酒店回复: Hello Raymond,We appreciate your feedback and would like to thank you for choosing to stay with us. Should you have any further comments or concerns, please feel free to reach out to our management team directly. We hope to welcome you back in the future for an improved experience.
5.0分
情侣出游
原文
翻译提供方:Google
交通便利,靠近高速公路,服务良好,早餐尚可,不是最好的
4.0分
家庭亲子
原文
翻译提供方:Google
有一天,他们在规定的时间之前就把早餐拿走了。
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酒店回复: Hello Georgina cadena,We apologize for any inconvenience you experienced regarding the breakfast service timing. Your feedback will be shared with our team for future improvements. We hope you had an otherwise pleasant stay and appreciate you taking the time to share your comments with us.
5.0分
其他
原文
翻译提供方:Google
好的
1.0分
家庭亲子
It’s closed off. How did you guys give me a reservation of a closed over construction facility.
1.0分
家庭亲子
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Though I had a reservation, upon arrival I was surprised to find business closed and surrounded by construction fence. I tried calling and could not get an answer. Later I called again and got a hold of someone who advised that they were closed. I wish this had been communicated proactively so that I could have made other arrangements instead of being surprised at the time of arrival.
1.0分
家庭亲子
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Bathroom was dirty, there was a bulb that needed changing and a AC that were both never fixed. They also never let us in the pool. The receptionists also have a bad character. They mixed up rooms and gave the same one to two different families.
1.0分
其他
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I didnt like how the staff where towards us they were rude when we were checking,the rooms were dirty full of roaches no house keeping available for service , no available towels when needed breakfast was cold
5.0分
其他
Happy Customer
Our ac went out so it was short notice, we were able to get a room. At a reasonable rate.
4.0分
家庭亲子
good service and clean rooms but, the swimming pool was too dirty! Not clean at all!!
The personnel were friendly and offered good service.
好
交通便利,靠近高速公路,服务良好,早餐尚可,不是最好的
有一天,他们在规定的时间之前就把早餐拿走了。
好的
It’s closed off. How did you guys give me a reservation of a closed over construction facility.
Though I had a reservation, upon arrival I was surprised to find business closed and surrounded by construction fence. I tried calling and could not get an answer. Later I called again and got a hold of someone who advised that they were closed. I wish this had been communicated proactively so that I could have made other arrangements instead of being surprised at the time of arrival.
Bathroom was dirty, there was a bulb that needed changing and a AC that were both never fixed. They also never let us in the pool. The receptionists also have a bad character. They mixed up rooms and gave the same one to two different families.
I didnt like how the staff where towards us they were rude when we were checking,the rooms were dirty full of roaches no house keeping available for service , no available towels when needed breakfast was cold
Happy Customer
Our ac went out so it was short notice, we were able to get a room. At a reasonable rate.
good service and clean rooms but, the swimming pool was too dirty! Not clean at all!!
The personnel were friendly and offered good service.