The lady who did the late night check inside was the nicest person ever!
Also, I had a tuck and trailer and she suggested a place for me to park which would be out of the way. Rooms were super clean, beds were extremely comfortable, the bathroom was very recently updated the shower was great. Room was large and spacious.
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lenoir. It's wonderful to hear about your positive experience with our late-night check-in and the helpful suggestion for your truck and trailer parking. We're delighted that you found the rooms super clean, the beds extremely comfortable, and enjoyed the recently updated bathroom and spacious room. We strive to provide excellent service and comfortable accommodations for all our guests.Your feedback is essential to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,JannaRed Roof ManagementRediResponse Specialist
5.0分
其他
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It’s worth it
The man who worked with us to check in was very hospitable and generous. The house keeping woman I met was also very nice and helpful. Good place to stay for a good price.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Lenoir. I'm delighted to hear that you found our check-in staff and housekeeping team to be hospitable and helpful. We always aim to provide excellent service, and it's rewarding to know that our efforts made a positive impact on your stay. We appreciate you recognizing the value we offer.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,AnnRed Roof ManagementRediResponse Specialist
4.0分
其他
Room is updated, very clean, parking spots right next to your outdoor door room. Quiet. Great value.I would stay here again. Sept2025.
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酒店回复: Dear Hotel Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lenoir. We're delighted to hear you enjoyed the updated room, cleanliness, convenient parking, and quiet atmosphere. It's fantastic knowing you found great value and would stay with us again. We aim to provide an exceptional experience for all our guests.Here at Red Roof, we hope to continue to provide great experiences for you. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,PrincessRed Roof Management RediResponse Specialist
5.0分
家庭亲子
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Front desk was very hospitable, room was and smelled clean , able to park right outside of room ..... Overall for an older place , you can't beat it for the $ .....only thing I'd change is the brand of coffee in the room 😁
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lenoir. We're delighted to hear that you found our front desk hospitable and your room clean. It’s great you appreciated the convenient parking and the value for money. We appreciate your feedback about the coffee; we will explore better options.Thank you for choosing Red Roof and for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,ErikaRed Roof Management RediResponse Specialist
5.0分
其他
It's very close to the Lenoir Greenway,very enjoyable trail. Also very close to restaurants. Awesome location
2.0分
其他
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The room was fine and the woman at the counter was friendly enough. But two things that spoiled the stay, and my sleep:
The bed frame was broken. Every move I made caused a metal-on-metal clank noise that jolted me awake at least 5 times. Also, the air conditioner was in disrepair. Not only was it disturbingly loud when the compressor kicked on, but it failed to maintain temperature. I awoke in the middle of the night to a much warmer room than I fell asleep in.
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lenoir. I am glad to know that you were pleased with the room and our friendly staff. However, the situation you mentioned regarding the bed frame and the air-conditioning unit is truly upsetting.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Thank you for sharing your concerns and we would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,DevineRed Roof ManagementRediResponse Specialist
5.0分
其他
It is a local small hotel, OK for one night. Did not feel safe walking around at night.
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酒店回复: Dear Valued Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Lenoir. We understand that the hotel was adequate for a one-night stay, but we're sorry you did not feel safe walking around the area at night.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ZyRed Roof ManagementRediResponse Specialist
5.0分
情侣出游
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Although there was no in room coffee, there was coffee always available in the lobby. We had an accessible room and it was very well designed. The location was convenient to food and shopping.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Lenoir. I am sorry to hear about the disturbance from the individuals around the property. We strive to provide a peaceful environment for all our guests. I appreciate you bringing this to our attention.We value your business and want to ensure your complete satisfaction. Thank you for choosing Red Roof. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
5.0分
家庭亲子
I was renovated recentlly due to I stay last year and we notice al upgrade that they did to the room. Bathroom arehuge
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酒店回复: Dear Abel,Thank you for taking the time to share your experience at Red Roof Inn Lenoir. We are delighted to hear that you enjoyed the recent renovations and upgrades to our rooms, particularly the bathrooms. It's wonderful that you noticed and appreciated the improvements since your last stay. We always strive to enhance our guest experience and your positive feedback is very encouraging. Thank you for choosing Red Roof. We look forward to having you visit with us again in the future.Sincerely,ViktorRed Roof Management RediResponse Specialist
美好的
The lady who did the late night check inside was the nicest person ever!
Also, I had a tuck and trailer and she suggested a place for me to park which would be out of the way. Rooms were super clean, beds were extremely comfortable, the bathroom was very recently updated the shower was great. Room was large and spacious.
It’s worth it
The man who worked with us to check in was very hospitable and generous. The house keeping woman I met was also very nice and helpful. Good place to stay for a good price.
Room is updated, very clean, parking spots right next to your outdoor door room. Quiet. Great value.I would stay here again. Sept2025.
Front desk was very hospitable, room was and smelled clean , able to park right outside of room ..... Overall for an older place , you can't beat it for the $ .....only thing I'd change is the brand of coffee in the room 😁
It's very close to the Lenoir Greenway,very enjoyable trail. Also very close to restaurants. Awesome location
The room was fine and the woman at the counter was friendly enough. But two things that spoiled the stay, and my sleep:
The bed frame was broken. Every move I made caused a metal-on-metal clank noise that jolted me awake at least 5 times. Also, the air conditioner was in disrepair. Not only was it disturbingly loud when the compressor kicked on, but it failed to maintain temperature. I awoke in the middle of the night to a much warmer room than I fell asleep in.
It is a local small hotel, OK for one night. Did not feel safe walking around at night.
Although there was no in room coffee, there was coffee always available in the lobby. We had an accessible room and it was very well designed. The location was convenient to food and shopping.
I was renovated recentlly due to I stay last year and we notice al upgrade that they did to the room. Bathroom arehuge