酒店回复: Estimado Adonis,Gracias por tomarse el tiempo de contarnos su experiencia en RED ROOF INN MT LAUREL. Lamento que tu experiencia no haya cumplido con tus expectativas. Acepte nuestras más sinceras disculpas por las condiciones que no estuvieron a la altura de sus estándares y que obstaculizaron su estadía. En Red Roof, nuestro objetivo es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Nos encantaría tener otra oportunidad de brindarte una mejor experiencia la próxima vez que estés en la ciudad. Muy tuyo,JonathanRed Roof Management RediResponse Specialist
1.0分
其他
原文
翻译提供方：Google
没有行
2.0分
其他
原文
翻译提供方：Google
坏的
2.0分
商务出差
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It has been my frequent stay for work and I’ve seen a de line since then, staff are nice and helpful but the cleanliness has been in decline, sheets and pillow cases are not clean and obviously reused?? Smell is just terrible as it’s smoking every room even if I clearly opt for smoke free/non smoking room. I’m still positive it could be turned around but for a couple bucks and someone’s offering a cleaner facility, no brainer to switch and be comfortable for another day of work just for a though, let your business shine and continue to be strong by taking consideration to our reviews, all the best!
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Mt Laurel. We are happy that you found our staff to be nice and helpful. We always strive to provide a pristine and comfortable experience for all our guests and we are disappointed to learn that you were unsatisfied with the cleanliness. We aim to provide you with an exceptional experience at Red Roof. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.Sincerely, HannahRed Roof Management RediResponse Specialist
2.0分
朋友出游
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I was traveling with friends, we only stayed one night. Unfortunately it wasn't a smoke free room, smell of the smoke was disgusting. For 1 night it was survive able but I would not recommended for longer stay. Room wasn't the cleanness either.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Mt Laurel. It's unfortunate to know that your stay was inconvenienced by the odor you detailed and that you are unsatisfied with the cleanliness. Please accept our sincerest apologies.We aim to provide you with an exceptional experience at Red Roof. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,HannahRed Roof Management RediResponse Specialist
酒店干净整洁，就是希望能有个微波炉和小冰箱。
房间不是太干净。床单不合身。客房服务很晚才来。标准间没有微波炉和冰箱。
房间可以更干净些。标准间没有冰箱和微波炉。服务和员工都很棒。
这个价格还算可以。
我很喜欢这里，但住得越久，你就会发现一些奇奇怪怪的人。如果你喜欢这种“疯狂”，那就住这吧。
条件不是最好的
没有行
坏的
It has been my frequent stay for work and I’ve seen a de line since then, staff are nice and helpful but the cleanliness has been in decline, sheets and pillow cases are not clean and obviously reused?? Smell is just terrible as it’s smoking every room even if I clearly opt for smoke free/non smoking room. I’m still positive it could be turned around but for a couple bucks and someone’s offering a cleaner facility, no brainer to switch and be comfortable for another day of work just for a though, let your business shine and continue to be strong by taking consideration to our reviews, all the best!
I was traveling with friends, we only stayed one night. Unfortunately it wasn't a smoke free room, smell of the smoke was disgusting. For 1 night it was survive able but I would not recommended for longer stay. Room wasn't the cleanness either.