The hotel advertised that the room that we booked could sleep 6. When we arrived the room only had 2 king beds and nothing else. The person at the front didn’t offer me a new room or a roll away bed so we had to figure out how to sleep 4 adults and 2 teenagers in 2 beds. Not a good experience.
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酒店回复: Thank you for your feedback. Our property does not advertise or offer rollaway beds, and the room you booked includes 2 king beds, & sofa which is suitable for 4 adults. The teenagers can share the second bed, as shown in the room description at the time of booking.If your group requires additional sleeping space, we can add an extra room for your stay based on availability. You are also welcome to explore other accommodations if this setup does not meet your needs.
1.0分
其他
Didn't have the money for the deposit after I already paid for it online so I was forced to sleep in the car sad
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酒店回复: We’re truly sorry to hear about your experience. However, as clearly stated in our policy, a $50 refundable incidental deposit is required upon check-in. This policy applies to all guests and is fully refundable at checkout if no damages or incidentals occur. We always recommend reviewing the deposit requirement before arrival to avoid any inconvenience.
2.0分
其他
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The breakfast meats were overcooked
Some portion were hard like they stayed in the microwave too long.
The bathtub had stains and the water was lukewarm.
It seems the room was remodeled.
The gentlemen at the front desk was nice, I had an issue with being overcharged for an extra stay, when I only stayed for 1night stay. The clerk immediately research the issue and refund the charges.
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酒店回复: Response:Thank you for sharing your feedback with us. We’re glad to hear that our front desk team provided helpful service and promptly resolved the billing issue. However, we’re very sorry to learn about the concerns you experienced with breakfast quality, bathroom cleanliness, and water temperature. Your comments have been shared with our housekeeping and kitchen teams to ensure improvements are made. We truly appreciate you taking the time to let us know and hope you’ll consider giving us another opportunity to provide a better experience in the future.
5.0分
其他
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Clean ,staff friendly ,great location , breakfast is amazing when they have the biscuits and gravy available it’s hit and miss I’ve stayed there three times only had it once
床很舒服，房间宽敞，配有迷你吧和微波炉。含简便欧陆式早餐。价格优惠。
我们度过了一段愉快的时光，受到了极好的款待。
从马路到酒店很困难，我们不得不绕过它好几次才能到达那里。
接待我们的人不知道如何给我们钥匙，他说有一个问题，无论谁收到钥匙都会留下不好的印象。
这是一个不错的住宿选择，但我给它打4分是因为早餐很糟糕，没有欧陆式早餐的基本条件，除此之外很舒服
非常好，谢谢，恭喜
都好
The hotel advertised that the room that we booked could sleep 6. When we arrived the room only had 2 king beds and nothing else. The person at the front didn’t offer me a new room or a roll away bed so we had to figure out how to sleep 4 adults and 2 teenagers in 2 beds. Not a good experience.
Didn't have the money for the deposit after I already paid for it online so I was forced to sleep in the car sad
The breakfast meats were overcooked
Some portion were hard like they stayed in the microwave too long.
The bathtub had stains and the water was lukewarm.
It seems the room was remodeled.
The gentlemen at the front desk was nice, I had an issue with being overcharged for an extra stay, when I only stayed for 1night stay. The clerk immediately research the issue and refund the charges.
Clean ,staff friendly ,great location , breakfast is amazing when they have the biscuits and gravy available it’s hit and miss I’ve stayed there three times only had it once