酒店回复: Thank you for the awesome rating. Our goal is to ensure that each and every guest has a pleasant stay. We are happy to hear that your stay was enjoyable. We are replacing furniture in few weeks. We appreciate your business and look forward to seeing you again.感谢您的好评。我们的目标是确保每位客人都能享受愉快的住宿体验。很高兴听到您入住愉快。我们将在几周内更换家具。感谢您的惠顾，期待您的再次光临。
2.0分
其他
原文
翻译提供方：Google
很臭
房间里弥漫着浓重的香烟味。
展开
酒店回复: Thank you for taking time to rate your stay. It looks as though your stay did not meet your expectations. We are sorry to hear this. We have already inspecting the room and resolving the issue you face. We work hard to provide all of our guests' with a clean, safe and friendly environment. We certainly hope that you will allow us another opportunity to serve your accommodation needs, in the future. We appreciate your business.
2.0分
家庭亲子
展开
While the towels and bedding were clean, our floors and trash cans definitely were not. There were trash and clumps of hair in our trash. After walking barefoot on the floor our feet were black with dirt. I didn’t want to complain and get moved to a different room far away from our 2nd room. It was close to our event location but definitely not somewhere I would choose to stay again unless there was no other choice.
展开
酒店回复: Thank you for providing feedback. Customer feedback is what we listen to so that we may provide all of our guests with an enjoyable experience. We are sorry you had some issues with the cleanliness but rest assure this issue will and is being addressed and handled accordingly. We appreciate your business.
1.0分
商务出差
Terrible, worst experience I have ever had. Dirty, sticky and smelly. I will not be back ever
展开
酒店回复: Thank you for taking time to provide feedback. We are sorry that your stay did not meet your expectations. Our staff works hard to provide a clean and friendly environment. We appreciate your business.
3.0分
商务出差
Staff was very nice. Exactly what I'd expect for the price I paid for the room. Needed something quick and cheap.
展开
酒店回复: Thank you for staying with us and providing feedback. We are happy to hear that our staff was accommodating and that your stay was enjoyable. We appreciate your business.
1.0分
商务出差
展开
Not so good
My room refrigerator went out destroying all the food i had previously went out and purchased for my entire weekend stay. When i made the desk attendant aware she came up to “fix” it and stated the refrigerator was just unplugged and to wait 15/30mins for it to recool. Which was fine because the food and drinks inside were already ruined but after the 30min wait i reached back out because the refrigerator was not cooling at all and the attendant “Nadia” Navia” was no longer on the clock at work and failed to make the second shift worker seat causing an even bigger inconvenience of me having to later move to a different room
展开
酒店回复: Thank you for your feedback. We are sorry that your stay did not meet your expectations. Please rest assure, that the issues you experienced are and will be addressed by the appropriate departments and handled accordingly. We appreciate your business.
3.0分
情侣出游
展开
It was an okay stay for the price. The bed was comfortable and breakfast was sufficient. I question the cleanliness as the floor was dirty and I saw two little roaches in the room.
展开
酒店回复: Thank you for staying with us and providing feedback. We take guest feedback serious. We are sorry to hear that you experienced some issues with the cleanliness of the room. Please rest assure, we do take pest control and cleanliness serious; therefore, we are addressing the issues and handling them accordingly. We appreciate your business.
5.0分
其他
展开
has a nice well lit up parking lot and plenty of cameras. parking lot looks like a football field at night safe and nothing shady around it smooth blacktop, i will stay again.
展开
酒店回复: Thank you for taking time to provide feedback about your stay. We are happy to hear that your stay was enjoyable. We appreciate your business and look forward to seeing you again, in the future.
非常友好和乐于助人
屋顶漏水，房间里的水槽总是发出很大的排水声，暖气开着的时候一直发出刺耳的尖叫声，而且房间里有股异味。
好
很臭
房间里弥漫着浓重的香烟味。
While the towels and bedding were clean, our floors and trash cans definitely were not. There were trash and clumps of hair in our trash. After walking barefoot on the floor our feet were black with dirt. I didn’t want to complain and get moved to a different room far away from our 2nd room. It was close to our event location but definitely not somewhere I would choose to stay again unless there was no other choice.
Terrible, worst experience I have ever had. Dirty, sticky and smelly. I will not be back ever
Staff was very nice. Exactly what I'd expect for the price I paid for the room. Needed something quick and cheap.
Not so good
My room refrigerator went out destroying all the food i had previously went out and purchased for my entire weekend stay. When i made the desk attendant aware she came up to “fix” it and stated the refrigerator was just unplugged and to wait 15/30mins for it to recool. Which was fine because the food and drinks inside were already ruined but after the 30min wait i reached back out because the refrigerator was not cooling at all and the attendant “Nadia” Navia” was no longer on the clock at work and failed to make the second shift worker seat causing an even bigger inconvenience of me having to later move to a different room
It was an okay stay for the price. The bed was comfortable and breakfast was sufficient. I question the cleanliness as the floor was dirty and I saw two little roaches in the room.
has a nice well lit up parking lot and plenty of cameras. parking lot looks like a football field at night safe and nothing shady around it smooth blacktop, i will stay again.