酒店回复: Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you faced during your stay.
5.0分
其他
原文
翻译提供方：Google
这是里弗赛德最好的酒店，满足您的一切需求，而且在我的预算之内。
酒店回复: Thank you so much for your feedback, we really appreciate it.
4.0分
其他
原文
翻译提供方：Google
好好好😊
酒店回复: Thank you so much for your feedback, we really appreciate it.
4.0分
其他
Staff was friendly if need any maintenance men id be interested in the money I pay to stay I'll fix some things too but overall nice stay remodeling
酒店回复: Thank you so much for your feedback, we really appreciate it.
1.0分
其他
Brownish bedsheets, wet towels, roaches in a room and smells awful, bed covers are with holes, pillows brownish - by far the worst place I ever stayed
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酒店回复: Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you faced during your stay.
2.0分
家庭亲子
restrooms were all tagged up with graffiti and floors looked real nasty and there was homeless people walking around the area definitely not feel safe..
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酒店回复: Dear Guest,Thank you for your feedback. We're sorry to hear about the concerns you had with cleanliness and the surrounding area. Your comments have been shared with our team so we can address these issues and work on improving the overall guest experience. We appreciate you bringing this to our attention
1.0分
家庭亲子
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The entire place was filthy. We got the room . Didn’t go up to it because we went to dinner. When we got to the room it was filthy. Went back to office to get a refund and they said no. Terrible place.
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酒店回复: Thank you for taking the time to share your experience. We are truly sorry to hear about the issues you faced during your stay.
1.0分
其他
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Bad experienced so disappointing when we family with a child our room so dirty with cockroaches, flies and insects I even took a video of them crawling so I have to go back to the office to move us to different room and they did but still not clean.
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酒店回复: Dear Guest,We sincerely apologize for the unpleasant experience you encountered during your stay at Palm Inn Hotel. Your feedback is invaluable to us, and we take such matters seriously. We are currently addressing the issue with our pest control team to ensure a clean and comfortable environment for all our guests. Thank you for bringing this to our attention.
1.0分
商务出差
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As soon as I walked in, roaches everywhere , the bed sheets are dirty, smelled bad, the blanket is full of wholes from smoking burns, stains all over the bed. Very bad experience
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酒店回复: Dear Guest,We sincerely apologize for the issues you experienced during your stay. What you described is unacceptable, and we deeply regret that your time with us was less than satisfactory. Your feedback is extremely important, and we will be addressing these concerns with our team. We understand your frustration and will take immediate action to improve the quality of our accommodations.Thank you for bringing this to our attention, and we hope you will give us another opportunity to provide a better experience in the futureregards,Front Desk.
房间里弥漫着一股旧衣服的味道。他们还允许人们在走廊里乱搞。我第一次入住的半夜，有人打电话问我去那里是否安全，他们竟然质问我，他们非常粗鲁，还说可以把我赶出去，而且不退款。然后我退房的时候，他们没有退还我的押金，尽管我没有违反任何规定。他们知道我是旅行者，我没法向警察投诉他们的行为。
这家酒店应该接受清洁检查，因为我肯定它过不了。
They did not return my $20 deposit🤬why is trip.com allowing this?!
我预订了一晚，到了酒店，接待员很友善，给了我房间的钥匙，但是当我进入房间时，却出现了蟑螂，当我看到我的房间时，这是最糟糕的经历无法使用该设施，我离开了那里，他们没有给我任何退款。这是一个我不推荐的地方，无论这个地方有多老，它都一点也不卫生。
这是里弗赛德最好的酒店，满足您的一切需求，而且在我的预算之内。
好好好😊
Staff was friendly if need any maintenance men id be interested in the money I pay to stay I'll fix some things too but overall nice stay remodeling
Brownish bedsheets, wet towels, roaches in a room and smells awful, bed covers are with holes, pillows brownish - by far the worst place I ever stayed
restrooms were all tagged up with graffiti and floors looked real nasty and there was homeless people walking around the area definitely not feel safe..
The entire place was filthy. We got the room . Didn’t go up to it because we went to dinner. When we got to the room it was filthy. Went back to office to get a refund and they said no. Terrible place.
Bad experienced so disappointing when we family with a child our room so dirty with cockroaches, flies and insects I even took a video of them crawling so I have to go back to the office to move us to different room and they did but still not clean.
As soon as I walked in, roaches everywhere , the bed sheets are dirty, smelled bad, the blanket is full of wholes from smoking burns, stains all over the bed. Very bad experience