This hotel is absolutely beautiful. The most aesthetically pleasing place I've ever stayed. Everything was perfectly clean and the staff was super friendly and helpful. Best hotel breakfast I've had since pre-covid. I would have expected to pay much more for how lovely this place is. Cannot recommend enough.
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酒店回复: Thank you so much for your wonderful review! We are absolutely thrilled to hear that you had such a positive experience during your stay with us at the Des Lux Hotel.We are delighted that you found our hotel to be beautiful and aesthetically pleasing. It is always our goal to maintain a perfectly clean and inviting environment for our guests, and we are so glad that our efforts resonated with you. We also greatly appreciate your kind words about our super friendly and helpful staff; they work hard to ensure every guest feels welcomed and well-cared for.It's fantastic to know that you enjoyed our breakfast so much. We strive to offer a memorable breakfast experience, and your feedback is incredibly encouraging. We are also pleased that you felt the value exceeded your expectations.Your high recommendation means a great deal to us. We hope to have the pleasure of welcoming you back to the Des Lux Hotel in the future for another exceptional stay.
5.0分
情侣出游
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LOVED our room!! The fireplace made us feel like we were not in a hotel in the middle of downtown Des Moines. The couples massage followed by a dip in the hot tub was amazing! This hotel was so BEAUTIFUL (not your standard hotel)! The regular furnace/heat didn't work (kept kicking on but would shut off right away) but we were totally fine with using the fireplace. Thanks for a great place to stay, we'll definitely return :)
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酒店回复: Thank you for your wonderful review. We are delighted to hear that you loved your room and that the fireplace helped create such a relaxing atmosphere. It is also a pleasure to know you enjoyed the couples massage and the hot tub. We strive to provide a beautiful experience that feels distinct from a standard downtown hotel.We have noted your comment regarding the regular furnace/heat not working properly (kicking on and shutting off). We sincerely apologize for this inconvenience and will immediately have our maintenance team investigate the issue to ensure it is resolved.We appreciate you choosing to stay with us, and we look forward to welcoming you back soon.
5.0分
其他
Room spotless. Stylish hotel. Staff helpful and pleasant. Good breakfast. Exceeded expectations on all counts.
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酒店回复: Thank you very much for your wonderful review! We are delighted to hear that you found your room spotless, enjoyed the style of the hotel, and that our staff was helpful and pleasant. We are also glad you enjoyed the breakfast.It is always our goal to exceed expectations, and we appreciate you letting us know that we achieved that during your stay.We hope to welcome you back to the Des Lux Hotel soon.
5.0分
其他
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This hotel is so beautiful. It feels so lux and fancy cut very approachable and welcoming. The rooms are plush and cozy (and clean.) The staff is friendly and professional and rhe amenities are very nice.
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酒店回复: Thank you so much for your awesome review and for sharing pictures!We are delighted that you found the hotel to be beautiful and experienced the luxurious and fancy yet approachable and welcoming atmosphere we strive for. It is wonderful to hear that you enjoyed the plush, cozy, and clean rooms. We also appreciate your kind words about our friendly, professional staff and the amenities, We hope to welcome you back to the Des Lux Hotel soon for another enjoyable stay.
5.0分
家庭亲子
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Really enjoyed the Des Lux. All of the staff were wonderful from the front desk, breakfast staff, housekeeping and bar. We splurged on Room 504--a decadent suite on the top floor with high ceilings, tons of windows looking down Locust, fireplace, wet bar, jacuzzi tub and separate shower. The room was quiet and relaxing.
The only things missing were a robe hook in the bathroom and wine glasses. Water glasses are provided, but actual wine glasses would be nice. The bar was closed on Sunday, but there are other options nearby downtown, and with the mini bar, ice a few steps away down the hall, and Instacart, you can easily relax with a drink in your room.
Parking is easy and inexpensive in the garage across the street.
