This place is unique! So out of the norm for most hotels! The rooms are huge! It’s just awesome. The staff is first class and the Halloween decorations are over the top!
My new go to Des Moines Hotel!
酒店回复: Thank you
5.0分
其他
Very nice property. I would recommend a stay here for a concert or any downtown Des Moines activities.
酒店回复: THANKS
4.0分
情侣出游
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Staff was great, quick to offer recommendations for food around the area. Room was really clean and supplied many amenities. The whirl pool and fitness area was amazing!
酒店回复: THANKS
4.0分
商务出差
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The hotel is very nice, well maintained, conveniently located, reasonable priced public parking, great breakfast, good bar.
My only issue was not being made aware that major renovation would be started in the room next door at 10:00am. It was loud, unexpected and startling. When I contacted staff at the front desk it also seemed to be a surprise that the room was being renovated to extensively.
Thankfully, it was ended within the hour.
There are a lot of nice hotels in the area. I will check those out on my next trip instead.
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酒店回复: Thank you for your recent review. We sincerely apologize for the inconvenience you experienced due to unexpected renovation noise from an adjacent room. We regret that this was not communicated to you in advance and that our front desk staff was not aware how loud the work next door was.We are pleased to know that you found the hotel to be well-maintained, conveniently located, with reasonably priced public parking, a great breakfast, and a good bar.We understand your frustration and are truly sorry that this incident negatively impacted your perception of our hotel. We hope you will consider staying with us again, allowing us another opportunity to provide you with the exceptional experience you deserve.
5.0分
情侣出游
Clean, beautiful design of the interior, breakfast was one of the best included I’ve had, and the spa was the best kicker of the hotel stay!
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酒店回复: Thank you so much for sharing your wonderful pictures and review of your recent stay with us! We are absolutely delighted to hear that you enjoyed our clean, beautiful interior design, the convenience of our included breakfast, and especially your experience at the spa.Your feedback truly means a lot to us, and we are so pleased that you had such a positive experience. We look forward to welcoming you back to the Des Lux Hotel on your next visit to Des Moines.
5.0分
情侣出游
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This hotel exceeded our expectations
Location is great walking distance from lots of bars and restaurants
Hotel is beautiful and has an amazing Ora to it
Breakfast is one of the best I had so many options including almond milk and espresso machine
Staff are genuinely nice and helpful
Parking is across the street $10 a day or a $1 an hour
Highly recommend we will definitely go back
Rooms clean, spacious and nice
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酒店回复: Thank you for your review and for sharing your pictures. We are delighted to learn that our hotel exceeded your expectations. We are pleased that you appreciated our convenient location, within walking distance of numerous bars and restaurants, and that you found the hotel aesthetically pleasing with a remarkable ambiance.We are particularly gratified to hear your commendation of our breakfast, noting its variety, including almond milk and an espresso machine. Your positive remarks regarding the genuine helpfulness of our staff, the cleanliness, spaciousness, and overall quality of our rooms are also greatly appreciated. We value your high recommendation and anticipate the pleasure of welcoming you back.
5.0分
其他
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Loved the decor and the quiet environment. Bar was great Staff just amazing.welcoming, friendly and helpful. One of the best small boutique hotels I have frequented. So much history as the former private club I highly recommend it.
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酒店回复: Thank you so much for your wonderful 10/10 review! We are delighted to hear that you loved the decor and the quiet environment. It's truly rewarding to know that you found our bar great and our staff amazing, welcoming, friendly, and helpful.We are honored that you consider us one of the best small boutique hotels you have frequented and that you appreciated the history of our former private club. Your high recommendation means a great deal to us.We look forward to welcoming you back to Des Lux Hotel in the future.
5.0分
其他
A must stay
From the initial check in to check out ,an amazing experience. Breakfast was first class. The room was stunning. Will surely return.
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酒店回复: Thank you so much for your wonderful 10 out of 10 review! We are truly delighted to hear that you had such an amazing experience with us, from the moment you checked in until your departure.It's especially rewarding to know that you enjoyed our first-class breakfast offerings and found your room to be stunning. We strive to provide every guest with a memorable and luxurious stay, and your feedback confirms we are achieving that goal. We truly appreciate you taking the time to share your positive impressions.We look forward to welcoming you back to the Des Lux Hotel in the future for another exceptional visit.
5.0分
其他
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Simply the BEST hotel in Des Moines! The staff is INCREDIBLE and we’re SO hospitable to us despite a slight booking error which was quickly and graciously corrected!
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酒店回复: Thank you so much for your wonderful 10 out of 10 review! We are truly delighted to hear that you consider us simply the best hotel in Des Moines. It means a great deal to our team to receive such positive feedback.We are especially pleased that our staff made such a positive impression on you. Providing incredible and hospitable service is at the core of what we do, and we're so glad that we were able to quickly and graciously correct the slight booking error you experienced. Our aim is always to ensure a seamless and enjoyable stay for all our guests, and we're happy we achieved that for you.We sincerely look forward to welcoming you back to the Des Lux Hotel on your next visit to Des Moines.
5.0分
其他
Great stay with very friendly staff. Breakfast was fantastic, much more than a continental breakfast with very attentive staff. Will definitely be back.
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酒店回复: Thank you so much for your recent 10 out of 10 review! We are absolutely delighted to hear that you had such a great stay with us. It means a lot to know that our very friendly and attentive staff made a positive impression on your visit.We're especially pleased that you enjoyed our fantastic breakfast. We pride ourselves on offering a wide variety of options that go far beyond a typical continental breakfast, so it's wonderful to hear that you appreciated the selection. We genuinely look forward to welcoming you back to the Des Lux Hotel in the near future.
This place is unique! So out of the norm for most hotels! The rooms are huge! It’s just awesome. The staff is first class and the Halloween decorations are over the top!
My new go to Des Moines Hotel!
Very nice property. I would recommend a stay here for a concert or any downtown Des Moines activities.
Staff was great, quick to offer recommendations for food around the area. Room was really clean and supplied many amenities. The whirl pool and fitness area was amazing!
The hotel is very nice, well maintained, conveniently located, reasonable priced public parking, great breakfast, good bar.
My only issue was not being made aware that major renovation would be started in the room next door at 10:00am. It was loud, unexpected and startling. When I contacted staff at the front desk it also seemed to be a surprise that the room was being renovated to extensively.
Thankfully, it was ended within the hour.
There are a lot of nice hotels in the area. I will check those out on my next trip instead.
Clean, beautiful design of the interior, breakfast was one of the best included I’ve had, and the spa was the best kicker of the hotel stay!
This hotel exceeded our expectations
Location is great walking distance from lots of bars and restaurants
Hotel is beautiful and has an amazing Ora to it
Breakfast is one of the best I had so many options including almond milk and espresso machine
Staff are genuinely nice and helpful
Parking is across the street $10 a day or a $1 an hour
Highly recommend we will definitely go back
Rooms clean, spacious and nice
Loved the decor and the quiet environment. Bar was great Staff just amazing.welcoming, friendly and helpful. One of the best small boutique hotels I have frequented. So much history as the former private club I highly recommend it.
A must stay
From the initial check in to check out ,an amazing experience. Breakfast was first class. The room was stunning. Will surely return.
Simply the BEST hotel in Des Moines! The staff is INCREDIBLE and we’re SO hospitable to us despite a slight booking error which was quickly and graciously corrected!
Great stay with very friendly staff. Breakfast was fantastic, much more than a continental breakfast with very attentive staff. Will definitely be back.