酒店回复: Dear Alessandro,Thank you for sharing your feedback. We’re delighted to hear that you and your father enjoyed your stay and that our convenient location near Arrowhead Stadium helped make your Chiefs game experience memorable. We’re also glad you found the suite comfortable, clean, and our service welcoming.We appreciate your comments regarding the breakfast variety and will continue working to improve it. We hope you were able to enjoy some of our other amenities, such as our hot breakfast with the yogurt parfait machine and 24-hour coffee.We look forward to welcoming you back on your next visit to Kansas City!Sincerely,Sonesta Essential Hotels & Suites
3.0分
其他
Canned spinach and corn for breakfast? That’s a first. Bathroom fan probably woke up neighbors. Greasy tv remote.
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酒店回复: Dear Bryan Anderson,Thank you for staying with us and for your review. We’re sorry to hear that some aspects of your stay did not meet expectations. Our breakfast offers a wide variety of options, and we’ve received many compliments from our guests, but we apologize if it didn’t meet your preference that day. Regarding the bathroom fan or any maintenance concerns, if these had been mentioned to our front desk, we would have loved to have our maintenance team address them immediately or move you to another room to ensure a comfortable stay.We hope you’ll give us another opportunity to provide a more enjoyable experience. On your next visit, you can also enjoy our 24-hour coffee, hot chocolate, and tea station and the convenience of being right off the highway for easy access to the hotel.Sincerely,Sonesta Essential Hotel & Suites
5.0分
其他
The staff was super, the room was clean and comfy. We enjoyed our stay. It is a place we will visit again as we travel.
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酒店回复: Dear Marla Martin,Thank you for staying with us and for your wonderful review. We’re delighted to hear that you enjoyed your clean and comfortable room and that our staff made your stay memorable.We would love to welcome you back anytime you travel this way. On your next visit, enjoy our variety of breakfast options with a build-your-own parfait and the convenience of being just 20 minutes from downtown Kansas City for easy access to shopping, dining, and attractions.Sincerely,Sonesta Essential Hotel & Suites
4.0分
家庭亲子
The breakfast food was nasty. The A/C unit made a weird rattling sound all night. The employees were great!
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酒店回复: Dear Josh Tucker,Thank you for staying with us and for your review. We’re glad to hear our employees made a positive impression, and we sincerely apologize for the issues with the breakfast and the A/C unit. We’ve received many compliments on our breakfast, but we’re sorry it did not meet your expectations that day. If the A/C issue had been mentioned to our front desk, we would have loved to have our maintenance team fix it or move you to another room to ensure a comfortable stay.We hope you’ll give us another opportunity to provide a seamless experience. On your next visit, you can also enjoy our 24-hour coffee, hot chocolate, and tea station and the convenience of being very close to the Chiefs and Royals stadiums and Cable Dahmer Arena.Sincerely,Sonesta Essential Hotel & Suites
3.0分
其他
We found bugs when we first walked in and the ac didn’t work other than that it was good all the staff was super friendly and helpful
5.0分
其他
Beautifully remodeled gem in Blue Springs! Excellent stay, great room, new everything, great breakfast, you definitely will not be disappointed!
4.0分
其他
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Staff was nice.The room was quiet. The free breakfast was good, with eggs, potatoes, sausage, spinach, corn, a yogurt dispenser, cereal, toast, milk, juices, a drink machine (coffees, hot chocolate), tea, and probably some other things. Conveniently located next to the interstate, with restaurants and exit away.
3.0分
情侣出游
For a one night stay in that area, the hotel was a good choice in both price and accommodations.
我们的房间不大，但住一晚足够了。房间里有电视、咖啡和茶具以及小冰箱。早餐也很棒。以这个价格来说，性价比很高。
干净整洁的汽车旅馆。因为靠近高速公路，有点吵，而且早餐也比较简单。
我和81岁的父亲一起旅行，目标是去箭头体育场观看堪萨斯城酋长队的比赛，那里离这家酒店很近。由于我们订的套房价格很优惠，所以目标达成得非常好。酒店的清洁度和服务都很好。我只想推荐更多种类的食物，但总的来说，一切都很好。
Canned spinach and corn for breakfast? That’s a first. Bathroom fan probably woke up neighbors. Greasy tv remote.
The staff was super, the room was clean and comfy. We enjoyed our stay. It is a place we will visit again as we travel.
The breakfast food was nasty. The A/C unit made a weird rattling sound all night. The employees were great!
We found bugs when we first walked in and the ac didn’t work other than that it was good all the staff was super friendly and helpful
Beautifully remodeled gem in Blue Springs! Excellent stay, great room, new everything, great breakfast, you definitely will not be disappointed!
Staff was nice.The room was quiet. The free breakfast was good, with eggs, potatoes, sausage, spinach, corn, a yogurt dispenser, cereal, toast, milk, juices, a drink machine (coffees, hot chocolate), tea, and probably some other things. Conveniently located next to the interstate, with restaurants and exit away.
For a one night stay in that area, the hotel was a good choice in both price and accommodations.