There is a beautiful lounge area in the lobby where we hung out with family members, who also stayed at Des Lux. The bartender on Friday and Saturday of our stay was really nice.
Overall, Des Lux has a vintage, boutique feel that is difficult to find where I currently live in central Oregon.
We'll definitely stay at the Des Lux again when we return to Des Moines!
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酒店回复: Thank you so much for your excellent review! We are truly delighted to hear that you thoroughly enjoyed your recent stay at the Des Lux Hotel. It gives us immense pleasure to know that our dedicated staff, from the front desk and breakfast team to housekeeping and the bar, made such a wonderful impression on you.We are especially glad you chose to splurge on Room 504. It sounds like you thoroughly enjoyed the suite's decadent amenities, including the high ceilings, numerous windows, the cozy fireplace, wet bar, and the relaxing jacuzzi tub. We consistently strive to provide a quiet and relaxing experience for all our guests, and we are so happy to know we succeeded in your case.We greatly appreciate your specific and constructive feedback regarding the missing robe hook in the bathroom and the lack of proper wine glasses in the room. We also take note of your comment about the bar being closed on Sunday and we do continue to look at our service hours as we aim to best meet our guests' needs.It is wonderful to hear that you were able to take advantage of our beautiful lobby lounge to spend quality time with your family. We are also happy that our parking solution worked well for you and that you appreciated the unique, vintage boutique feel of our hotel.We eagerly look forward to welcoming you back to the Des Lux Hotel on your next return to Des Moines!
5.0分
其他
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The friendly staff, fun decor, and quiet comfortable rooms made the Des Lux Hotel a great place to stay. Add in the great location, convenient parking, and fun little bar off the lobby, and we know this will be our hotel of choice any time we're in Des Moines.
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酒店回复: Thank you so much for your awesome review! We are delighted to hear that you enjoyed your recent stay with us at the Des Lux Hotel.We are so glad that our friendly staff, unique decor, and quiet, comfortable rooms contributed to making your experience a great one. It is also wonderful to know that you appreciated our prime location, convenient parking options, and the inviting atmosphere of our bar off the lobby. We strive to provide all our guests with a memorable and enjoyable visit.We truly value your feedback and look forward to being your hotel of choice any time your travels bring you to Des Moines.
5.0分
家庭亲子
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We enjoyed our stay. The hotel staff were very friendly and helpful. It was truly one of the best hotels we have stayed in in the US. We would highly recommend.
酒店回复: Thanks
5.0分
家庭亲子
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Beds were comfortable, rooms spacious, breakfast was impressive with the quantity of options. Parking in public lot across the street is $10 a day. Not a fan of the musky scent for soap/shampoo/conditioner but that is personal preference. And the airport shuttle doesn’t run on Sunday, which is disappointing but only $25 cab ride if needed, and the front desk set it up for us. Would definitely stay again!
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酒店回复: Thank you for taking the time to share your recent experience with us. We are delighted to hear that you found our beds comfortable, our rooms spacious, and that you were impressed with the quantity and variety of options available at breakfast. Your positive comments are truly appreciated.We also appreciate your valuable feedback regarding the parking situation in the public lot across the street and the associated cost. We understand your personal preference regarding the scent of our bath amenities as well. We acknowledge your disappointment that our airport shuttle does not operate on Sundays, but we are pleased to know that our front desk team was able to assist you by arranging a cab.We continuously strive to improve our guest experience, and your insights are very important to us. We would be absolutely thrilled to welcome you back to the Des Lux Hotel on your next visit to Des Moines.Best regards,Des Lux Hotel
5.0分
情侣出游
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Good ambience and nice decor (esp around Halloween). Location is ideal for a number of downtown activities. Restaurants and bars are easily walkable. Lounge onsite has a decent range of cocktails.
