酒店回复: ¡Muchas gracias por compartir sus comentarios! Nos alegra saber que disfrutó su estancia y que todo estuvo bien. Nos complace saber que el estacionamiento gratuito le resultó muy seguro y conveniente, y que nuestro equipo contribuyó a que su visita fuera aún más agradable.Apreciamos sinceramente su confianza y esperamos darle la bienvenida nuevamente muy pronto para otra excelente experiencia.
5.0分
其他
I have stayed here before, wonderful hotel, great staff. The rooms are starting to show a little wear
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酒店回复: Dear Jeff,Thank you so much for the perfect rating and for choosing to stay with us again! We're thrilled to have you back and delighted that you continue to enjoy your experiences at Aloft Rogers Bentonville.It's wonderful to hear such positive feedback about our team. We're so glad they've made your visits memorable. We truly appreciate your loyalty and your comments about the rooms, as guest feedback helps us maintain the high standards we strive for.We look forward to welcoming you back on your next visit to the area!Warm regards,Guest Experience TeamAloft Rogers Bentonville
5.0分
商务出差
Lacee was so nice! Every hotel needs her attitude and hospitality, I had an excellent stay! I will definitely be staying again!
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酒店回复: Thank you so much for your wonderful feedback! We’re thrilled to hear that Lacee made such a positive impression during your stay—she truly embodies the spirit of hospitality we strive for. Your kind words will be shared with her and the rest of our team.We’re delighted that you had an excellent experience and look forward to welcoming you back for another great stay soon!
2.0分
商务出差
Room wasn't cleaned properly, trash stil left in trash can. Half way bottles of water in fridge, room not vacuum etc.....
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your room did not meet our usual standards of cleanliness. This is not the experience we strive to provide, and we sincerely apologize for the oversight.Please know that your comments have been shared with our housekeeping team for immediate follow-up and retraining to ensure this does not happen again. We would appreciate the opportunity to make this right, if you're still on property or plan to visit again, please contact our front desk or management team directly so we can personally ensure a comfortable and pleasant stay.We appreciate your understanding and thank you for bringing this to our attention.
4.0分
其他
Need to repaint the halls, they were tacky and quite a bit of damage to the furniture around the hotel and in the room
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酒店回复: Thank you for letting us know. I for past it along to management, but I hope that you did enjoy your stay while you was here. Hope to see you soon.
5.0分
其他
The parking was great and very easily accessible. The staff made sure that the room was in tip top shape and made our entire stay just a little easier!
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酒店回复: Thank you so much for the amazing 10/10 review! We’re thrilled to hear that you found our parking convenient and that our team helped make your stay easy and enjoyable. It’s great to know your room was just the way you wanted it — our staff takes a lot of pride in keeping everything in top shape. We appreciate you choosing Aloft Rogers-Bentonville and can’t wait to welcome you back for another great stay!
5.0分
其他
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love this hotel. staff extremely friendly. had a great bar and a pool table to enjoy. only complaint we would have and that has nothing to do with the hotel was our room faces the highway and it was pretty noisy. super comfortable and great kocation
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酒店回复: We are glad you enjoyed your stay with us and I'm sorry about the noise from the highway. Hope to see you back soon.
3.0分
其他
Refrigerator was broken and door wouldn't close. It was leaking on the floor. Also the room smelt heavily of perfume
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酒店回复: Thank you so much for your review. We apologize for the issues you have encountered during your stay. This is not a standard we uphold as an Aloft property, so we are grateful you have brought this up to our attention. We'd love to host you again for a great stay next time you are in town!
绝对是一次很棒的体验
酒店的整体设计，包括酒吧在内，都挺不错的，但是餐饮方面就完全是浪费时间了。他们不应该宣传说早餐要额外收费。他们只给一张10美元的券，你只能用它买加油站里的东西，或者点一个微波炉加热的三明治/卷饼。房间虽然小但很漂亮。大堂里那种尽量减少员工人数的做法真的行不通。
是的，当然，非常安全，免费停车，一切都很好。
I have stayed here before, wonderful hotel, great staff. The rooms are starting to show a little wear
Lacee was so nice! Every hotel needs her attitude and hospitality, I had an excellent stay! I will definitely be staying again!
Room wasn't cleaned properly, trash stil left in trash can. Half way bottles of water in fridge, room not vacuum etc.....
Need to repaint the halls, they were tacky and quite a bit of damage to the furniture around the hotel and in the room
The parking was great and very easily accessible. The staff made sure that the room was in tip top shape and made our entire stay just a little easier!
love this hotel. staff extremely friendly. had a great bar and a pool table to enjoy. only complaint we would have and that has nothing to do with the hotel was our room faces the highway and it was pretty noisy. super comfortable and great kocation
Refrigerator was broken and door wouldn't close. It was leaking on the floor. Also the room smelt heavily of perfume