酒店回复: Dear Clarence, Thank you for choosing us and for your feedback. We are happy you had good encounters with our staff and a pleasant stay overall. However, we are sorry for the concerns you outlined, and we appreciate you bringing this to our attention. Our goal is to provide a comfortable experience for every guest; therefore, we apologize for any inconvenience this has caused. We are grateful for your patience and hope to see you again soon.Sincerely,Hotel Management
酒店回复: Dear Jeffrey, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience caused by noise disturbances during your stay. While we strive to maintain a peaceful environment for all our guests, we understand that external factors beyond our control, such as street cleanliness and neighboring activities, can impact your experience. We're glad to hear that you found our property appearance satisfactory and that our staff provided excellent service. Your comments are valuable to us, and we'll use them to improve where possible. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
酒店回复: Dear David, Thank you for staying at Extended Stay America. Our associates work hard to ensure every guest has an exceptional stay; therefore, we are delighted to exceed your expectations. We are thrilled you loved our hotel and will certainly share your compliments with our entire staff. It is always a joy to see our guests excited about returning; we look forward to it. Thank you again, and safe travels.Sincerely,Hotel Management
酒店回复: Dear Clarine, We are delighted to hear that you enjoyed your stay at Extended Stay America! It's wonderful that our convenient location and hospitable staff made your experience memorable. We appreciate your positive feedback and look forward to welcoming you back again in the future.Sincerely,Hotel Management
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翻译提供方：Google
这个地方的电视机都坏了，好像有20年历史了。我换了4个不同的房间才找到一个能用的。
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酒店回复: Dear Leroy, Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with the TV and the room changes. Your feedback is important, and we will address these concerns with our team to improve the quality of our accommodations. We regret that your stay did not meet expectations and appreciate your patience.Sincerely,Hotel Management
酒店回复: Dear Rondal, We first want to thank you for mentioning how much you enjoyed your stay overall. Furthermore, please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it immediately. Thank you again for writing about your stay; we look forward to your return visit.Sincerely,Hotel Management
酒店回复: Dear Darlene, Thank you for taking the time to share your thoughts. We are thrilled to see from your rating that you had an enjoyable experience during your visit. However, we apologize for the inconveniences you have faced and appreciate you for bringing them to our attention. This will help us ensure that future guests enjoy a seamless and comfortable stay. Your feedback is extremely valuable to us, and we hope to have the opportunity to welcome you back soon and provide you with an even better experience.Sincerely,Hotel Management
因为行程有变化，又增加了一天的预定，靠翻译软件与前台工作人员沟通，很顺利的办妥。房间很干净，还有炉灶、微波炉、冰箱，可以向酒店租借锅碗，自己简单加工食材，挺不错的旅行体验。
卫生需要加强房间灯有的不亮，床上被套等很旧
工作人员非常乐于助人，也很有礼貌。一切都很棒。
好的
我白天不得不多次重置房间。房间里的很多插座都坏了。
酒店外观看起来不错。遗憾的是，酒店周围的街道上到处都是垃圾。我知道酒店对此无能为力。事实上，酒店的员工非常友善和乐于助人。我唯一的抱怨是昨晚有一群人大声播放音乐，一边喝酒一边大喊大叫。隔着墙我都能听到这是 18 岁生日庆祝活动。我要求前台调低音乐，但音乐一直持续到凌晨 3 点。最终结论：周一到周五早上是住宿的好地方，但周末不行。
******* 在抵达前一天发现酒店关门后，我和我的灵魂伴侣就安排了这家酒店。所以，我们可能被困住了。
弗吉尼亚州亚历山大市 Extended Stay 酒店的经理 Alkram 让我们的这次旅行惊喜不已。酒店距我的比赛场地只有 10 分钟路程，步行即可到达杂货店和各种餐厅！
这次旅行比预期的要好。我会认真考虑再次光临。
酒店距离购物广场仅五分钟步行路程，非常棒。工作人员非常热情好客，很乐意协助我办理入住手续。我一定会再来的。
这个地方的电视机都坏了，好像有20年历史了。我换了4个不同的房间才找到一个能用的。
非常基本的设施。付了大床费，结果却得到了双人床。显然有人在之前在房间里抽烟，房间里有异味，而且没有火灾报警器。不得不要求提供餐具，而不是像其他长期住宿一样提供餐具。除此之外，一切都很好。
办理入住手续时工作人员很棒。这就是优点的极限。
由于地毯丢失，三楼混凝土暴露在外。闻起来像尿。
房间里没有肥皂，没有请勿打扰标志。夜班服务员让我们觉得我们打扰了他，因为我们要求一些应该已经在房间里的东西