酒店回复: Thank you for your detailed feedback. We’re sorry to hear the internet didn’t work well during your stay and that the breakfast didn’t include scrambled eggs — we appreciate you letting us know so we can look into improving both. Also, thank you for sharing the helpful tip about transportation savings to and from the Woodcrest train station; that’s great advice for future guests looking to save on travel costs. We hope to make your next stay even better!
酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found the hotel clean, and we appreciate your comments about your stay. We're sorry to hear that breakfast did not meet your expectations — we’re always looking for ways to improve and will take your comments into consideration.While we understand the hotel may feel a bit dated, we strive to provide a comfortable and welcoming environment for all our guests, whether for a short visit or an extended stay. Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for taking the time to rate your stay with us! We're glad to hear you had a positive experience overall. If there's anything we could have done to make your stay a perfect 10, we’d love to hear your suggestions.We appreciate your feedback and hope to welcome you back soon.
4.0分
家庭亲子
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The place was ok for a night but the door lock didn’t work properly the coffee machine is old and I wouldn’t use staff was great and helpful tried to call the front desk to fix the lock but the phone also was broken only stayed for the night otherwise I would ask to fix it the place was clean
2.0分
其他
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Rooms were not clean, open board under vanity from construction not completed, staff pushy and unfriendly, obviously not a great hotel. Won't stay there again.
1.0分
其他
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My experience at La Quinta Mt. Laurel – Philadelphia was unacceptable, especially during a trip for a family funeral. On Night 1, my Executive King room (314) had no heat. After returning at 11 PM to a freezing room, staff confirmed the heater was broken. At 1 AM, we had to move to a double queen.
In the new room, we found a live bug crawling in the bed. After killing it and reporting it, we were told housekeeping changed the sheets. The next day we returned to find the same dead bug still on the sheet, proving the linens were never replaced.
Management was unresponsive for two days. When we finally spoke to the manager, we were told, “Since you’re here for a funeral, why are you worried about the room?”—a disrespectful and completely inappropriate comment.
I was also charged multiple times. The hotel’s explanations did not match the actual transactions.
Overall:
– No heat in the room
– 1 AM relocation
– Bugs in the bed
– Dirty sheets left on the bed despite being told otherwise
– Multiple unauthorized charges
– Slow, dismissive, and unprofessional management
I would not recommend this property to anyone.
3.0分
家庭亲子
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Staff were great! My room wasn’t that clean, I got bit few times by something and unfortunately there was loud couple for several hours affecting guests sleep at 2:30 am. I don’t think this is something that staff can control. But noise ordinances would be great.
非常干净，古色古香……入住很方便。
酒店外表和内部设施比较新，和图片吻合。超过一般三星水平。房间比较干净，我个人认为适合商务和出游。周末很难订到，而且价格比周中翻倍。 酒店位置靠近73号公路，出行方便。缺点： 酒店隔音一般，如果邻居很吵，会影响到休息。酒店有人吸**时，会闻到**的嗅味（新泽西**合法）。这时需要开空调通风。早餐很差，没什么吃的。总的来说价格经济实用，房间宽敞，设施较完备。但是不隔音，会收到其它住户影响。适合短住，旅行。
安全入住
房间里的网络不太好。
早餐没有炒鸡蛋。
从酒店使用网约车应用程序到伍德克拉斯特火车站，然后乘坐火车到费城市中心，再从火车站使用网约车应用程序到酒店，往返车费大约可以节省 40 美元。
酒店看起来有点老旧，但很干净。可惜早餐不太好，所以我们决定出去吃。如果是过夜的话还可以，但不太适合长期住宿。
好的
The place was ok for a night but the door lock didn’t work properly the coffee machine is old and I wouldn’t use staff was great and helpful tried to call the front desk to fix the lock but the phone also was broken only stayed for the night otherwise I would ask to fix it the place was clean
Rooms were not clean, open board under vanity from construction not completed, staff pushy and unfriendly, obviously not a great hotel. Won't stay there again.
My experience at La Quinta Mt. Laurel – Philadelphia was unacceptable, especially during a trip for a family funeral. On Night 1, my Executive King room (314) had no heat. After returning at 11 PM to a freezing room, staff confirmed the heater was broken. At 1 AM, we had to move to a double queen.
In the new room, we found a live bug crawling in the bed. After killing it and reporting it, we were told housekeeping changed the sheets. The next day we returned to find the same dead bug still on the sheet, proving the linens were never replaced.
Management was unresponsive for two days. When we finally spoke to the manager, we were told, “Since you’re here for a funeral, why are you worried about the room?”—a disrespectful and completely inappropriate comment.
I was also charged multiple times. The hotel’s explanations did not match the actual transactions.
Overall:
– No heat in the room
– 1 AM relocation
– Bugs in the bed
– Dirty sheets left on the bed despite being told otherwise
– Multiple unauthorized charges
– Slow, dismissive, and unprofessional management
I would not recommend this property to anyone.
Staff were great! My room wasn’t that clean, I got bit few times by something and unfortunately there was loud couple for several hours affecting guests sleep at 2:30 am. I don’t think this is something that staff can control. But noise ordinances would be great.