage overflowing in can just outside of room probably contributing to fly issue. Would definitely not recommend & would never stay here again!!
一如既往的棒！
一进房间就有很多蟑螂
The air conditioner didn't put out any cold air. Service was great moving us to a different room but sinks in both rooms took an hour to drain from lack of plumbing cleaning with hair buildup. Was really disappointed with the total experience. Won't consider this brand name on any of our trips in the future
Great help at from counter!clean, quiet and comfortable!!could not get dead bolt to lock on door! Didn’t complain about it because everything else was super!! Will stay there again!!!
It was ok on safety. A/c did not work and when we asked the front desk they said they would send someone. No one came to look at it. When they cleaned the room, the room was not clean and they took our dirty towels without replacing any new clean towels.
Housekeeping took our towels when they were somehow all out of towels. We were out the whole evening and the next morning they still didn’t have anymore available. The check-in staff was kind but not the staff when the towel situation occurred.
Room had bugs and mold.
Shower head broken. Dirty walls and floor.
Bed was sunken and kept rolling off the side. couldn’t sleep
Bluegrass festival
Very clean, nice room and it was quiet and peaceful we enjoyed our stay.
Needs better customer service
I booked the room for my aunt. She gets there and receptionist says there’s not a reservation for her! Her son was about to have open heart surgery and we didn’t need this! The AC was broken once dude finds her reservation and was rude to me.
Squeaky, Noisy Old Beds
Room was cramped probably because it was a handicapped room with large open bathroom/shower. Had to move 1 bed over because it was blocking AC flow to room. Both beds were very noisy, squeaking/groaning every time you moved & not comfortable at all. Crack in front window & door locks did not seem to be very secure. Had to kill multiple flies & crickets upon entering room - Garbage overflowing in can just outside of room probably contributing to fly issue. Would definitely not recommend & would never stay here again!!