警察每天都在那里。那里住着很多无家可归的人。我住在那里是因为我们搬到这里工作后也在找个住处。这些人都是长期无家可归的人。不知为何，警察每天都来让我感觉不太安全。这里每件小事都要收费。除了 Extended Stay 酒店外，我从未在任何酒店为我的 ESA 宠物支付过费用。我再也不会住那里了。
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酒店回复: Dear Verna, We sincerely apologize for the concerns you experienced during your stay. We understand that the presence of law enforcement and the situation with the surrounding community affected your comfort. We are committed to ensuring our guests feel safe and comfortable, and we will work to improve this experience. Regarding the charges for ESA pets, we are sorry for any inconvenience caused. We truly appreciate your input and hope to welcome you back for a more positive stay.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for your feedback. We're glad to hear that our check-in staff provided you with great service. However, we sincerely apologize for the cleanliness issues you experienced in your room. This is not the standard we strive for, and we will address the concerns you've mentioned with our housekeeping team immediately. We appreciate your comments and are committed to improving. We hope to have the opportunity to provide you with a better experience during your next stay. Sincerely,Hotel Management
4.0分
其他
原文
翻译提供方：Google
房间很宽敞。
4.0分
家庭亲子
原文
翻译提供方：Google
欢迎非常热烈！
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酒店回复: Dear fabrice, Thank you for your kind words and for taking the time to share your experience at Extended Stay America. We are delighted to hear that you felt warmly welcomed upon your arrival. Providing a pleasant and friendly check-in experience is a priority for our team, and your appreciation means a lot. We’re also glad that our efforts helped make the start of your stay enjoyable. Your feedback encourages us to continue delivering excellent service to all our guests. It was a pleasure having you, and we hope to welcome you again on your next visit.Sincerely,Hotel Management
3.0分
其他
原文
翻译提供方：Google
没有意见
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酒店回复: Dear Robert,Thank you for taking the time to share your experience. We appreciate your stay and are sorry if any aspects of your visit did not fully meet your expectations. Your feedback is valuable and will help us enhance the quality of our services for future guests. We hope you will consider returning, so we have the opportunity to provide a more comfortable and enjoyable experience on your next visit.Sincerely,Hotel Management
3.0分
商务出差
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Except for the roach.
The staff is great, the building is solid. The area around is great. Good location with lots of local access. However, we did encounter what I believe to be an American cockroach.
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酒店回复: Dear Ian,Thank you for taking the time to share your feedback with us. We are pleased to know that our team left a positive impression and that you appreciated both the property and its convenient surroundings. At the same time, we regret that your experience was lessened by an unwelcome concern during your stay. Please accept our sincere apologies for the discomfort this caused. Your comments are very important and will be carefully reviewed with our team to ensure proper attention. We hope to have the chance to welcome you again and provide a more seamless and enjoyable visit in the future.Sincerely,Hotel Management
4.0分
朋友出游
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Late night arrival, Helpful staff at the desk when I arrived. Easy check-in, and the room was clean with everything I needed for a basic night’s stay. The bed was very comfortable.
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酒店回复: Dear Paula, We are glad to hear our team made your late-night arrival smooth and welcoming! It is wonderful that your room provided the comfort and essentials you needed for a restful stay. At Extended Stay America, we aim to make every guest feel at ease and well cared for. Thank you for sharing your experience, and we look forward to hosting you again on your future visits.Sincerely,Hotel Management
5.0分
家庭亲子
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The room was very clean and loved the convenience of kitchen supplies for cookware and eatery. Wonderful accommodating staff … Their tech guy even accommodated my daughter’s PlayStation to set-up for play while there on our stay. Parking is great and the place is quiet. Laundry room is another wonderful amenity. Loved it here and would highly recommend to anyone😊❤️👍
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酒店回复: Dear Christie,We are thrilled to hear how much you enjoyed the thoughtful touches and helpful service during your visit! It is wonderful to know our team went the extra mile to make your stay at Extended Stay America feel effortless and welcoming. Your kind words mean so much to us. We look forward to welcoming you back soon for another relaxing and enjoyable experience.Sincerely,Hotel Management
1.0分
商务出差
Arrived to find they were doing their audit. Had to sleep on the floor in the lobby for an hour before they could give me my room key. Got in my room at 0130
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酒店回复: Dear Jeffrey, We are truly sorry for the inconvenience you experienced upon arrival and understand how frustrating it must have been to wait so late to access your room. While nightly audits are an important part of operations, we regret that the timing impacted your stay and your rest. Your feedback is invaluable and will be shared with our team to help us improve our processes and communication. We sincerely hope you’ll consider returning so we can provide a far smoother and more comfortable experience in the future.Sincerely,Hotel Management
当我们周六下午办理入住手续时，看起来这位年轻女士心情不太好，但几天后，我们意识到她根本没有个性，没有客户服务，没有问候，也没有祝您有个愉快的一天，所以显然她每天都过得很糟糕。办理入住后，我们进入房间时发现楼上正在施工，从早上 8:15 左右就开始施工，所以我们无法入睡，每天都要忙到很晚。我们楼上的房间正在翻修，非常吵，我们房间的地毯非常脏，我们不得不使用家用拖鞋，结果把拖鞋底都弄脏了。真的非常脏，非常恶心。很遗憾，我再也不会住在西雅图穆基尔特奥长住美国套房酒店了。
警察每天都在那里。那里住着很多无家可归的人。我住在那里是因为我们搬到这里工作后也在找个住处。这些人都是长期无家可归的人。不知为何，警察每天都来让我感觉不太安全。这里每件小事都要收费。除了 Extended Stay 酒店外，我从未在任何酒店为我的 ESA 宠物支付过费用。我再也不会住那里了。
还好，万不得已。
入住人员很友好，信息也很灵通。房间闻起来不太干净。冰箱外面溅满了东西。柜台和桌子也不干净。床上用品看起来也不太干净。大堂和走廊看起来比房间干净。
房间很宽敞。
欢迎非常热烈！
没有意见
Except for the roach.
The staff is great, the building is solid. The area around is great. Good location with lots of local access. However, we did encounter what I believe to be an American cockroach.
Late night arrival, Helpful staff at the desk when I arrived. Easy check-in, and the room was clean with everything I needed for a basic night’s stay. The bed was very comfortable.
The room was very clean and loved the convenience of kitchen supplies for cookware and eatery. Wonderful accommodating staff … Their tech guy even accommodated my daughter’s PlayStation to set-up for play while there on our stay. Parking is great and the place is quiet. Laundry room is another wonderful amenity. Loved it here and would highly recommend to anyone😊❤️👍
Arrived to find they were doing their audit. Had to sleep on the floor in the lobby for an hour before they could give me my room key. Got in my room at 0130