Upon check in there was note at the front desk the pool & hot tub were down which was the reason for our choice to stay here! If you opened amenities tab it did say at the very bottom they were out of service! It should be stated on the face page not hidden at the end! We got into our room and there was no TV remote we moved furniture to look under and behind to only find out how long it had been since the room was properly cleaned! We ask the front desk for a remote and the only one they had would not work properly it wouldn’t turn the volume down or the TV off or change the channels properly we were told Sorry Just not acceptable
5.0分
其他
Nice place. We stay here whenever we come to Florence Al.
Nice location, great staff, fair price, clean rooms and a well kept.
4.0分
其他
The room was clean but the bed was a bit uncomfortable. Loved the sofa bed it was very sturdy. The breakfast could use a little work. The coffee was horrible.
1.0分
其他
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Pool was out and wasn’t advertised, especially for the cost of the stay. Also, breakfast service was horrible as the attendant was more worried about taking several more breaks than getting more food for the guests. Atrocious hotel.
5.0分
情侣出游
Check in was easy. The room was big and comfortable. Very convenient to shopping and there's a big variety of restaurants nearby.
5.0分
朋友出游
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Unfortunately we did not stay long enough for breakfast, but I’m sure it was good as at.
Although I experienced a minor snafu when we checked in ( what I reserved is not what we were given, and when we got the room I reserved we were charged more than I had expected)
That said, Janet on Day shift (and mgr. I would guess/hope) explained things VERY WELL and Helped me understand what probably went wrong.
She is certainly a Wonderful & Well versed Lady in the industry and is absolutely a credit to Comfort Inn !!!
Great stay good people, highly recommend this property for a night or several stays.
Thank You again Janet !
5.0分
其他
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Good hotel; great location
There was a very distinct smell on our floor in the hallway. (Our room smelled fine.) Other than that and the elevator not working to take us down to the ground floor when we left, our stay was perfect.
1.0分
家庭亲子
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I called the hotel before booking this property to ask if the hot tub was in working order and was told that it was. Checked in and it was out of order. I booked day of stay, so could not get a refund. I was highly disappointed
4.0分
情侣出游
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The guys at the desk were very friendly and polite and the room was very clean. However, our room did not have a fresh smell. I was also disappointed that the pool was still out. It was out the last time we stayed also. The breakfast was good. I would stay again but I think the carpet in the room needs a good shampooing or something to make it smell better.
非常适合短期出差。
Upon check in there was note at the front desk the pool & hot tub were down which was the reason for our choice to stay here! If you opened amenities tab it did say at the very bottom they were out of service! It should be stated on the face page not hidden at the end! We got into our room and there was no TV remote we moved furniture to look under and behind to only find out how long it had been since the room was properly cleaned! We ask the front desk for a remote and the only one they had would not work properly it wouldn’t turn the volume down or the TV off or change the channels properly we were told Sorry Just not acceptable
Nice place. We stay here whenever we come to Florence Al.
Nice location, great staff, fair price, clean rooms and a well kept.
The room was clean but the bed was a bit uncomfortable. Loved the sofa bed it was very sturdy. The breakfast could use a little work. The coffee was horrible.
Pool was out and wasn’t advertised, especially for the cost of the stay. Also, breakfast service was horrible as the attendant was more worried about taking several more breaks than getting more food for the guests. Atrocious hotel.
Check in was easy. The room was big and comfortable. Very convenient to shopping and there's a big variety of restaurants nearby.
Unfortunately we did not stay long enough for breakfast, but I’m sure it was good as at.
Although I experienced a minor snafu when we checked in ( what I reserved is not what we were given, and when we got the room I reserved we were charged more than I had expected)
That said, Janet on Day shift (and mgr. I would guess/hope) explained things VERY WELL and Helped me understand what probably went wrong.
She is certainly a Wonderful & Well versed Lady in the industry and is absolutely a credit to Comfort Inn !!!
Great stay good people, highly recommend this property for a night or several stays.
Thank You again Janet !
Good hotel; great location
There was a very distinct smell on our floor in the hallway. (Our room smelled fine.) Other than that and the elevator not working to take us down to the ground floor when we left, our stay was perfect.
I called the hotel before booking this property to ask if the hot tub was in working order and was told that it was. Checked in and it was out of order. I booked day of stay, so could not get a refund. I was highly disappointed
The guys at the desk were very friendly and polite and the room was very clean. However, our room did not have a fresh smell. I was also disappointed that the pool was still out. It was out the last time we stayed also. The breakfast was good. I would stay again but I think the carpet in the room needs a good shampooing or something to make it smell better.