酒店回复: Dear Guest, We appreciate your feedback and apologize for the inconvenience you experienced during your stay. Maintaining our roomsÔÇÖ cleanliness and functionality is a top priority, and we will address your concerns with our team promptly. Your comments will help us improve our services for future guests.
酒店回复: Hi Mary Kaye,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6
酒店回复: Hello Jessica,We are sorry to hear about your experience with the room during your recent stay. Feedback is important for improvement and we will address these concerns with the relevant teams. If you have any further feedback or would like to discuss your stay in more detail, please reach out to our management team directly.
1.0分
其他
原文
翻译提供方：Google
避免。
不确定过去三个月地板是否清扫过……浴室有霉味……床上用品有污渍。我真的需要继续说下去吗？
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酒店回复: Dear Guest, We are sorry to hear about your experience; please know that your feedback is truly valuable to us. We appreciate you bringing these matters to our attention so we can make improvements. Thank you for sharing your concerns with us.
1.0分
其他
原文
翻译提供方：Google
很快就变成一片废墟
房子完全破旧了，工作人员根本不在乎！
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酒店回复: Hello Andreas,Wir bedauern, dass Sie mit Ihrem Aufenthalt nicht zufrieden waren. Wir schñtzen Ihr Feedback und werden sicherstellen, dass es an die entsprechenden Abteilungen weitergeleitet wird, um Verbesserungen vorzunehmen.
1.0分
家庭亲子
原文
翻译提供方：Google
他们没有在酒店接待我，也没有通知我我被视为无家可归者
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酒店回复: Hi Brenda,We appreciate your feedback and for bringing this to our attention. This is not the service that we aim to provide and rest assured that we will thoroughly investigate this. Please know that for confirmed bookings with us, guests would need to provide their confirmation or any documents proving that a room was reserved for your dates. We hope that we can serve you again soon and provide you with the quality of service and accommodation that we are known for.
4.0分
其他
原文
翻译提供方：Google
好的
2.0分
其他
The room never got cleaned and there were bugs and roaches dead and alive in the room and bathroom. The tv didn’t work and they didn’t have any WiFi.
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酒店回复: Hello Cassi,Thank you for sharing your feedback regarding your recent stay. Your concerns about housekeeping, maintenance issues, and WiFi availability have been noted and will be communicated to the management team for further evaluation. We appreciate your perspective, as it helps us improve the experience for future guests. We hope you will consider giving us another chance in the future.
2.0分
其他
Towels were small and scratchy, bed linens were rough, the location was rather sketchy (there were homeless encampments nearby)
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酒店回复: Hello Luke,Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously as they help us improve. We're sorry to hear that you found the towels and bed linens uncomfortable, and that the location did not meet your expectations. Your concerns are appreciated and will be noted for future enhancements to our services and accommodations. We hope you will consider staying with us again in the future under better circumstances.
酒店关门两个月了！！！！
我们提前付了房费。没人提醒我们！！
附近成了无家可归者的聚集地。好几家汽车旅馆都关门了……然后就有人占房了！我正在等退款和赔偿，因为我们不得不紧急找另一家汽车旅馆，而且现场支付的费用比网上还高……
糟糕的住宿地点
肮脏。第一个房间的床上有令人恶心的污渍，棉被上有香烟烧过的痕迹，而且有浓重的烟味。第二个房间破烂不堪。空调按钮全部损坏或丢失。灯开关完全丢失，所以必须拧开灯泡才能关灯。油漆剥落，床单破旧不堪，几乎可以透过床单看到里面。门上的洞修补得很差。简直就是垃圾汽车旅馆。
酒店太糟糕了，我们房间门上的标牌上写着为了您的安全请用门闩锁好门。没有洗发水或护发素，没有吹风机，只有一条手巾。一把硬背椅的椅腿已经弯曲。床垫不是最好的，床单又旧又破。房间里没有咖啡机，但有一个小微波炉和一个小冰箱。周围有很多“可疑的人”。例如，当我们进入房间时，有一个人走过来试图向我们推销一双运动鞋？？？酒店给人的感觉一点也不好。我再也不会去那里了，我建议其他人也不要去。
我待了 30 分钟就离开了。房间里有猫尿的味道，非常恶心。床上用品脏兮兮的，灯坏了，地板很脏，浴缸和墙壁上有烧痕，电视遥控器被胶带粘在一起，无法使用，总的来说，体验非常糟糕。永远不会再来。他们不会给我退款！
避免。
不确定过去三个月地板是否清扫过……浴室有霉味……床上用品有污渍。我真的需要继续说下去吗？
很快就变成一片废墟
房子完全破旧了，工作人员根本不在乎！
他们没有在酒店接待我，也没有通知我我被视为无家可归者
好的
The room never got cleaned and there were bugs and roaches dead and alive in the room and bathroom. The tv didn’t work and they didn’t have any WiFi.
Towels were small and scratchy, bed linens were rough, the location was rather sketchy (there were homeless encampments nearby)