I am happy with the service, but I just don't like they no longer offer free breakfast for their guests.
酒店回复: Thank you for your feedback. We appreciate i
5.0分
其他
We'll be back
The bed was so comfortable. Will come back soon. Tina at the front desk went above and beyond to make sure the room was fine for us.
酒店回复: Thank you for your feedback. We appreciate your business.
1.0分
其他
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Was not very happy with this hotel. My daughter‘s room was right next to us, which was great since her shower had a leak and they had to turn the water off. They didn’t offer to put her in another room until the next day. She had two kids with her and her husband. There were three people in my room. So because they had no shower they were using mine. Seven people showering in one hotel room was a very big inconvenience especially when we paid the price that we did for the nights. The beds are like sleeping on hardwood floors, very uncomfortable. We were charged for parking, but there was a farmers market going on, and they were all parking at the hotel so finding a parking spot was hard. We were in town for a funeral, and the inconveniences of the hotel just made the weekend even harder. They did offer to reduce my daughter‘s room charges, but never once offered to compensate ours.
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酒店回复: Dear Teri, We apologize for the inconvenience regarding the water situation on your daughter's room. We did offer accommodations by offering her to moving to another room the first day of the incident and I believe your daughter refused. She was also offered two king rooms and giving her one of the rooms complimentary since she mentions she was traveling with her kids. But I believe that was not to her standers either. After checked your reservation it shows we comp your full stay. I am unaware how the hotel did not try to give you some type of accommodation. We also had maintenance to come in on his day off Saturday to get the water issue resolved in her room. We appreciate for feedback.
4.0分
其他
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We stayed on second floor - could hear every step people Above us on third floor made - also my card was charged 11.08 for Parking recapture fee - thanks for alerting us to that - so there is that
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酒店回复: Thank you for your feedback. We apologize for the inconvenience regarding the parking recapture fee this is stated on the website.
4.0分
情侣出游
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We only stayed for about 10 hours, long enough to get a good night sleep before catching an early flight. The hotel is nice enough and modern but the area around it is a hotel ghetto in a sea of parking lots with no place to walk in a charmless city. The bedside lamp was non-functional.
酒店回复: Thank you for your feedback we appreciate it.
5.0分
其他
Odessa Courtyard
Clean, comfortable room. Nicer, newer area of Odessa.
酒店回复: Thank you for your feedback we appreciate it.
3.0分
家庭亲子
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I was looking forward to our stay! I've always enjoyed staying at the Marriot. Overall it was ok, but not excellent. The staff was friendly, clean hotel and rooms, comfy beds, and good location. I was disappointed that the bar was closed. I was looking forward to having a drink. Then, in the morning I was craving some eggs and we were told the grill was off. It was only 9am.. I had to settle for oatmeal. Lastly, the bathroom lights kept flickering and the tv screen would go dim all of a sudden. Good thing we were only there for one night! With so many hotel choices, I don’t know if I’ll stay at Marriot again!
5.0分
其他
State Gymnastic meet
Great hotel! Very clean, friendly staff. Convenient to everything!!
酒店回复: Thank you for your feedback. We appreciate it.
2.0分
情侣出游
The bar is nonexistent. No staff to work it .
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酒店回复: Hello, Our Bistro is only open from Monday-Thursday from 5 pm to 11 pm.
4.0分
其他
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Great place to stay
It was a short trip down there for a funeral for a family member but everyone there was very nice. The beds were comfortable, and I like the fact that they gave plenty of pillows.
酒店回复: Thank you for your feedback. We appreciate it.
I am happy with the service, but I just don't like they no longer offer free breakfast for their guests.
We'll be back
The bed was so comfortable. Will come back soon. Tina at the front desk went above and beyond to make sure the room was fine for us.
Was not very happy with this hotel. My daughter‘s room was right next to us, which was great since her shower had a leak and they had to turn the water off. They didn’t offer to put her in another room until the next day. She had two kids with her and her husband. There were three people in my room. So because they had no shower they were using mine. Seven people showering in one hotel room was a very big inconvenience especially when we paid the price that we did for the nights. The beds are like sleeping on hardwood floors, very uncomfortable. We were charged for parking, but there was a farmers market going on, and they were all parking at the hotel so finding a parking spot was hard. We were in town for a funeral, and the inconveniences of the hotel just made the weekend even harder. They did offer to reduce my daughter‘s room charges, but never once offered to compensate ours.
We stayed on second floor - could hear every step people Above us on third floor made - also my card was charged 11.08 for Parking recapture fee - thanks for alerting us to that - so there is that
We only stayed for about 10 hours, long enough to get a good night sleep before catching an early flight. The hotel is nice enough and modern but the area around it is a hotel ghetto in a sea of parking lots with no place to walk in a charmless city. The bedside lamp was non-functional.
Odessa Courtyard
Clean, comfortable room. Nicer, newer area of Odessa.
I was looking forward to our stay! I've always enjoyed staying at the Marriot. Overall it was ok, but not excellent. The staff was friendly, clean hotel and rooms, comfy beds, and good location. I was disappointed that the bar was closed. I was looking forward to having a drink. Then, in the morning I was craving some eggs and we were told the grill was off. It was only 9am.. I had to settle for oatmeal. Lastly, the bathroom lights kept flickering and the tv screen would go dim all of a sudden. Good thing we were only there for one night! With so many hotel choices, I don’t know if I’ll stay at Marriot again!
State Gymnastic meet
Great hotel! Very clean, friendly staff. Convenient to everything!!
The bar is nonexistent. No staff to work it .
Great place to stay
It was a short trip down there for a funeral for a family member but everyone there was very nice. The beds were comfortable, and I like the fact that they gave plenty of pillows.