酒店回复: Estimado Adonis,Gracias por tomarse el tiempo de contarnos su experiencia en RED ROOF INN MT LAUREL. Lamento que tu experiencia no haya cumplido con tus expectativas. Acepte nuestras más sinceras disculpas por las condiciones que no estuvieron a la altura de sus estándares y que obstaculizaron su estadía. En Red Roof, nuestro objetivo es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Nos encantaría tener otra oportunidad de brindarte una mejor experiencia la próxima vez que estés en la ciudad. Muy tuyo,JonathanRed Roof Management RediResponse Specialist
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其他
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翻译提供方：Google
没有行
2.0分
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翻译提供方：Google
坏的
1.0分
情侣出游
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No refrigerator, no microwave, not even a coffee pot. The room was substandard. There was stuff splattered on the wall. The sink was clogged and we reported it the first night we arrived. No one ever came to fix it. Our room was upstairs and when we went to take the stairs they have everyone put the trash right by the stairs. There was trash piled up and overflowing. Not a very pleasant look or smell. You had to wait for maintenance to collect it whenever. Was not satisfied at all but it was too late to walk away because we would have lost our money for the three nights. This is the second Red Roof Inn we stayed at with similar experiences. Never again. I won’t be recommending Red Roof to anyone.
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酒店回复: Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Red Roof Inn Mt Laurel. I am saddened to know that the state of the sink and cleanliness did not meet your expectations. We apologize for any disappointment regarding the absence of a refrigerator, microwave or in-room coffee. Our records show that you booked a Standard room type, which, unfortunately, doesn't include those features. If you desire these amenities on your next stay, we recommend selecting a Superior room type for a more enhanced experience.Thank you again for sharing your experience with us. I hope you will allow us the opportunity to provide you with an improved experience during your next visit at Red Roof.Sincerely,ErikaRed Roof Management RediResponse Specialist
很满意 服务态度也很好
酒店干净整洁，就是希望能有个微波炉和小冰箱。
房间不是太干净。床单不合身。客房服务很晚才来。标准间没有微波炉和冰箱。
房间可以更干净些。标准间没有冰箱和微波炉。服务和员工都很棒。
这个价格还算可以。
我很喜欢这里，但住得越久，你就会发现一些奇奇怪怪的人。如果你喜欢这种“疯狂”，那就住这吧。
条件不是最好的
没有行
坏的
No refrigerator, no microwave, not even a coffee pot. The room was substandard. There was stuff splattered on the wall. The sink was clogged and we reported it the first night we arrived. No one ever came to fix it. Our room was upstairs and when we went to take the stairs they have everyone put the trash right by the stairs. There was trash piled up and overflowing. Not a very pleasant look or smell. You had to wait for maintenance to collect it whenever. Was not satisfied at all but it was too late to walk away because we would have lost our money for the three nights. This is the second Red Roof Inn we stayed at with similar experiences. Never again. I won’t be recommending Red Roof to anyone.