酒店回复: Dear Mehmet,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any disappointment in the accommodations and amenities that you received during your visit. All of your feedback is gratefully received and will be kept in mind for the future. It is our hope that you will consider giving us another chance soon; we're confident that we can impress you.
酒店回复: Dear Sophie,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any upkeep or cleanliness concerns during your visit, as both of these matters are incredibly important to us. All of your feedback is gratefully received and will be kept in mind for the future. Thank you, and we hope to see you again soon.
1.0分
其他
原文
翻译提供方：Google
从未清洁过。您触摸或看到的一切都很旧。不适合人类居住。
展开
酒店回复: Dear Vitaliy,Please accept our apologies for any inconvenience during your stay. What you've described does not reflect the typical experience of our guests. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of comfort and cleanliness going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
5.0分
其他
原文
翻译提供方：Google
安静的地方，下班后可以睡觉和放松。办公室的人都超级好。
3.0分
其他
原文
翻译提供方：Google
只住一晚
该物业缺少维护和深度清洁。
但住一晚还可以。
1.0分
家庭亲子
原文
翻译提供方：Google
据说是禁烟房间，烟味很重，我不能带着一岁的婴儿和我的家人呆在那里。
展开
酒店回复: Dear Javier,We appreciate you choosing to stay with us and leaving us feedback. It is disappointing to read that we were unable to meet your expectations. This is not typical for a stay with us as we work with pest control consistently. Your comments will be shared with our team to see where we fell short. We hope that you will give us another chance in the future to show you a much better stay.
3.0分
家庭亲子
展开
The heating unit was very loud and sounded like it was on its last legs although it did heat the room. Low lighting. But you could still tell it was in shabby shape. Curtains looked like they were going to fall down. For $75 I expected more. Wish I’d gone with one of the many chains nearby for $5 more.
1.0分
其他
展开
DO NOT STAY HERE!!! COCKROACHES EVERYWHERE! And they still have the NERVE to try and charge so much money to stay in this cesspool. Im all for cheap hotels and understand you get what you pay for. But even when I brought it up to the office clerk, no apology, no refund, just blank stares with a crooked smile. ********** should not be booking rooms for this location! If they were smart, they would drop this hotel from their site!!!!!!!!!
展开
酒店回复: It's our hope that your time in Mount Laurel went well; however, we're sorry to hear that this stay did not reflect our usual standards of comfort, service, and value. Your feedback has been noted and will be used to help ensure everything is in order for future guests. Thank you for bringing your experience to our attention.
4.0分
其他
展开
Room was clean. Staff is very pleasant and helpful. Safe and quiet. Close to great places to eat and Wawa close by too. There are two dispenseries if you are into that sort of thing. Linens and towels refreshed on a daily basis as well. No problem with having my ESA. Laundry and vending available as well. Only one item that needs improvement, ice machine out of order.
正在装修
办理入住手续的那位先生不太友好，他让我感觉很不舒服，就好像我选错了地方！你不得不隔着窗户和他说话，大厅的门是锁着的！后来从前台的女士那里得知，酒店正在装修，所以门是锁着的！她让我感觉住在这里更好了！！她还给了我看起来更干净的新毛巾（房间里的毛巾状况很差）。淋浴间的地板上有黑点……不得不穿凉鞋洗澡！！！床很舒服！救命稻草是那位女士，她缓解了我的不适！我知道这家汽车旅馆正在装修，但他们应该让房间看起来更好，毛巾看起来也更实用！
这是我在美国住过的最差的酒店。他们在*******上发布了不错的照片，但是当我登记入住并进入房间时，一切都与*******上的照片不一样。房间很脏、很吵、很不安全，设施也很旧。床罩上有洞。虽然这是一间无烟房，但闻起来就像我们进房间前几分钟有人在房间里抽烟一样。我强烈建议大家不要住在那家酒店。
太恶心了，潮湿，潮湿，我敢打赌，在我到达之前，他们会在我门上贴上禁烟标志。就算给多少钱我也不会光脚走在这层楼上。浴室很糟糕。真的很失望
从未清洁过。您触摸或看到的一切都很旧。不适合人类居住。
安静的地方，下班后可以睡觉和放松。办公室的人都超级好。
只住一晚
该物业缺少维护和深度清洁。
但住一晚还可以。
据说是禁烟房间，烟味很重，我不能带着一岁的婴儿和我的家人呆在那里。
The heating unit was very loud and sounded like it was on its last legs although it did heat the room. Low lighting. But you could still tell it was in shabby shape. Curtains looked like they were going to fall down. For $75 I expected more. Wish I’d gone with one of the many chains nearby for $5 more.
DO NOT STAY HERE!!! COCKROACHES EVERYWHERE! And they still have the NERVE to try and charge so much money to stay in this cesspool. Im all for cheap hotels and understand you get what you pay for. But even when I brought it up to the office clerk, no apology, no refund, just blank stares with a crooked smile. ********** should not be booking rooms for this location! If they were smart, they would drop this hotel from their site!!!!!!!!!
Room was clean. Staff is very pleasant and helpful. Safe and quiet. Close to great places to eat and Wawa close by too. There are two dispenseries if you are into that sort of thing. Linens and towels refreshed on a daily basis as well. No problem with having my ESA. Laundry and vending available as well. Only one item that needs improvement, ice machine out of order.