酒店回复: Dear Andrea, Thank you for your review. We’re sorry to hear that your experience fell short of expectations. The comments shared have been noted. Feedback like yours is essential and will be carefully considered. We appreciate you taking the time to let us know about your visit. We hope to welcome you again under better circumstances.Sincerely,Hotel Management

酒店回复: Dear Yolanda, Thank you for your feedback. We work hard to uphold all of our brand's standards for quality and service. Therefore, we are sorry that our hotel did not meet your expectations, and we thank you for bringing these concerns to our attention. We always want to hear from our guests about how we can improve our services! Thank you once more, and we hope to see you again soon.Sincerely,Hotel Management

酒店回复: Dear Adam, Thank you for choosing us and sharing your review. We are sorry to read that your experience with us did not meet your expectations. It is never our intention to disappoint a guest in any way, so we will certainly follow up with the appropriate individuals to address these concerns. We hope you will come back and give us another try to provide you with the flawless stay you deserve.Sincerely, Hotel Management

酒店回复: Dear Gurdeep, Thank you for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management

酒店回复: Dear Kayla, We apologize for the predicament with your reservation and understand your frustration. Reservations made through a third-party booking site must be handled by them. We recommend that you contact them directly for assistance. We hope to serve you again under better circumstances.Sincerely,Hotel Management

酒店回复: Dear Roberta, Thank you for sharing your impressions. We sincerely apologize that the condition of your accommodation did not reflect the standards we strive to uphold. Cleanliness, comfort, and functionality are essential to the experience we aim to provide, and it’s clear we fell short during your visit. Your concerns have been shared with our team for prompt attention. Feedback like yours is invaluable to our ongoing improvement efforts, and we remain committed to making meaningful changes. We appreciate your candor and hope to have the opportunity to restore your confidence in a future stay.Sincerely,Hotel Management

酒店回复: Dear Ken, Thank you for sharing your experience. We are sorry to learn that your stay did not go as expected. We understand how disappointing it must have been to secure alternate arrangements, and we appreciate you bringing this to our attention. While this is not the experience we want for our guests, we take your feedback seriously. We value your input and hope your next experience is a positive one.Sincerely,Hotel Management

酒店回复: Dear Guest, Thank you for sharing your thoughts with us. We’re glad you chose to stay with us and value your feedback. Our goal is to provide a comfortable and satisfying experience for all guests, and your input helps us continually improve our services. We hope to welcome you again soon and provide an experience that exceeds your expectations.Sincerely,Hotel Management

酒店回复: Dear Terrance, Thank you for your continued loyalty and for taking the time to share your feedback. We’re glad to hear that Brenda at the front desk was helpful and that your overall stay was positive. However, we’re sorry for the inconveniences you encountered, especially with the room amenities during such an important weekend. Your comments have been noted and will be shared with our team to help improve future guest experiences. We appreciate your understanding and hope to welcome you back with a smoother and more comfortable stay next time.Sincerely,Hotel Management

酒店回复: Dear Richard, Thank you for your feedback. We apologize for the inconvenience you experienced due to staff unavailability during the morning hours. We understand how important it is to feel supported and welcomed at all times. Your experience matters to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you again with a more seamless and reassuring experience.Sincerely,Hotel Management