酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites Fairgrounds. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. Ypur deposit has been refunded to your cardWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,
酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites Fairgrounds. On behalf of our entire team, I would like to apologize for failing to exceed your expectation. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
1.0分
其他
原文
翻译提供方：Google
糟糕透顶
酒店里有股臭味，房间很恶心，浴缸有烧焦的痕迹，毛巾上沾满了红色污渍
展开
酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites Fairgrounds. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely,
4.0分
家庭亲子
原文
翻译提供方：Google
位置很好
展开
酒店回复: Hello OMAR,Nos alegra saber que disfrutaste de la ubicación de nuestro hotel. Es un lugar ideal para explorar las mejores atracciones de la zona. Agradecemos tus comentarios y esperamos que consideres hospedarte con nosotros en el futuro para disfrutar de otra visita memorable.
4.0分
商务出差
展开
The bathroom needs help. The light in the ceiling was like a strobe light and the toilet needed shims, so it didn't rock back and forth. Otherwise, a reasonable place to stay!
展开
酒店回复: Hello Carol,Thank you for your feedback regarding your recent stay. We appreciate your comments about the bathroom issues, and we will ensure that this information is communicated to our maintenance team for future improvements. We're glad to hear that you found the rest of your stay reasonable. Your insights are valuable to us as we strive to enhance the experience for all our guests.
5.0分
商务出差
The room was clean and the bed was comfortable. The staff is helpful and friendly. Would stay here again.
展开
酒店回复: Hello Teri,Thank you for your positive feedback! We're glad to hear that you enjoyed the cleanliness of your room and found our staff to be helpful and friendly. It's always great to know that our guests appreciate our efforts. We look forward to welcoming you back on your next visit!
3.0分
其他
The room is very nice, big, quiet.
I thought this motel would be cheaper than Motel 6 but no. Econolodge wants $25 per pet per day!
展开
酒店回复: Hello Cheryl, Thank you for your feedback regarding your recent stay. We're glad to hear that you enjoyed the spacious and quiet room. Our pet fee reflects the additional cleaning and maintenance required to accommodate furry guests. We appreciate your input and encourage you to consider all options before making your reservation in the future. Your experience is valuable to us as we strive to improve our services.
4.0分
家庭亲子
展开
We liked the area as its nearby my Uncles house. We have stayed here a few times in the past. It does the job and the places we like to visit are nearby as well. Saves on gas especially if you have a rental car.
2.0分
其他
Bath tub had no stopper when asked for one was told they would bring it . Never showed up, next morning was told they were tired so just didn't do it.
展开
酒店回复: Hello Shannon, Thank you for your feedback regarding your recent stay with us. We understand the importance of a complete amenity experience and regret the inconvenience you faced with the bathtub stopper. Your comments will be shared with the appropriate team to ensure better service in the future. We appreciate you bringing this to our attention and hope to welcome you back again for a more satisfying experience.
4.0分
情侣出游
展开
we liked the convenience of being right across from the iowa state fair my only complaint was the room needed a dehumidifier in it because our clothes that were left out overnight were damp
展开
酒店回复: Hello connie,Thank you for sharing your feedback about your stay. We're glad to hear you appreciated the hotel's proximity to the Iowa State Fair. Your comments regarding the humidity in your room are valuable, and we will certainly relay this information to our management team for consideration. We hope to welcome you back in the future for another enjoyable visit.
我仍在等待退还 100 美元押金。我们入住的那天晚上，酒店已客满，显然我们订到了一间通常无法使用的房间。我丈夫不得不把我们的电视机全部接好。电视机里什么都有，但刚刚才在房间里安装好。冰箱不在它应该放的地方，只是插在角落里。我们可以看出它刚插上电源，因为它还没有完全冷却。墙上有脏手的痕迹，但其他地方都很干净。所以，我不想说我们的经历很正常。热水浴缸无法使用，这就是我们预订这家酒店的全部原因。然而，工作人员都很棒。早餐很美味。工作人员绝对挽救了我们的住宿。我会再次住在那里，因为我觉得如果我将来能更好地与他们沟通，我就能得到一个更好的房间。
无烟房间有烟味。我让他们办理入住时过来闻一下。他们说已经注意到了，然后他们声称房间里有人吸烟，所以不退还押金，尽管我对此提出异议并提醒他们注意了这张纸条。
糟糕透顶
酒店里有股臭味，房间很恶心，浴缸有烧焦的痕迹，毛巾上沾满了红色污渍
位置很好
The bathroom needs help. The light in the ceiling was like a strobe light and the toilet needed shims, so it didn't rock back and forth. Otherwise, a reasonable place to stay!
The room was clean and the bed was comfortable. The staff is helpful and friendly. Would stay here again.
The room is very nice, big, quiet.
I thought this motel would be cheaper than Motel 6 but no. Econolodge wants $25 per pet per day!
We liked the area as its nearby my Uncles house. We have stayed here a few times in the past. It does the job and the places we like to visit are nearby as well. Saves on gas especially if you have a rental car.
Bath tub had no stopper when asked for one was told they would bring it . Never showed up, next morning was told they were tired so just didn't do it.
we liked the convenience of being right across from the iowa state fair my only complaint was the room needed a dehumidifier in it because our clothes that were left out overnight were damp