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酒店回复: Thank you for your valuable feedback regarding the Des Lux Hotel. We are delighted to hear that you appreciated the ambiance and decor, particularly our efforts to create a special atmosphere around Halloween.It's wonderful to know that our downtown location proved ideal for your activities, with easy access to nearby restaurants and bars. We're also pleased that you enjoyed the selection of cocktails offered at our lounge.We continually strive to provide an exceptional experience for all our guests, and your comments are very encouraging. We hope to welcome you back to the Des Lux Hotel in the near future.Sincerely,Des Lux Hotel
5.0分
其他
Very nice hotel! We stayed there a few years ago and wanted to come back. The lobby is so well done. It’s a great location. Will be back again
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酒店回复: Thank you so much for sharing the photos! We truly appreciate your kind words about the hotel. It's wonderful to hear that you found the hotel very nice and enjoyed your previous stay with us a few years ago. We're especially pleased that you liked the lobby and found our location convenient.We would be absolutely delighted to welcome you back to the Des Lux Hotel in the future. Please do not hesitate to reach out if you need any assistance with booking your next visit.Best regards,Des Lux Hotel
This hotel is absolutely beautiful. The most aesthetically pleasing place I've ever stayed. Everything was perfectly clean and the staff was super friendly and helpful. Best hotel breakfast I've had since pre-covid. I would have expected to pay much more for how lovely this place is. Cannot recommend enough.
LOVED our room!! The fireplace made us feel like we were not in a hotel in the middle of downtown Des Moines. The couples massage followed by a dip in the hot tub was amazing! This hotel was so BEAUTIFUL (not your standard hotel)! The regular furnace/heat didn't work (kept kicking on but would shut off right away) but we were totally fine with using the fireplace. Thanks for a great place to stay, we'll definitely return :)
Room spotless. Stylish hotel. Staff helpful and pleasant. Good breakfast. Exceeded expectations on all counts.
This hotel is so beautiful. It feels so lux and fancy cut very approachable and welcoming. The rooms are plush and cozy (and clean.) The staff is friendly and professional and rhe amenities are very nice.
Really enjoyed the Des Lux. All of the staff were wonderful from the front desk, breakfast staff, housekeeping and bar. We splurged on Room 504--a decadent suite on the top floor with high ceilings, tons of windows looking down Locust, fireplace, wet bar, jacuzzi tub and separate shower. The room was quiet and relaxing.
The only things missing were a robe hook in the bathroom and wine glasses. Water glasses are provided, but actual wine glasses would be nice. The bar was closed on Sunday, but there are other options nearby downtown, and with the mini bar, ice a few steps away down the hall, and Instacart, you can easily relax with a drink in your room.
Parking is easy and inexpensive in the garage across the street.
There is a beautiful lounge area in the lobby where we hung out with family members, who also stayed at Des Lux. The bartender on Friday and Saturday of our stay was really nice.
Overall, Des Lux has a vintage, boutique feel that is difficult to find where I currently live in central Oregon.
We'll definitely stay at the Des Lux again when we return to Des Moines!
The friendly staff, fun decor, and quiet comfortable rooms made the Des Lux Hotel a great place to stay. Add in the great location, convenient parking, and fun little bar off the lobby, and we know this will be our hotel of choice any time we're in Des Moines.
We enjoyed our stay. The hotel staff were very friendly and helpful. It was truly one of the best hotels we have stayed in in the US. We would highly recommend.
Beds were comfortable, rooms spacious, breakfast was impressive with the quantity of options. Parking in public lot across the street is $10 a day. Not a fan of the musky scent for soap/shampoo/conditioner but that is personal preference. And the airport shuttle doesn’t run on Sunday, which is disappointing but only $25 cab ride if needed, and the front desk set it up for us. Would definitely stay again!
Good ambience and nice decor (esp around Halloween). Location is ideal for a number of downtown activities. Restaurants and bars are easily walkable. Lounge onsite has a decent range of cocktails.
Very nice hotel! We stayed there a few years ago and wanted to come back. The lobby is so well done. It’s a great location. Will be back again