酒店回复: Dear Guest,We’re very sorry to hear about your experience. This is not the standard we strive for, and we’re taking immediate steps to address the issues you mentioned. Your feedback is important, and we appreciate you bringing it to our attention.Sincerely,
3.0分
其他
原文
翻译提供方：Google
它需要清洁，只是因为酒店旧并不意味着它可以清洁。
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酒店回复: Dear Guest,Thank you for your feedback. We sincerely apologize if the cleanliness of the hotel did not meet your expectations. We are fully committed to maintaining high standards of hygiene and comfort for all our guests. Your comments have been shared with our housekeeping team to ensure improvements are made. We truly value your input and hope to have the opportunity to welcome you again for a better experience.Kind Regards,
1.0分
商务出差
原文
翻译提供方：Google
酒店和照片上显示的不一样。
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酒店回复: Thank you for your feedback. We're sorry the hotel did not meet your expectations and will review the photos to ensure they accurately reflect the property.
4.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you, John, for your feedback and for choosing to stay with us! We’re glad you had a pleasant stay and hope to welcome you back again soon.
4.0分
其他
原文
翻译提供方：Google
它很舒服而且很好。
2.0分
商务出差
No blankets. Water turned off, so couldn’t flush the toilet or shower. Noisy renovations going on. Paint fumes. Lumpy pillows. Just a terrible stay!
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酒店回复: Dear Guest,Thank you for your feedback. We’re truly sorry for the discomfort you experienced during your stay, especially regarding the water outage, renovation disturbances, and room conditions. This is not the experience we aim to provide.We appreciate your comments and are taking steps to address these issues. We hope to have the chance to welcome you back for a much-improved stay.Best regards,
我对房间的设施和住宿条件不太满意，感觉像是被迫住进去的。
我们入住的时候这家酒店正在装修，很乱，我们住的房间是没有翻新装修的房间。设施比较旧。 不过翻新以后应该会不错。服务人员态都度很好。我们第一个房间因为附近装修灰尘很大，马上给我们换了一个楼上的房间。早餐有简单的pancake, 水果，咖啡，面包等。
员工太棒了！真是赞不绝口。每个员工都很棒。小区环境很差，宠物区也很糟糕。到处都是滚烫的石头，我家狗狗想找个地方方便的时候，偶然发现了一个室外人体厕所。大多数住在这里的人都住在那里，这还好，但这里有很多通宵**的人。我不会再住了。
如果网上显示这套房子正在装修就好了。唯一可用的便利设施就是游泳池。闻起来有油漆味。前台区域完全被拆了。二楼一半被封了。地毯和毯子上到处都是污渍。淋浴间里有霉菌。绝对和网上显示的不一样。这太荒谬了
浴室非常脏，沾满了粪便，游泳池无人照管，他们提供的早餐非常简陋。
它需要清洁，只是因为酒店旧并不意味着它可以清洁。
酒店和照片上显示的不一样。
好的
它很舒服而且很好。
No blankets. Water turned off, so couldn’t flush the toilet or shower. Noisy renovations going on. Paint fumes. Lumpy pillows. Just a terrible stay!